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Technology
Welcome to the New SHR – Sceptre Hospitality Resources Reveals New Branding and Corporate Website
SHR | February 18, 2015
HOUSTON, TX, February 18, 2015- SHR, an innovative provider of advanced distribution technology and services for the hospitality industry, today revealed their refreshed image, branding, and corporate website, www.shr.global. SHR will be the trade name for Sceptre Hospitality Resources, LLC, reflecting a simplified value proposition and sharpened focus. "Our company's culture revolves around values that include integrity, service, creativity, and teamwork. As we planned our move to a new space designed to reflect our culture and values, we decided to also redesign our logo and express our brand promise in a simpler more focused way", sa...
Six New High Touch Independent Hotels Select Groupize to Bolster Group Business and Revenue
Groupize Solutions | February 17, 2015
Group booking engine helps Hotels meet the evolving expectations and demands of today's travelers to shop, book and manage small groups and meetings online Boston, MA, February 17, 2015- Groupize Solutions, the leading provider of online group booking and management technology for hotels, resort and chains, today announced they have added six new properties to their rapidly growing portfolio of clients. The hotels that have selected the platform to automate the online group booking process for small groups and meetings include Lancaster Arts Hotel in Pennsylvania, Wyndham New Yorker Hotel in New York City, Lions Gate Hotel and Conferenc...
Sabre Launches Industry-First Turnkey Website Solution to Help Hoteliers Increase Online Conversion
Sabre Corporation | February 17, 2015
SynXis InstaSite allows hotels to launch a fully responsive digital presence with world class user experience in just three days SOUTHLAKE, Texas - February 17, 2015 - Sabre Corporation (Nasdaq: SABR) announced today an industry-first digital marketing solution that will give hotels the freedom to quickly and affordably launch a digital presence that will improve the guest experience and increase conversion on any device. SynXis InstaSite, a self-service, turnkey website solution, will help hoteliers maximize online conversions and create compelling guest interactions across their digital channels. Using InstaSite, hoteliers can launch ...
Why Low-Cost Website Design Solutions Hurt a Hotel’s Bottom Line
Lodging Interactive | February 17, 2015
Hoteliers have numerous options when it comes to designing their hotel's website, however, the recent trend of "renting" a property site can have many downsides that outweigh its budget-friendly appeal. PARSIPPANY, N.J. - FEBRUARY 17, 2015 - With an increased emphasis on courting the mobile traveler and appealing to Millennials, many hoteliers require a responsive website that provides all of the tools necessary to catch the attention of potential guests searching for the best deal amid a sea of local competition and an ever-growing list of Online Travel Agents (OTAs). Then why would hoteliers invest a significant amount of time, energy...
Hoteliers Continue to See Growth in Bookings via Online Channels
TravelClick, Inc. | February 17, 2015
TravelClick Data Suggests that Hoteliers Need to Focus Efforts on Inventory Management as Pace of Bookings Levels Off NEW YORK - February 17, 2015 - In the fourth quarter (Q4) 2014, online channels - which include Online Travel Agents (OTAs), hotel websites (Brand.com) and global distribution systems (GDS) used by travel agents - continued to grow in popularity among individual business and leisure travelers, according to data from the TravelClick North American Distribution Review (NADR; First Quarter 2015). The TravelClick NADR aggregates hotel bookings by channel for the transient segment (individual leisure and business travelers)....
Protecting Guest Information, Hotel Industry Continues Collaboration on Cybersecurity Initiative
American Hotel & Lodging Association (AH&LA) | February 16, 2015
Washington, D.C. - February 16, 2015 - As President Obama hosts a summit on Cybersecurity and Consumer Protection, the American Hotel & Lodging Association (AH&LA) today commended his proactive approach, and called for additional collaboration with the technology, telecommunications and public sectors to ensure consumers are protected from a growing network of cyber threats. "No one is immune to today's increasing cyber threats, and with some five million guests checking into hotels each day, we have a responsibility to ensure they have access to secure network. Because of our commitment to protecting our guests, we have convene...
