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Technology
FCS Interview by Donald Trump Jr. on Bloomberg Corporate Review Awarded Additional Global Airing
FCS | February 9, 2015
Guest host Donald Trump Jr. interview with FCS' Akina Ho on latest innovations in hospitality operations software and mobile technologies to be re-aired on the Fox Business Network, Bloomberg EMEA and Bloomberg Asia Pacific Boca Raton - February 9, 2015 - FCS Computer Systems (FCS), a leading global provider of comprehensive hospitality solutions and services, recently shared details of its unique expertise in hospitality operations and mobile applications management during an interview with MMP (USA), Inc.'s the Corporate Review. As a segment that provides the industry with valuable insight into current trends along with advice on how ...
DSE 2015 to Offer Educational Opportunities in Digital Signage for Hoteliers
DSE | February 9, 2015
Atlanta - Digital Signage Expo (DSE), the world's largest International Tradeshow and Educational Conference dedicated to digital displays, interactive technology and digital communications networks, will present a variety of digital signage educational opportunities designed specifically for hotel operators, system administrators and technologists March 10-12, 2015, at the Las Vegas Convention Center. The seminar programs are part of DSE's Educational Conference designed to help attendees learn how and when to take advantage of the newest technologies available, how successful digital signage strategies are being implemented, a...
SkyWire Selects the World’s Most Secure Payment Processor and Data Center for POS and Spa Products
SkyWire | February 5, 2015
LAS VEGAS – Feb. 9th, 2015 – As news broke this week of a major hospitality management company being breached for a second time in a year, it's no surprise that businesses are looking for solutions to the security challenges they are faced with. This is why SkyWire has teamed up with Shift4 and Switch's SUPERNAP to create cutting-edge POS, PMS and Spa systems that utilize the world's most secure payment gateway and are hosted at the world's most secure datacenter. SkyWire, a global business and marketing technology firm that specializes in tools for the hospitality industry, has announced that their POS and Spa products are now the ...
TravelClick Hosts Complimentary Webinar on Q4 Global Hotel Industry Performance
TravelClick, Inc. | February 5, 2015
2014 Recap and What Lies Ahead in 2015—Winning Inventory Strategies Throughout The New Year NEW YORK (February 5, 2015) - TravelClick, global provider of innovative cloud-based solutions that enable hotels to grow revenue, will present three free webinars on February 18 and 19 to review fourth quarter 2014 hotel performance results and trends. Findings will be presented by TravelClick experts John Hach, Senior Vice President, Global Product Management, and Alexis Welner, Senior Director of Global Enterprise Business Intelligence. Alexis and John will provide a comprehensive update on Q4 global and local hotel performance and future in...
Booking.com Honours More Than 200,000 Accommodation Partners with the 2014 Award of Excellence
Booking.com | February 4, 2015
U.K in Top Countries Recognised for Providing The Best Possible Guest Experience LONDON – 04 February, 2015 – Booking.com is honouring 200,776 properties in 176 countries with its 2014 Award of Excellence, an important symbol of the company's commitment to working together with its global network of accommodation partners, facilitating incredible experiences for customers from every walk of life. The average score amongst properties receiving the award this year is a record 8.7 out of 10. The Award of Excellence is given out by Booking.com to properties annually, in honour of their achievements over the past year as measured by thei...
Front Desk Training Can Help Secure More Direct Bookings
Doug Kennedy | February 4, 2015
By Doug Kennedy February 4, 2015 As hotel managers look to reduce the costs of customer acquisition by focusing on direct bookings, one often overlooked resource is the front desk team working in your lobby right now. The frontline colleagues staffing the reception desk are interacting with guests every day and have numerous opportunities to help lock-in more direct bookings. Here are some suggestions and training techniques. As a starting place, make sure the frontline colleagues understand the costs of various distribution channels. Those I talk to in my workshops tend to grossly underestimate the distribution costs their hotel is p...
