technology solutions
Three Use Cases to Extend QR Codes
Adam and Larry Mogelonsky | October 19, 2022
By Adam and Larry Mogelonsky If it ain’t broke, don’t fix it. Whenever we are recruited to audit a hotel’s tech stack or help evaluate solutions to meet a present need, there are always trade-offs. And one of the biggest is the time needed to implement – not just the vendor’s time to build the account or contending with supply chain delays for equipment but getting the API working, testing, training and best practices. Nowadays, the IT team can be so hard-pressed for time that it’s often better to make do, find workarounds or function within the confines of the current territory because deploying anything else would be too d...
Is Your Hotel Tech Stack Weighing You Down?
Steve Lapekas | October 19, 2022
By Steve Lapekas, Chief Operations Officer and EVP, Business Development for APS (Above Property Services) “Sorry, you’ll have to give me a minute. I think I have to delete some things off my phone,” muttered my colleague, whom I had met up with for coffee, as he squinted at his iPhone in an exasperated fashion. “I have 128 GB of storage; I don’t understand how this always happens.” Of course, this is a familiar technological crux, as iPhone users frequently complain of operational dysfunction as their phone storage creeps towards its capacity limits. More often than not, this problem arrives not because we’ve all assumed the...
Where Should Hotels Start When Budgeting Tech for 2023?
Steve Lapekas | October 6, 2022
Why Total Cost of Ownership (TCO) is one of the most important metrics when it comes to hotel technology and how to lower it without sacrificing best-in-class system capabilities or service By Steve Lapekas, Chief Operations Officer and EVP, Business Development for Above Property Services (APS) For the sake of this article, let me introduce you to a hypothetical young couple who, after four years spent living together in a rented condo in the city, plan to purchase their first home together. After meeting with their financial advisor, they’ve determined a comfortable budget that considers their combined income and monthly spending ha...
Five Principles to Guide Hotel Tech Evaluations for 2023
Adam and Larry Mogelonsky | September 21, 2022
By Larry and Adam Mogelonsky As we descend into Q4, every hotel brand is starting to set up strategic planning meetings to determine what adjustments to make and what new initiative to take in 2023. Without knowing your specific brand, its customers, your finances and your locations, we can say: Labor issues will continue next year for (almost) the entire industry as will the need for improved employee wellness programs Automation and other forms of efficiency-improving tech are critical to maintaining service levels There are many permanent effects from the pandemic that will persist, such as the need for workcation and exte...
Agilysys Fiscal 2023 First Quarter Revenue Rises 22.7% to Record $47.5M
Agilysys | July 27, 2022
Alpharetta, GA – July 27, 2022 - Agilysys, Inc. (NASDAQ: AGYS), a global provider of next-generation hospitality software solutions and services, today reported operating results for its fiscal 2023 first quarter and period ended June 30, 2022. Summary of Fiscal 2023 First Quarter Financial Results Total net revenue increased 22.7% to a record $47.5 million, compared to total net revenue of $38.7 million in the comparable prior-year period. Recurring revenue (which comprised of subscription and maintenance charges) were a record $27.7 million, or 58.4% of total net revenue compared to $23.2 million, or 59.9% of total net revenue ...
Zoox Selected as Official Data Manager for Rock in Rio 2022, With More Than 700,000 Fans Expected to Attend
Zoox Smart Data | April 28, 2022
The largest music festival in the world selected the global technology leader for its ability to collect data, strategically market to attendees, and enhance their event experience. ALPHARETTA, GA – APRIL 28, 2022 – Zoox Smart Data (“Zoox”), an international provider of technological solutions that harness big data to build customer profiles from existing Wi-Fi networks, today announced it has been selected as the official data manager for Rock in Rio 2022, considered the largest music festival in the world. The Zoox platform will enable Rock in Rio to learn more about its in-person and online attendees through high-level data col...
The Don CeSar Provides “InnSpired” Luxury and Convenience With Guest Experience Mobile App and Integrated Technology Suite From InnSpire
InnSpire | April 19, 2022
Iconic Florida property teams up with leading hotel technology provider to empower guests with unrestricted access to luxury amenities through a comprehensive mobile-based Digital Guest Journey that provides convenience at every touchpoint St. Pete Beach, FL, USA – April 19, 2022 – InnSpire, the leading provider of a comprehensive technology suite that helps drive a seamless, world-class guest experience for some of the world’s most iconic hotels and brands, has partnered with The Don CeSar, a historic property located on Florida’s Gulf Coast, to provide a comprehensive suite of technology solutions designed to maximize and streaml...
IDeaS and Amadeus Expand Technology Partnership to Expedite Hospitality Industry Recovery
IDeaS | September 23, 2021
Two hotel technology pioneers and global leaders work together to ensure frictionless client experience MINNEAPOLIS—Sept. 23, 2021— IDeaS, the world’s leading provider of revenue management software and services, and Amadeus (OTC US:AMADY), the leading provider of IT solutions for the travel and tourism industry, have announced an expanded partnership to aid mutual client recovery. The combined power of IDeaS and Amadeus’ best-of-breed technology solutions deliver accessible, actionable data insights via seamless integrations to help hoteliers recover stronger and grow revenue faster. • Improving sales and catering efficiency:...
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