data intelligence

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data intelligence

Increase Your Profitability by Shifting to a Proactive Group Sales Strategy

Knowland | October 15, 2019

By Lisa Bonanno ARLINGTON, Va., Oct. 15, 2019 -- Knowland, a hospitality industry leader in meetings market data and analytics for hotels, convention and visitor bureaus (CVBs), convention centers and other meeting venues, encourages property management companies to change their group source of business to proactive and to budget for that change in 2020. With the looming uncertainty of the economy, many property management companies are not confident their properties’ “inbound RFP strategy” will work going forward. As they sit down to develop their 2020 budgets, they must consider many things including their cost of acquisition fo...

The Devil Is in the Details: Using Data to Transform Your Hotel

Nikhil Nath | October 8, 2019

By Nikhil Nath, Founder & CEO, Knowcross We all know the saying, “The devil is in the details.” Well, for hotels, those details can often be found in one, ever-important place: data. Data acts as a magnifying glass to all areas of operations and can provide hotels with a better understanding of their day-to-day activities, staff productivity, and of course, guest expectations. Insights from data can optimize hotel performance in many ways, including: Increasing profits and sales; Providing exceptional guest service Boosting service level performance; Using complaints to advance products and services; Driving loyalt...

Adjara Group Selects Cendyn to Power CRM Across Their Hotels

Cendyn | September 24, 2019

London, United Kingdom, 24 September 2019 – Adjara Group has signed a deal with Cendyn to power CRM across all their hotels located in Georgia. As a leading Georgian company in hospitality, lifestyle development and agropreneurship, Adjara Group has gained worldwide recognition for trend-setting establishments and entrepreneurial projects through developing and managing lifestyle brands. With Cendyn’s CRM Suite of products, the company’s hotels will benefit from a guest intelligence solution that utilizes data collected from multiple sources, to provide an accurate, single source of truth for each guest. This enhanced visibility of e...

Pegasus & Travel Tripper Expand Reach and Capabilities of Powerful Analytics Platform for Hoteliers

TRAVEL TRIPPER & PEGASUS | September 4, 2019

(NEW YORK) - September 4, 2019 — Pegasus & Travel Tripper, a leading hotel technology provider, is now offering its proprietary Distribution Analytics platform to all customers using RezTrip CRS and booking engine, providing enhanced data discovery capabilities to the entire company’s customer base. Pegasus Analytics, which launched in 2018 prior to the merging of the two companies, is a premier business intelligence platform designed for multi-dimensional data discovery, allowing hoteliers to explore their data in detail using rich, interactive visualizations. The analytics platform aggregates data from multiple sources, including...

ProfitSword Reinforces Management Team Structure as Part of Planned Growth Strategy

ProfitSword, LLC | October 2, 2018

Leading provider of business intelligence solutions for hospitality and related vertical markets realigns key management team members in preparation for company expansion ORLANDO, Fla. – October 2, 2018 –ProfitSword, hospitality's premier developer of business intelligence and data integration software, has shored up its top management team in response to the company's rapidly growing market share and increasing demand for its proprietary solutions. Recent appointments include Brian Treadwell as Chief Process and Innovation Officer (CPIO), Todd Chapuis as Software Architect and Sean Hoggard as Development Operations Manager....

How to Use Data to Build a Profitable Resort

Luz Candelas | July 11, 2018

By Luz Candelas When I became a Director of Architectural Projects in August 2016, it was to provide our owners with a more data-driven approach to resort construction. How existing resorts are operated and how new properties are developed must keep pace with both technology and planned growth. Your project managers, working directly with resort owners, should create cohesive brand standards. You want to assure resort guests that certain aspects of their stay will always be consistent. The focus needs to be on constantly delivering high quality dining, entertainment and bathroom amenities and still provide a new and unique experience at...

Cendyn/ONE™ Named as One of the ‘20 Most Promising Travel & Hospitality Solution Providers’ for 2015

Cendyn/ONE | May 14, 2015

CIO Review's Special edition cover story explains how Data Intelligence™ is shaping the industry Boca Raton, Fla. - May 14, 2015 - In its May 6, 2015 Travel and Hospitality special edition, CIO Review has recognized Cendyn/ONE, a leader in cloud-based CRM and Loyalty, Data-driven Digital Marketing and Interactive Design and Development, as one of the '20 Most Promising Travel and Hospitality Solutions Providers' for 2015. Cendyn/ONE also earned the issue's cover story, which details how Cendyn/ONE's full suite of products and services help hotels and resorts leverage data into profitable marketing campaigns and...

Cendyn/ONE™ Debuts Innovative DATA INTELLIGENCE Platform and Methodology at HITEC 2014

Cendyn/ONE | June 24, 2014

Cendyn/ONE demonstrates industry leading data solutions at world's largest hotel technology event Boca Raton, FL - June 24, 2014 - With its unique ability to drive significantly higher marketing ROI for hotels and resorts, Cendyn/ONE™ has strengthened its position as the industry leader in data-driven digital marketing, offering true "Data Intelligence" solutions. By turning data to insight to action, Cendyn/ONE drives immediate measurable impact. Providing a fully integrated cloud-based software and services platform, the newly launched subsidiary of Cendyn offers a comprehensive solution for hotels' digital mar...

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