HeBS Digital Invites Hoteliers to Be Their Guest at the HSMAI Digital Marketing Strategy Conference
HeBS Digital | February 4, 2015
Conference to be Held in New York City HeBS Digital, the award winning hotel digital technology, website design, full-service digital marketing and website revenue optimization consulting firm, is offering complimentary HSMAI Digital Marketing Strategy conference passes for hoteliers who partner with the firm prior to the conference. NEW YORK, NY February 4, 2015 - HeBS Digital, the industry's leading digital technology, full-service hotel digital marketing, website design and direct online channel consulting firm, is offering a limited number of guest passes to the HSMAI Digital Marketing Strategy Conference in New York City where HeB...
South Point Hotel, Casino & Spa Selects Duetto’s GameChanger Solution
Duetto | February 4, 2015
Duetto Brings Game-Changing Loyalty and Casino Pricing Capabilities to the 2,100-Room Las Vegas Hotel and Casino February 4, 2015 -- Duetto, the market leader in hotel and casino profit optimization technology, announced that South Point Hotel, Casino & Spa will implement its GameChanger solution, bringing new loyalty, forecasting and price optimization capabilities to the Las Vegas property. "Our partnership with Duetto offers the property a unique opportunity to leverage rich customer data through GameChanger, allowing South Point to have a better knowledge of gaming and non-gaming spend," said Ryan Growney general mana...
SiteMinder Heralds Hyatt in Florida as 16,000th Hotel
SiteMinder | February 4, 2015
Dallas, U.S. - The global hotel industry's leading provider of online distribution and direct booking technology, SiteMinder, today announces it has secured Hyatt Key West Resort and Spa in Florida, the U.S., to reach its 16,000th hotel customer milestone. Located steps from the famous Duval Street, on a waterfront with priceless views of the Gulf of Mexico, Hyatt Key West Resort and Spa sets the bar for customer experience in Key West. With the highest occupancy of any full-service Hyatt in North America in 2014, the property's revenue manager, Phillip Pierce, says he wishes he partnered with SiteMinder years back. "Before using SiteMi...
The Exchange Hotel in Memphis is Streamlining Service with Hotelogix Cloud PMS
Hotelogix | February 3, 2015
Owners of the ApartHotel mixed-use building advocate Hotelogix's fee structure and ease of use; Direct channel manager has simplified online distribution [SAN JOSE, CALIF. - FEBRUARY 3, 2015] - When Silk Road Hospitality LLC decided to convert the 19-story Exchange Building (listed in the National Register of Historic Places) in Memphis into a mixed-use hotel and apartment (ApartHotel) rental facility, it needed a property-management system to streamline operational tasks. Representatives of the ownership group, Sardor and Gulam Umarov, selected the Hotelogix PMS primarily for its cloud-based capabilities. The company's fee stru...
Enterprise Data Services LTD Bringing FCS Solutions to Indian Ocean
FCS | February 3, 2015
Leading Technology Integrator for the Indian Ocean region boosts its hospitality market offerings by adding the FCS line of solutions to their client services portfolio. Rose Hill, Mauritius - February 3, 2015 - FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, has signed its latest Business Partnership (BP) agreement with Enterprise Data Services Ltd (EDS), a prominent networking and telecommunications integrator for several industries, including finance and hospitality, within the Indian Ocean region. As a result of EDS' newly-appointed BP status, the company will have the full range of ...
Travel Tripper is Certified as a TripConnect™ Premium Partner by TripAdvisor
Travel Tripper | February 3, 2015
Travel Tripper hotel clients now have a powerful tool to generate direct bookings on one of the world's largest travel site NEW YORK, February 3, 2015 - Travel Tripper, one of the industry's most innovative providers of hotel reservation solutions, today announced its certification as a Premium Partner with TripConnect™, a platform created by TripAdvisor that helps independent hotels drive more direct bookings by showcasing rates and availability directly on the hotel's TripAdvisor page. As a Premium Partner, Travel Tripper's hotel clients will be able to take advantage of TripAdvisor's Instant Booking feature that allows travelers t...
