food &beverage

Five Food and Beverage Personalization Trends to Watch

William-Alexandre François | June 25, 2019

From DNA-based beer and wine, to 3D-printed food and coffee with high-quality images, these five trends are bringing a taste of personalization into the food and beverage industry. By William-Alexandre François There is currently a growing demand from customers for customization in various aspects of the food and beverage industry. Not only the product or service offered, but also the customer experience needs to be unique and feel personal. Personalized customer experience has always been important in the luxury world and this trend is now spreading to more common products as well. Often linked to craftsmanship, personalization mea...

What Hoteliers Can Learn From the Starbucks Roastery Concept

Larry Mogelonsky | June 12, 2019

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Howard Schultz of Starbucks fame has often touted the inspiration of his coffee empire stemming from his earlier years traveling through Italy. But until up very recently, the global franchise has had difficulty penetrating this market. The top brass knew that they needed something special to stand apart from the cafés that already dot nearly every corner in every Italian city. Moreover, the senior team knows that resting on your laurels is a death knell and that they needed to start testing the next evolution of the Starbucks brand. The solution was to crank the amp to eleven by l...

The Westin Hilton Head Island Saves Time With Clear Sky Software’s Beverage Inventory Control System

Clear Sky Software | May 31, 2019

CHARLOTTE, North Carolina – May 31, 2019 – Clear Sky Software, Inc. ® announced today that The Westin Hilton Head Island Resort & Spa has implemented the company's beverage inventory control system to help manage and control all beverage products. The Westin is taking advantage of the features of this industry-leading beverage inventory system. Called Clear Sky BEVERAGE, this is a comprehensive, perpetual inventory system that tracks and controls all beverage products and is helping the Westin save time and gain efficiencies in the beverage department. Functions include purchasing/ordering, receiving, electronic requisition, outlet t...

As Restaurants Evolve, The Core Experience Remains

Larry Mogelonsky | May 29, 2019

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Up until the hospitality industry started to change over half a century ago, everyone was accustomed to believing that a city's best restaurant would be found at a luxury hotel downtown. Such a property's premier restaurant would often serve as a perennial draw for both out-of-towners as well as locals, with reservations coveted and those seated immediately bestowing status upon their patrons. For today's more spontaneous, less formal, less pretentious, more parsimonious and Google-Yelp-TripAdvisor-driven culture, dining out is as popular as ever but we've blunted the experience in ...

Managing Beverage Inventory Is a Breeze at the Westin New York Times Square Thanks to Clear Sky Software

Clear Sky Software | May 14, 2019

CHARLOTTE, North Carolina – May 14, 2019 – Clear Sky Software, Inc. ® is pleased to announce that the Westin New York at Times Square has installed Clear Sky BEVERAGE, the company's beverage management system. This busy hotel chose Clear Sky Software to help control all beer, liquor and wine inventory. This system is a comprehensive, perpetual inventory system that tracks and controls all beverage products. Functions include purchasing, receiving, outlet transfers/issues/returns and physical inventory. Additional features allow management to report product fast-movers, slow- movers, cost variances, and order/vendor discr...

Your Wine List Needs Branding Too

Larry Mogelonsky | April 17, 2019

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) What does your wine list stand for? What's its elevator pitch? Is it meaningful for customers? Does it fit with the theme and business plan for the parent restaurant? Of course, we are talking about branding and marketing as much as we are talking about the physical alcohol inventory. While most of this critical exercise will be handled by the restaurant, the hotel and the marketing department, the wine list must still match the greater vision if it is to truly shine. Importantly, it needs a cohesive brand if it's going to do its job as effectively as possible – that is, make ...

BENCHMARK®, a global hospitality company, and Scheid Family Wines Form Partnership to Create New Signature Brand, “Mō zāik”

Scheid Family Wines | March 29, 2019

Collection of Four Monterey County Wines Debut in Benchmark's US Hotels, Resorts The Woodlands (Houston), Texas, March 28, 2019 … BENCHMARK®, a global hospitality company, and Scheid Family Wines of Monterey, California, have forged a new partnership to create Mō zāik, a premier collection of fine wines, made exclusively for Benchmark. Beginning in May, the new vintages will be available at all Benchmark properties in the United States, including those in the company's Benchmark Resorts & Hotels and Gemstone Collection. Scheid Family Wines is one of California's largest producers of wine and a leader in t...

Hermitage Hotel Becomes the First Hotel in Nashville to Offer Wine by the Glass With Plum

Plum | March 26, 2019

Award-Winning Luxury Hotel to Bring Innovative Wine-On-Demand Technology Plum to their Suites, Restaurant, and Bar Nashville, Tennessee (March 26, 2019) - Plum, the first wine by the glass technology revolutionizing the hospitality industry, is proud to welcome the historic Hermitage Hotel to its rapidly growing list of new clients. By introducing Plum, the award-winning property will be the first location in Nashville to offer guests the perfect pour in the comfort of their hotel suite, while dining at the Capitol Grille or relaxing at the world-famous Oak Bar. "Our guests value a sophisticated experience that is designed with their pe...