Cloud5 Welcomes Telecoms Veteran Jerry Gore as Company CTO
Cloud5 Communications | February 2, 2023
Chicago, IL — February 2, 2023, Cloud5 Communications, a leading provider of communications and technology solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced the appointment of telecommunications expert, Jerry Gore, as company CTO. Gore joins Cloud5 following an impressive career spanning more than 20 years wherein he has specialized in telecommunications architecture and integration, as well as software development and support services. Most recently, Gore served as CIO and CTO for CrossCom, a leading lifecycle technology solutions provider for several of the largest ret...
Cloud5 Welcomes Industry Veteran David Heckaman to Their Executive Leadership Team
Cloud5 Communications | February 2, 2023
Chicago, IL. — February 2, 2023 — Cloud5 Communications, the leading provider of technology and communications solutions for the world’s top hotel brands and management companies, today announced that hospitality veteran David Heckaman has joined Cloud5’s Executive Leadership Team as Vice President of Product Development. Mr. Heckaman comes to Cloud5 after being in the technology and hospitality industries for more than 30 years, with the last 19 being with Mandarin Oriental Hotel Group. He joined Mandarin Oriental to lead the technology development aspect of their North American flagship property in New York City and earned a wel...
CallTek Offers Elevate Solutions to Amplify Contact Centers’ Abilities
CallTek, Inc. | January 31, 2023
Irvine, CA (January 31)—CallTek, Inc. has recently added the Elevate Communications platform to their solutions offerings for companies looking to amplify their Contact Center. The all-in-one communications system combines a feature-rich phone system and a secure platform designed to help companies increase productivity, enrich the customer experience and provide access to critical data. For more than a decade, CallTek has continually evaluated the latest technology and has come to rely upon Elevate for use in its white-label Contact Center that supports the top hospitality brands. CallTek’s team has performance tested the communicatio...
Cloud5 Launches Mitel Subscription Hosted PBX Offering
Cloud5 Communications | January 25, 2023
New offering simplifies process of migrating telecommunications systems to the cloud while providing customization and flexibility Chicago, IL — January 25, 2023, Cloud5 Communications, a leading provider of communications and technology solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced the rollout of its Mitel Subscription offering. Cloud5’s new Mitel Subscription offering allows hotels to more easily and economically experience the benefits of a cloud-based PBX system. Through this offering, properties can better tailor their telecommunications to the business nee...
Cloud5 Communications Responds to Ongoing Hospitality Market Rebound With Contact Center Expansion to South Africa
Cloud5 Communications | October 11, 2022
Communications provider deploys newest location to assist with reservation calls for one of North America’s fastest growing hospitality organizations. Chicago, IL. — October 11, 2022, Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced the latest expansion of its contact center services with the opening of a new location in South Africa. Initially tasked with handling reservation calls for one of hospitality’s fastest growing North American companies, Cloud5’s South African contact center un...
Cloud5 Communications Expands Contact Center Support for Millennium Hotels and Resorts to New Locations in the United Kingdom, Europe and Asia
Cloud5 Communication | June 1, 2022
Global hospitality management and real estate group leverages Cloud5 contact center expertise to provide reservations and guest relations services to international guests. Chicago, IL. — June 1, 2022, Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced a significant expansion of its contact center services for Millennium Hotels and Resorts. Following Cloud5’s successful track record with properties in the United States, Millennium Hotels and Resorts has extended its contact center partn...
Cloud5 Launches “Flip to SIP” Program to Provide Simple, Cost-Effective Path to FCC Telecommunications Compliance
Cloud5 Communications | March 1, 2022
New program offers hoteliers a solution to avoiding rate increases as FCC works to sunset copper-based telephone service lines. Chicago, IL. — March 1, 2022, Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced the unveiling of its “Flip to SIP” program in response to the FCC mandate requiring the termination of POTs-based telecommunication lines. The program is specifically designed to provide businesses with a streamlined, cost-effective solution to transition to more modern telepho...
Harrah’s Cherokee Casino Resort Selects Cloud5 to Deliver Fast, Dependable HSIA Services
Cloud5 Communications | March 18, 2021
Chicago, IL. — March 18, 2021 — Cloud5 Communications, a leading provider of communications solutions for the world’s top hotel brands and management companies, today announced that Harrah’s Cherokee Casino Resort in Western North Carolina recently deployed the Cloud5 HSIA solution into their 1,100 room property and will now be extending the deployment as part of their expansion project scheduled to open later this year. Located on 56 acres in the heart of the Great Smoky Mountains, Harrah’s Cherokee Casino Resort also features over 3,000 games, the Le Fu Men gaming area, nine restaurants, the luxurious 18,000 square foot Mandara...
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