Aptech’s Targetvue Budget Solution Earns Corporate Performance Management Award from Prophix
Aptech Computer Systems, Inc. | February 16, 2015
Prophix Taps Aptech for Extensive Knowledge and Hospitality Experience: Introduced Enterprise Budgeting and Planning to Hotel Companies Pittsburgh, PA - February 16, 2015 - Prophix, a pioneer in global Corporate Performance Management (CPM) software, honored Aptech Computer Systems with its Independent Software Vendor (ISV) Award for 2014. Aptech received the award for its Targetvue Enterprise Budgeting and Planning solution for hospitality companies. Aptech is the leading provider of hospitality software for business intelligence, budgeting, and enterprise financial accounting. Click here for more on Aptech's products and services. Apt...
8 Must-haves in a Hotel’s Web Booking Engine
Hotelogix | February 16, 2015
As a hotelier, you know that a website booking engine is more than just a tool... it generates commission-free revenues for your business by increasing direct bookings. It also provides your guests a platform to book without having to call, mail or go through a travel agent. Your hotel's website is incomplete without a booking engine just like a burger without cheese. There are multiple booking engine providers in the market but since a booking engine is an integral part of your website, you should make sure that the one you choose provides a flawless user-experience to your potential guest. We highlight 8 must-haves in a website bookin...
Infor Named Champion of Info-Tech Research Group’s 2014 CRM Suites for Gaming, Hospitality & Leisure
Info-Tech Research Group | February 13, 2015
Industry-Centric CRM Functionality Elevates Infor to Top New York - Feb 13, 2015 Infor, a leading provider of business application software serving more than 73,000 customers, today announced that Infor Customer Relationship Management (CRM) has been listed as a Champion in this year's Info-Tech Research Group CRM Suites for Gaming, Hospitality and Leisure Vendor Landscape. Info-Tech Research Group Vendor Landscape reports recognize outstanding vendors in the technology marketplace. For this Vendor Landscape, Info-Tech focused on those vendors that offer broad capabilities across multiple platforms and that have a strong market presence...
Hotel Group Sales Challenge Solved with Comprehensive Group Pricing Optimization
Rainmaker | February 13, 2015
ATLANTA, GA - February 13, 2015 - The Rainmaker Group announced today the introduction of its most powerful version yet of its GroupREV® group pricing software solution to grow and maximize an organization's total revenue from meetings and events sales. Rainmaker's GroupREV solution for group sales was first introduced in 2012 and is used by leading hospitality organizations in the US, Caribbean, and Dubai. Multi-year usage experience by its customers and continuous innovation has resulted in group conversion rate improvement of 11.5% or higher and group room revenue lift of over 8%. GroupREV was introduced in 2012 to complement Rainma...
Renaissance Allentown Hotel Provides In-Room iPads with Intelity
Intelity | February 11, 2015
The first hotel constructed in Allentown in 35 years offers this innovative guestroom amenity thanks to a partnership with leading hotel technology firm Intelity. ALLENTOWN, Pa. - February 11, 2015 - The new Renaissance Allentown Hotel, which opened in January 2015, provides new iPad minis with charging docks in guest rooms, each fully installed with powerful guest services software by Intelity, thus allowing the hotel to replace traditional alarm clocks and printed materials for a truly immersive digital experience. The award-winning ICE solution transforms these tablets into a virtual concierge that hotel guests can use to perform a v...
Destination Hotels Taps Revcaster for Rate Shopping Tools
Revcaster | February 11, 2015
Same Day Comp-Set Rate Visibility Drives Optimized Rates and OTA Parity Across Destination Hotels Portfolio PORTLAND, OR - February 11, 2015 - Destination Hotels announces the implementation of Revcaster's rate shopping tools. Destination Hotels (Destination) is the largest operator of independent hotels and resorts in North America and is consistently ranked by Hotel Business as one of the top ten hospitality and property management companies in the country. Revcaster maximizes ADR based on same-day competitive rate information for Destination and establishes rate parity across OTA channels. Revcaster is the trusted leader in flexible,...
