hospitality employment
Hotel Industry Foundation Increases Investment in National Ad Campaign to Attract More Workers as Record Travel Season Approaches
The AHLA Foundation | June 29, 2022
WASHINGTON (June 29, 2022) – With 69% of Americans planning to travel this summer and the July 4 holiday weekend quickly approaching, the American Hotel & Lodging Foundation (AHLA Foundation) is doubling its investment and expanding its nationwide ad campaign to more than a dozen markets this month. As the demand for strong talent increases, AHLA Foundation’s ‘A Place to Stay’ campaign attracts new employees into the industry by showcasing hospitality’s competitive salary, substantial benefits, and upward career mobility. The campaign aims to combat the labor shortage that has dramatically impacted the hospitality industry �...
Amid a Labor Crunch, One Hotel Tried Something Different
HotStats | October 22, 2021
Opening a hotel amid even normal times is a challenge. But these times are anything but ordinary. For The Rockaway Beach Hotel, in Queens, NY, opening last fall was compounded by a raging global pandemic and a resultant labor crunch. According to HotStats data, labor costs globally are on the rise, but still below their 2019 levels. In the U.S., total hotel payroll on a per-available-room basis sat at $52.99 in August 2021 and has been on a steady incline since the beginning of the year—now 62% of 2019 levels. Labor costs are now more than $20 higher YOY per available room than at the same time a year ago. Europe, likewise, is seeing...
Ideas to Overcome the Current US Employment Conundrum
Keith Kefgen | October 21, 2021
By Keith Kefgen Today’s employment environment is like nothing we have experienced before. The last pandemic happened in 1918, with a very different labour and economic atmosphere. There are no easy answers to a vast number of questions and nuanced circumstances. The travel industry has been particularly hard hit, as so many people were furloughed last year without any real answer about when they would return. As an “academy industry,” a large portion of these furloughed people were in line-level and entry-level management positions – the most vulnerable faction of the American economy. Our experience in the hospitality job mark...
HR Training in the Time of COVID: Commit to a Meaningful Cultural Change
John Reyna | October 15, 2021
By John Reyna If you happened to read my pre-event blog post (link here), then you already know about my excitement to attend Phillip R. Maltin’s presentation about “Solving the Mystery of Employment Law: Techniques for Controlling the Workforce and Staying out of Court.” Well, it did not disappoint. I walked out of Mr. Maltin’s presentation with a better understanding of employment law, and I’m certain that I was not the only one. During his presentation, Mr. Maltin stated that management should use team meetings to discuss subjects that protect employees and the business. I 100% agree. However, after two decades of working i...
What Should Recruiters Check on LinkedIn When Hiring Hospitality Graduates?
EHL | September 29, 2021
LinkedIn, the largest professional social network with over 740 million members (and over 55 million registered companies), has become a phenomenal professional tool for vetting people. We screen the profiles of our bosses, peers and subordinates. We check the profiles of long-lost acquaintances and friends, new potential clients, suppliers, business partners, guest speakers in webinars we attend, co-authors we wish to collaborate with, and those candidates we (or recruiters) are about to interview. An indispensable tool LinkedIn has become part of our everyday life, an indispensable instrument to know more about the other without physi...
Can Gig Workers Solve the Hotel Labor Crisis?
HotStats | August 11, 2021
When the pandemic shut down travel, forcing hoteliers to furlough or layoff large swaths of their teams, employers weren’t thinking about the long-term impact—they were in crisis mode, trying to staunch the bleeding. It’s been a slow climb back, but as the hotel industry returns, some employees have exited, leaving a gaping labor hole, with owners and management companies desperate to find people to clean rooms, perform maintenance and fill many other roles. Traditionally, hotels would hire full-time staff directly. Now, some hotels are looking at another way to fill positions, one that’s long been more common with the likes of ...
Changing Landscape of Hospitality Employment
Doug Ramsthel | August 11, 2021
By Doug Ramsthel Last year, the pandemic put a chokehold on travel. Flights were cancelled, hotel rooms sat empty, and even if guests were checking in, they were staying isolated in their rooms. Now, people cannot wait to visit a new destination or a tried-and-true favorite. But the industry faces new challenges. Instead of a traveler shortage there is an employee shortage. To remain competitive, hotels and other hospitality businesses are having to up the ante with wage increases, improved benefits for salary employees and in some cases the extension of benefits to part-time hourly workers as well. A lot of industries have been able to...
How to Resolve the Current State of Emergency in Hospitality Employment
Court Williams | July 27, 2021
By Court Williams All tides ebb and flow, and since the COVID-19 pandemic changed the way most of the world works, we’re seeing a distinct turning of the tide from being in favor of the employer to holding firm for the employee. This situation is especially apparent in the hospitality industry, where historical talent shortages are being exacerbated by staff quitting in droves as the world returns to work. At the same time, recruiting new talent is becoming even more challenging, just as the industry is trying to recover and reopen. Why Hospitality Workers Are Quitting For many people employed in hospitality, what s...
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