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RezRecover Celebrates Record-Setting Year With Over $78M in Recovered Bookings for Hotels, 200+ New Implementations, and 143 New Properties
RezRecover by CartStack | April 11, 2023
MINNEAPOLIS, MIN – CartStack, the leading eCommerce technology behind RezRecover, has much more to celebrate than the new year. The company recently announced a landmark year of record-setting reservations recovered, new hotel clients, technology advancements, and key strategic partnerships. Founded in 2013, CartStack developed RezRecover, the first-to-market, enterprise-grade solution to solve this costly $10B booking abandonment problem for hotel operators, resorts, and multi-property groups. The company attributes its trajectory of success to its game-changing reservation recovery solution that is seamless to implement and deliv...
America’s Executives: Face-to-Face Meetings Grow Revenue
U.S. Travel Association | March 29, 2023
Face-to-face meetings and business travel creates measurable benefits for companies and organizations—from increased revenue to lasting and effective professional relationships. This is the message the U.S. travel industry—and meetings professionals around the world—will share March 30 on Global Meetings Industry Day (GMID), the annual international day of advocacy showcasing the value business meetings, trade shows, incentive travel, exhibitions, conferences and conventions bring to people, businesses and the economy. “Business leaders know the most persuasive communication doesn’t happen through a screen—it happens when ...
IDeaS Launches Automated Configuration Feature for G3 RMS
IDeaS | March 29, 2023
Innovation decreases time to value and ensures confidence in data configuration when implementing G3 RMS. MINNEAPOLIS—March 29, 2023—IDeaS, a SAS company, the world’s leading provider of hospitality revenue management software and services, announced today the launch of Automated Configuration for its G3 revenue management system (RMS), decreasing the initial configuration of G3 from weeks to as little as one day, depending on client needs and requirements. By leveraging data science, IDeaS delivers a feature to help its clients realize returns on their technology investment almost immediately. Clients will save time by reducing ...
Mobile Technologies to Drive Operational Focus and ROI
James Houran | January 28, 2022
By James Houran, Thomas Mielke Odds are that your organization has relied on – or presently uses – two traditional business tools: (a) Psychometric Assessments for hiring, training, and development with mission-critical roles, and (b) Annual Team Member Surveys to monitor the engagement of organizational talent and the effectiveness of its leadership. However, many organizations do not suitably link these two approaches in a way that promotes operational excellence. This article therefore reviews the aims of these tools and suggests a simple step-by-step implementation that produces a crafty self-reinforcing loop of ongoing calibration...
The Bottom Line of Hotel Automation Is…..Well…., the Bottom Line!
Jos Schaap | July 14, 2020
By: Jos Schaap, CEO & Co-Founder ROOMDEX Traditionally, hospitality has been a conservative industry when it comes to technology given that the focus has always been on face-to-face service between staff and guest. The central location for the majority of these interactions has been the front desk (or Front Office (FO) department). COVID-19, however, is changing all of this. No one knows for sure what the new normal will look like but hotel stays are likely to be a stripped-down affair, particularly in higher-end hotels where personalized service and amenities have long been part of the draw. Step into any hotel lobby now and you’...
Learning From the Past: Inoculating the Incentive Travel Industry
Rick Garlick | June 20, 2019
By Rick Garlick It has been a decade since the recession of 2008-2009 painted incentive travel as an example of corporate excess and waste, and the impact of that shift in mindset continues to ripple through the industry. Incentive trips, corporate events, and meetings were not only cancelled that year, but companies continue to be mindful of this perception, being more budget-cautious less likely to reinstate or explore these programs. What was lost during this time was how well-designed incentive travel programs are profit drivers, rather than cost centers, driving productivity and revenue. It seemed like no one was able to effective...
Hospitality Financial Leadership – How Can You Turn $250 Savings into $1,000,000 In Asset Value
David Lund | October 3, 2017
By David Lund That's right, your eyes and the headline are not fooling you. I learned this from a client in a backward kind of way and now I want to share it with you. It is a powerful way to justify and prove a return on investment (ROI) for financial leadership training. I use this story as well to show my clients what they are leaving on table in the way of profits and asset value if they are not using financial leadership in their hotel. I had just finished a half-day hospitality financial leadership workshop for a client, one of a series of six that they had contracted me to do. The General Manager got up and thanked me and ask...
New Widget from UniFocus Reveals How Much Money Service Businesses Are Leaving on the Table
UniFocus | October 8, 2015
DALLAS – Oct. 8, 2015 – The service industry frequently leaves significant dollars on the table each year because of ineffective labor management, according to UniFocus, a leader in Total Workforce Performance solutions. Among the businesses affected are hotels and resorts, restaurants, healthcare, casinos and gaming, family entertainment, and theme parks. In just a few easy steps, managers now can use UniFocus' new online ROI Calculator to estimate their company's potential annual labor savings with a switch to UniFocus' Labor Management System (LMS) software solution. "The ROI Calculator is the perfect, facile tool for man...
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