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Château Élan Resort and Winery Partners With Travel Outlook, The Premier Hotel Call Center to Use AI to Increase Bookings and Enhance Customer Satis
Travel Outlook, The Premier Hotel Call Center™ | March 19, 2024
SANTA FE, NEW MEXICO (March 2024): Travel Outlook, The Premier Hotel Call Center™, is pleased to announce that Château Élan Winery and Resort (Château Élan), a 3500 square acre vineyard and resort set in the rolling hills of Northern Georgia, has partnered with Travel Outlook, The Premier Hotel Call Center™ (Travel Outlook) to use Travel Outlook’s artificial intelligence tools and services to bring enhanced customer service and voice channel excellence to Château Élan. Château Élan Winery and Resort is nestled in the picturesque foothills of Georgia's lush wine country and is a luxurious haven that seamlessly blends Old World...
Travel Outlook the Premier Hotel Call Center™ and OTA Savings by x-quic™ Announce a Strategic Partnership to Maximize Hotelier Profitability...
Travel Outlook, the premier hotel call center™ | March 5, 2024
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Navigating Today’s Persistent Labor Shortages in Hospitality...
John Smallwood, President of Travel Outlook | February 22, 2024
How technology can help the hospitality industry traverse these turbulent waters and emerge stronger and more resilient than ever. By John Smallwood, President of Travel Outlook February 22, 2024 – In the dynamic hospitality industry, where guest satisfaction reigns supreme, the persistent challenge of staffing shortages has reached a critical juncture. According to a recent survey by the American Hotel & Lodging Association (AHLA), a staggering 67% of hotels are grappling with staffing shortages. This scarcity of personnel is not merely an inconvenience; it is a significant impediment to the industry's seamless operation. Despi...
Paramount Hospitality Management Partners With Travel Outlook, The Premier Hotel Call Center to Boost Conversions...
Travel Outlook The Premier Hotel Call Center™ | February 1, 2024
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Travel Outlook’s Annette, The Virtual Hotel Agent™ Revolutionizes the Caller Experience at Camelback Resort...
Travel Outlook The Premier Hotel Call Center | October 26, 2023
Travel Outlook's revolutionary technology is assisting Camelback Resort answer significant front desk call volume. SANTA FE, NEW MEXICO (October 2023): In every corner of industry, technology is helping companies break barriers and challenge convention. The hospitality industry is no exception, and conversational AI is making its mark, providing a new option for effective and consistent customer service. Many of the calls a hotel front desk receives are repetitive, simple requests, asking routine questions about check-out times, luggage handling, the breakfast location and hours, and general travel information. These types of questions...
The J Collection Partners With Travel Outlook, The Premier Hotel Call Center, to Enhance Voice Revenue and Guest Satisfaction...
Travel Outlook, The Premier Hotel Call Center™ | March 28, 2023
SANTA FE, NEW MEXICO (March 2023): Travel Outlook, The Premier Hotel Call Center™, is pleased to announce that The J Collection, a group of 14 unique, locally owned and operated hotels and residences, has partnered with Travel Outlook to optimize voice revenue and improve guest satisfaction. Travel Outlook, known for its highly personalized, efficient and effective services, was chosen to provide training and superior salesmanship to enhance The J Collection’s cross-selling opportunities. As the first and only call center certified by the Kennedy Training Network (KTN), Travel Outlook uses a specific sales approach developed exclusivel...
Travel Outlook’s Annette the Virtual Hotel Agent™ Partners With Curator Hotel & Resort Collection to Offer Conversational AI for Its Coll
Travel Outlook The Premier Hotel Call Center™ | March 9, 2023
SANTA FE, NEW MEXICO (March 2023): Conversational AI is one of the hottest concepts in hotel management. The notion of having a friendly auto-attendant answering frequently asked questions over the phone is no longer a fantasy – the technology is here and available to assist hotels to provide enhanced service for guests. A recent survey of more than 5,000 consumers and 600 hoteliers across nine global markets revealed that 73 percent of consumers want hotels to offer technology that minimizes contact with staff and other guests. Curator Hotel & Resort Collection focuses on developing preferred vendor agreements with best-in-class s...
AI Is Here to Work With Your Employees, Not Replace Them...
Travel Outlook the Premier Hotel Call Center™ | February 21, 2023
Why Hotels Are Now Adopting Zero-Labor Solutions By John Smallwood Artificial Intelligence (AI) is no longer a buzzword in today’s information age. It’s the way of the future and changing how we do business. AI is all around us. It’s in our phones, our cars, and in our homes. In business, AI has captured the interests and imaginations of executives across multiple industries. Not all artificial intelligence is created equal, and the pursuit of artificial achievement may be common, but realizing its full potential is still rare. Continue reading below to learn why. The State of Travel in 2023 The ongoing travel boom was p...
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