hospitality leadership
Gender Diversity in Leadership: How to Solve the Problem When You Can’t See It?
Dr Sowon Kim | August 10, 2021
Dr. Sowon Kim A presentation of research findings that confirm significant gender differences in diversity of leadership roles, specifically in perception when it comes to understanding why women occupy so few professional leadership roles. Leadership diversity affects the bottom line Women currently represent 70% of the hospitality industry’s workforce (Baum, 2015). Yet, by the end of 2020, only 17% of business leaders at the executive level were women and only 6% of CEOs were women (European Women on Boards, 2020). Leadership diversity matters because it affects the bottom line. A recent study revealed that co...
How to Promote Empowerment in Hospitality Through Servant Leadership
Dr. Steffen Raub | May 28, 2021
By Dr. Steffen Raub Putting people ahead of power is not the usual leadership paradigm most of us are accustomed to, and yet, research is beginning to show that amazing things can happen when leaders decide to make serving their team a priority. Traditional power leadership models turned upside down When we think about leaders, the idea of “serving” others is usually the last that comes to our mind. Leaders are depicted as those who drive, who give orders, directions and whose instructions need to be followed. Subordinates serve leaders, not the other way round, right? Is “servant leadership” nothing more than an oxymoron? W...
The Castell Project, Inc. Releases “Black Representation in Hospitality Industry Leadership 2021” Report
The Castell Project | May 18, 2021
ATLANTA, May 18, 2021—Officials of Castell Project, Inc., a 501(c)3 nonprofit organization dedicated to accelerating the careers of women professionals in the hospitality industry, today released the “Black Representation in Hospitality Leadership 2021” report. In spite of industry statements of support, Black employees lost share of hospitality industry employment and remained under-represented in leadership over the past year. “Hospitality is even more dependent on Black employees than other industries in North America so equity and inclusion will be vitally important to the industry’s ability to attract employees post COVID,...
Hospitality Financial Leadership: Chapter 13 – Serving
David Lund | November 16, 2020
By David Lund The chapter below is an excerpt from my new book. It’s fiction but some of the characters and story lines are based on people I have worked with and events that have taken place in the hotels I have worked in. The book is a fable about a hotel manager who has some very bad habits. He must change in order to survive and the book takes him and you through the lessons needed to be a great hospitality financial leader. I’m writing ahead each month so I’m not sure how the book will end. I hope you enjoy it and if you missed any earlier chapters you can find them on my website blog tab. “My Story is not a story,” e...
Hospitality Leadership Series – Future Leaders: Seeking Advice and Applying the Right Filter
Thomas Mielke | January 13, 2020
By: Thomas Mielke Seasoned executive search professional and human capital advisor, Thomas Mielke, shares thoughts on success for emerging hospitality industry leaders A new year has arrived and with it comes different opportunities and challenges. Some things, though, never change – the great majority of us tend to ‘take stock’ at this time of the year and plan for what we want to achieve or do differently, both personally and professionally. For most industry ‘novices’, the fresh hospitality graduates or apprentices out there, there does not tend to be a limit on their ambitions and aspirations. With a clear target in min...
When Things Aren’t Going Well, Will You Accept Blame?
Shep Hyken | November 27, 2019
By Shep Hyken In a recent Shepard Letter, I wrote about the concept of giving recognition to the people who deserve it. Someone being recognized for what they bring to the organization is often overlooked. That’s a shame. People need to be recognized for their contribution to the team’s success. One of our faithful readers, Drew Smith, responded to the article and shared that he was reading a biography about the 34th President of the United States, Dwight Eisenhower, who was known for “pushing praise down and blame up—to himself.” This is an interesting concept. The idea of praising people for the good job they do is powerful....
Hospitality Technology Leaders Recognized for 2018 Achievements
IDeaS | March 12, 2019
IDeaS Global Partner Ecosystem Awards given to key contributors for excellence in innovation, leadership and focus Tweet This: @IDeaS_RevOpt announces 2018 Global Partner Ecosystem Award recipients at 2019 ITB Berlin partner celebration www.ideas.com/news MINNEAPOLIS—March 12, 2019—IDeaS Revenue Solutions and its global ecosystem of partners strive to deliver better revenue management solutions to hotels all over the world. During ITB Berlin on March 7, 2019, partner representatives were recognized and awarded by their IDeaS peers for their exemplary levels in four categories: Innovation, Client Focus, Results Focus and Hig...
Hospitality Leadership Series On ‘Professional Visibility’: The 3 Cs of Executive Presence
Andrew Hazelton | September 20, 2018
By: Andrew Hazelton, Philadelphia | Thomas Mielke, London Last month, we investigated what it takes to be visible in the professional market place and concluded with the suggestion that "visibility" is only worth something if it is tied to "relatability". In this article, we stipulate that the former and the latter should be complemented by "executive presence". Google "executive presence" and you'll be "inundated" with 163 million hits. You're bound to learn useful tips if you can somehow sift through this avalanche of material to find the tried and true nuggets of wisdom. Or, you could take the Dale Carnegie's course on public speakin...
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