Hershey Entertainment & Resorts to Create Dynamic Learning Environment with Infor
Infor | February 10, 2015
NEW YORK - Feb. 10, 2015 - Infor, a leading provider of business application software serving more than 73,000 customers, today announced that Hershey Entertainment & Resorts (HE&R) has selected Infor Learning Management, part of the Infor Human Capital Management (HCM) suite of solutions, to provide employees with anywhere, anytime access to flexible training options. The premier entertainment and hospitality company will expand upon its relationship with Infor by utilizing Infor Learning Management alongside Infor HR Service Delivery, an advanced platform that fully engages users with a secure environment for employees, manage...
The B2B Digital Landscape: No Longer Business as Usual [Infographic]
February 9, 2015
How do B2B suppliers stay on their A-game in B2B marketing today? Well, its much more complex than ever as new digital methods and media have completely changed B2B buying behavior. Now cold calls get the cold shoulder as more and more of the B2B industry is warmly embracing online options to research and purchase products. Since theres no escape from this digital landscape, B2B suppliers need to evolve and must seek out new opportunities to engage their high-tech targets. For a look at the digital patterns and preferences of todays business buyers, MDG Advertising analyzed a 2014 B2B procurement study by Acquity Group and compiled its ...
Leading Hospitality and Gaming Properties Choose Rainmaker’s Solutions to Improve Revenue and Profit
Rainmaker | February 9, 2015
ATLANTA, GA - February 9, 2015 - The Rainmaker Group announced today that more than 20 new system implementations for its revenue management and profit optimization software solutions have been booked already in 2015. All of the relationships are new customers, and include The New Tropicana Las Vegas, Golden Nugget Lake Charles, as well as two properties within GF Management and three within the Wind Creek portfolio. "With all twenty-plus implementations being new customers, this announcement is particularly gratifying because it continues to validate the revenue-generating value of our solutions," said Tammy Farley, president of Rainma...
Hospitality Tech Startup, ALICE, Closes $3M Seed Round
ALICE | February 9, 2015
Partners with Leading Brands including Shangri-La's new Hotel Jen, Bespoke Hotels, The Setai, Gansevoort Hotel Group, Standard Hotels and Sixty Hotels 645 Ventures, Founders of NeueHouse, Principals of Tishman Realty and Seamless Web Founders Participate in Oversubscribed Round to Accelerate Technology Development and Market Expansion NEW YORK, N.Y. - February 9, 2015 - ALICE, a mobile platform for guests to engage with hotel services and staff to manage all requests, today announced that it has secured $3 million in seed funding. The financing was led by hospitality industry insiders, Principals of Tishman Realty and the Founders o...
FCS Interview by Donald Trump Jr. on Bloomberg Corporate Review Awarded Additional Global Airing
FCS | February 9, 2015
Guest host Donald Trump Jr. interview with FCS' Akina Ho on latest innovations in hospitality operations software and mobile technologies to be re-aired on the Fox Business Network, Bloomberg EMEA and Bloomberg Asia Pacific Boca Raton - February 9, 2015 - FCS Computer Systems (FCS), a leading global provider of comprehensive hospitality solutions and services, recently shared details of its unique expertise in hospitality operations and mobile applications management during an interview with MMP (USA), Inc.'s the Corporate Review. As a segment that provides the industry with valuable insight into current trends along with advice on how ...
DSE 2015 to Offer Educational Opportunities in Digital Signage for Hoteliers
DSE | February 9, 2015
Atlanta - Digital Signage Expo (DSE), the world's largest International Tradeshow and Educational Conference dedicated to digital displays, interactive technology and digital communications networks, will present a variety of digital signage educational opportunities designed specifically for hotel operators, system administrators and technologists March 10-12, 2015, at the Las Vegas Convention Center. The seminar programs are part of DSE's Educational Conference designed to help attendees learn how and when to take advantage of the newest technologies available, how successful digital signage strategies are being implemented, a...
