hotel maintenance
As Students and Families Head to Spring Break, the Hospitality Industry Ramps Up Hiring
PeopleReady | March 7, 2023
TACOMA, Wash., March 7, 2023 -- With spring break underway, hotels, restaurants and resorts across the country are gearing up for an influx of guests. Many experts are seeing a year-over-year increase in spring break-related online searches, with some predicting this season to be busier than pre-pandemic's spring break of 2019. To meet this surge in seasonal demand, many businesses in the hospitality industry are ramping up their hiring efforts to ensure they can continue to provide quality experiences for their guests. A new analysis by staffing giant PeopleReady finds that close to 450,000 hospitality-related jobs were posted in January...
Hotel Owners Turn Their Attention to Renovations
JLL | December 20, 2022
The hospitality industry continues to rebound from the decline in travel during the COVID-19 pandemic. Yet, one lingering impact looms. With maintenance and renovation projects mostly deferred over the last two-and-a-half years, guest satisfaction is taking a hit from outdated and inconsistent hotel conditions. The latest J.D. Power North America Hotel Guest Satisfaction Index shows that overall guest satisfaction is down 8 points on a 1,000-point scale, driven in part by dissatisfaction with guest rooms. Prior to 2020, the average hotel was renovated every 7 to 10 years. While the extent of these renovations has always varied by hotel...
As You Re-Open Your Hotels, Clear Sky Software’s Housekeeping Inventory System Can Help
Clear Sky Software | May 12, 2020
CHARLOTTE, North Carolina – May 12, 2020 – Clear Sky Software, Inc. – The Hotel Industry is experiencing the most difficult business environment in our lifetime so keeping a watch on your bottom line will be important like never before. As you prepare to re-open your hotels, an increased dedication to safety and cleanliness is going to be your focus. Hotels who fail to do this will not give guests the confidence they need to return to your properties. The housekeeping department is going to be front-and-center in this objective. Without a good housekeeping inventory system, you risk running out of cleaning products you need or ordering...
Deep Clean the Way to Hotel Guest Satisfaction
Kacey Bradley | November 11, 2019
By Kacey Bradley Every hotelier knows the importance of guest satisfaction. A satisfied customer will suggest your business to friends. They might fill out an online review to attract future visitors. They'll certainly come back themselves if they had a great experience the first time around. As it turns out, creating this type of loyal, vocal customer is relatively simple. Most guests don't have a crazy list of demands from their lodging. Instead, they want the basics — and, at the very top of their list of must-haves, you'll find they want cleanliness. That means you can deep clean your way to better guest satisfaction. Here's ho...
Creepy Stairwells, Ghastly Garages and Eerie Elevators-Neglected Nightmares
Roberta Nedry | October 2, 2018
By Roberta Nedry Dark, dismal and dirty stairwells. Parking garages that are Gross! Elevators that are extremely eerie! Well, it is almost Halloween, so these may seem appropriate and in season, BUT these are not amusement park novelties. They are actually part of your hotels, your businesses and your environments all year long-YUCK! I am constantly amazed by the experiences in beautiful hotel lobbies, impeccable office buildings and delicious restaurants that come to a screeching halt when you enter one of these backstage areas for the same high-class setting. Why, oh why are these areas relegated to be the stepchildren of the establis...
Aston Waikiki Circle Hotel Goes All-In With Knowcross
Knowcross | September 25, 2018
Global leader in hospitality technology adds the much-sought-after jewel in Waikiki to its client roster Washington D.C., September 25th 2018 - KNOWCROSS, the preferred service quality management platform of the finest hotels across the globe, has been chosen by the Aston Waikiki Circle Hotel to maximize control and ensure efficiencies across their hotel operations. This inclusion adds to the growing list of marquee hotels & brands associated with Knowcross in the Americas. The Knowcross platform facilitates automated handling of guest requests, complaints and maintenance jobs while helping to capture, track and significantly reduc...
Why Asset Managers and Owners Should View Hotel Maintenance as a Revenue Opportunity
Guestware | September 24, 2018
By Mike Benjamin Hotel Preventive Maintenance (PM) has long been viewed as a necessary hotel engineering function and best practice. Most owners assume the management team is doing proper maintenance to achieve the useful life of assets (equipment, guest rooms and public spaces) and to avoid costly premature failures or replacements. Both owners and operators want to know PM's are getting done, but few prioritize and monitor maintenance as a key performance metric like they do with revenue. Research shows strong hotel maintenance is a revenue opportunity. Hotel guest satisfaction research has shown for years that guests are less likely ...
Planning for Future Competitive Advantage in Hospitality, French Hotel Groups Invest in RoomChecking
RoomChecking | May 2, 2017
Paris, 02 May 2017: Astotel Group, Maurice Hurand Hotels and BPI follow into AccorHotels' footsteps, investing in hotel technology as the future of hotel management, and offer 750,000 EUR late seed-funding to RoomChecking, a hotel communications, housekeeping, and maintenance system startup. Founded in 2013 as a project between Jonathan Wiezman, Aaron Marz, and Emile Lugassy, RoomChecking aims to improve workflows in hotel maintenance and housekeeping. The company is already a Microsoft Ventures Paris promising startup, and has a dedicated customer base of 150+ hotels. "Managing a hotel is much more than walls, decoration, and staff...
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