HeBS Digital Unveils the smartCMS, Transforming Content Management System Technology in Hospitality
HeBS Digital | February 3, 2015
The industry's leading digital technology, full-service hotel marketing and website design firm has launched its 6th generation CMS technology, the smartCMS 6.0., granting hoteliers complete control over website content as well as unprecedented capabilities for dynamic content personalization and one-to-one marketing. NEW YORK, NY February 3, 2015 - HeBS Digital, the industry's leading digital technology, full-service hotel marketing and website design firm, announces the launch of its 6th generation CMS technology, the smartCMS 6.0. This award-winning technology offers complete control over website content and provides unprecedented ca...
Study Reveals That Travelers Prefer Summarized Review Content Over Full Text Reviews
TrustYou | February 2, 2015
Consumer research identifies how sites can present travel review content to increase consumer trust and bookings Munich, Germany and New York, USA - February 2, 2015 - New York University and TrustYou, the inventor of the Meta-ReviewsTM and global online reputation management leader, have released the results of a study on the role of reviews in the travel planning process. The study examined the preference of consumers when using reviews to make travel purchases, evaluating their time investment, confidence/trust, and mobile experience. Specifically, the study compared user experiences with review summaries versus traditional full text...
Kaba Installs Mobile Access Technology at The Cromwell in Las Vegas
Kaba - Beyond Security | February 2, 2015
Kaba's Keyless Mobile Access Technology Fitted at The Cromwell. Mobile Phone Used as Hotel Room key for Secure and Convenient Assignment of Access Authorizations Montreal/Las Vegas - February 2, 2015 - Kaba, the leading provider of access control solutions for the hotel industry, has installed a mobile access system at The Cromwell in Las Vegas. Cloud-based Kaba keys operate in all hotel rooms, allowing guests to open their room doors with their own mobile phone or device as an alternative to a classic RFID card. The use of Bluetooth Low Energy means that Apple iOS smartphones are supported. "Kaba's mobile access system is based on the ...
Cendyn/ONE™ Earns Six Awards in HSMAI’s Annual Adrian Awards Competition
Cendyn/ONE | January 30, 2015
HSMAI to present Cendyn/ONE with three Silver and three Bronze Awards for excellence in digital marketing and interactive design in New York Boca Raton, Fla. - January 30, 2015 - Cendyn/ONE™, the leader in cloud-based CRM, data-driven digital marketing and interactive design for the hospitality and travel industry, has earned six awards in the 2014 Adrian Awards competition. Presented by the Hospitality Sales & Marketing Association International (HSMAI), recognizing outstanding work in digital marketing for the hotel and lodging industry, the Adrian Award competition is the largest and most prestigious annual travel marketin...
Hertz Rental Car Fuels the Growing Appetite of Chinese Outbound Travelers for Self Driving
Dragon Trail Interactive | January 30, 2015
Hertz leads the pack in educating Chinese consumers about how to rent a car in a foreign country. Beijing, China. - Jan. 30, 2015 - Self driving is still an emerging niche market among outbound Chinese tourists, but its rate of growth has been accelerating. In a move to capitalize on the huge opportunities ahead, Hertz Rental Car has partnered with Beijing headquartered digital marketing agency Dragon Trail Interactive to launch a WeChat based interactive program to educate Chinese consumers about renting a car in a foreign destination. The program is powered by China Travel Academy, a mobile and WeChat based travel education and certif...
Newmarket Announces Keynote Speakers for NICC 2015
Newmarket International, Inc. | January 30, 2015
January 30, 2015 - Portsmouth, NH - Newmarket® International, Inc. ("Newmarket"), an Amadeus company, today announced the dynamic lineup of keynote speakers for NICC 2015, its annual customer conference being held May 12 - 15, 2015 in Portsmouth, NH. During the full day of Wednesday General Sessions at the historic Music Hall in downtown Portsmouth, conference attendees will hear from dynamic speakers including: Jeff Hiscox, President and CEO, Newmarket, will begin the day by discussing how the Newmarket and Amadeus growth plan is strategically aligned with current and forecasted industry trends. He'll share insights into how our hos...