SkyWire Selects the World’s Most Secure Payment Processor and Data Center for POS and Spa Products
SkyWire | February 5, 2015
LAS VEGAS – Feb. 9th, 2015 – As news broke this week of a major hospitality management company being breached for a second time in a year, it's no surprise that businesses are looking for solutions to the security challenges they are faced with. This is why SkyWire has teamed up with Shift4 and Switch's SUPERNAP to create cutting-edge POS, PMS and Spa systems that utilize the world's most secure payment gateway and are hosted at the world's most secure datacenter. SkyWire, a global business and marketing technology firm that specializes in tools for the hospitality industry, has announced that their POS and Spa products are now the ...
TravelClick Hosts Complimentary Webinar on Q4 Global Hotel Industry Performance
TravelClick, Inc. | February 5, 2015
2014 Recap and What Lies Ahead in 2015—Winning Inventory Strategies Throughout The New Year NEW YORK (February 5, 2015) - TravelClick, global provider of innovative cloud-based solutions that enable hotels to grow revenue, will present three free webinars on February 18 and 19 to review fourth quarter 2014 hotel performance results and trends. Findings will be presented by TravelClick experts John Hach, Senior Vice President, Global Product Management, and Alexis Welner, Senior Director of Global Enterprise Business Intelligence. Alexis and John will provide a comprehensive update on Q4 global and local hotel performance and future in...
Booking.com Honours More Than 200,000 Accommodation Partners with the 2014 Award of Excellence
Booking.com | February 4, 2015
U.K in Top Countries Recognised for Providing The Best Possible Guest Experience LONDON – 04 February, 2015 – Booking.com is honouring 200,776 properties in 176 countries with its 2014 Award of Excellence, an important symbol of the company's commitment to working together with its global network of accommodation partners, facilitating incredible experiences for customers from every walk of life. The average score amongst properties receiving the award this year is a record 8.7 out of 10. The Award of Excellence is given out by Booking.com to properties annually, in honour of their achievements over the past year as measured by thei...
Front Desk Training Can Help Secure More Direct Bookings
Doug Kennedy | February 4, 2015
By Doug Kennedy February 4, 2015 As hotel managers look to reduce the costs of customer acquisition by focusing on direct bookings, one often overlooked resource is the front desk team working in your lobby right now. The frontline colleagues staffing the reception desk are interacting with guests every day and have numerous opportunities to help lock-in more direct bookings. Here are some suggestions and training techniques. As a starting place, make sure the frontline colleagues understand the costs of various distribution channels. Those I talk to in my workshops tend to grossly underestimate the distribution costs their hotel is p...
HeBS Digital Invites Hoteliers to Be Their Guest at the HSMAI Digital Marketing Strategy Conference
HeBS Digital | February 4, 2015
Conference to be Held in New York City HeBS Digital, the award winning hotel digital technology, website design, full-service digital marketing and website revenue optimization consulting firm, is offering complimentary HSMAI Digital Marketing Strategy conference passes for hoteliers who partner with the firm prior to the conference. NEW YORK, NY February 4, 2015 - HeBS Digital, the industry's leading digital technology, full-service hotel digital marketing, website design and direct online channel consulting firm, is offering a limited number of guest passes to the HSMAI Digital Marketing Strategy Conference in New York City where HeB...
South Point Hotel, Casino & Spa Selects Duetto’s GameChanger Solution
Duetto | February 4, 2015
Duetto Brings Game-Changing Loyalty and Casino Pricing Capabilities to the 2,100-Room Las Vegas Hotel and Casino February 4, 2015 -- Duetto, the market leader in hotel and casino profit optimization technology, announced that South Point Hotel, Casino & Spa will implement its GameChanger solution, bringing new loyalty, forecasting and price optimization capabilities to the Las Vegas property. "Our partnership with Duetto offers the property a unique opportunity to leverage rich customer data through GameChanger, allowing South Point to have a better knowledge of gaming and non-gaming spend," said Ryan Growney general mana...