Demand-Driven Hotel Strategy – The Next Big Thing to Increase RevPAR
nSight | January 29, 2015
nSight's Complimentary Webinar Series focusing on Consumer Demand for New York, Chicago, San Francisco and Seattle Markets NASHVILLE, TN - January 29, 2015 - nSight, the leader in online consumer shopping intelligence for the travel industry, is hosting a webinar series, "Demand-Driven Hotel Strategy," on how hotels can apply future demand intelligence to marketing and pricing strategies, making decisions more aligned with consumers. The new approach helps to increase RevPAR and grow market share for hotels in any type of market conditions. Each webinar will address demand strategy best practices and deep dive into the demand metrics fo...
Puzzle Partner Welcomes New Clients LeisureLink and FindMyCarrots
Puzzle Partner | January 29, 2015
Two Top Innovators in Travel Technology Partner with Puzzle Partner to Maximize Growth and Industry Awareness Toronto, CA, - January 29, 2015 - Puzzle Partner Ltd., a strategic consulting firm specializing in tactical marketing and public relations services for startups and high-growth technology companies in travel and hospitality, announced today that they signed two new clients: LeisureLink and FindMyCarrots. Salt Lake City-based LeisureLink is the leading integrated online distribution solution for vacation rental and resort property managers. LeisureLink offers vacation property suppliers and management companies a solution to ma...
Resorts World Bimini Expands Use of Agilysys Solution Suite
Agilysys | January 29, 2015
Resort Hotel Selects Stratton Warren System Inventory and Procurement Solution ALPHARETTA, GA. - Jan. 29, 2015 - Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative hospitality software solutions and services, today announced that Resorts World Bimini has selected the Stratton Warren System, a comprehensive inventory and procurement solution, to automate processes and reduce costs at the 480-unit resort. A new 305-room luxury hotel, scheduled to open in Summer 2015, will also use the system. Resorts World Bimini implemented Agilysys solutions for property management and condo accounting last year. "When shopping for a new in...
HSMAI Collecting Data for Hotel Digital Benchmark Study
HSMAI | January 28, 2015
McLEAN, VA (Jan. 28, 015) - The Hospitality Sales & Marketing Association International (HSMAI) has begun collecting information for its second annual Hotel Digital Marketing Benchmark Study. The study will allow a hotel to better understand the performance of its digital marketing program, gaps it needs to fill in marketing and its place within the industry. "We consistently hear from hoteliers that it's not only difficult to measure the success of digital marketing programs but it's also difficult, and near impossible, to figure out how a program has performed relative to the industry," said Bob Gilbert, president and CEO of HSMAI...
5 Group Travel Predictions for U.S. Hotels in 2015
Charles de Gaspe Beaubien | January 28, 2015
Group Demand to Drive Record Occupancy and Direct Online Booking By Charles de Gaspé Beaubien / President and CEO of Groupize Solutions By all accounts, 2015 is set to be a banner year for the U.S. hotel industry with occupancy levels reaching their highest point in 20 years-projected at 64.8%-and ADR continuing upward (PWC). Capturing group travel business will be more important than ever, and hotels that are ready to do business the way today's group planners desire will reap the rewards. To assist hotels with strategizing the crucial group segment, here are our predictions for the coming 12 months. 1. Group demand will be the drivin...
Maestro PMS Puts Housekeeping App to Work for Independents
Maestro Property Management Solution | January 28, 2015
Easy-To-Use Mobile Housekeeping App Increases Productivity; Tablet and smartphone Ready; No Internet Connectivity Needed January 28, 2015 - Maestro PMS™ announced it will put a new Mobile Housekeeping App to work for independent operators. The app is fully integrated with the Maestro PMS and will be available March 1. It enables housekeeping staff to be more productive by instantly seeing real-time room status and occupancy with housekeeper assignments. The new app frees housekeepers from relying on legacy technology, such as in-room telephone and movie system- based options for room status updating, so they can work smarter and fast...