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Industry Happenings
Hotel Lawyer on HMAs: “The Shrinking Terms of Hotel Management Agreements”
Mark S. Adams | December 23, 2014
By Jim Butler and the Global Hospitality Group® 23 December 2014 Click here for the latest articles on Hotel Management Agreements. A version of this article first appeared in Hotel Business Review in December 2014, and this article is reprinted with permission from www.hotelexecutive.com. The shrinking terms of hotel management agreements Better bargaining position for hotel owners on HMAs by Jim Butler and Mark S. Adams | Hotel Lawyers The relationship between hotel owners and managers continues to evolve. Hotel management agreements historically were long-term. Fifty to sixty year terms were common. However, in the last few years, h...
$11 Million Facelift Complete for Thailand’s 408-room Anantara Bangkok Riverside Resort & Spa
Anantara | December 23, 2014
Bangkok, Thailand- December 23, 2014: Anantara Bangkok Riverside Resort & Spa is proud to announce the completion of a THB 335 million / USD $ 11 million refurbishment. The extensive renovations comprise upgraded accommodation and design uplifts of two riverside restaurants, completed in perfect timing for high season so that Anantara's discerning guests are assured of a memorable stay at Bangkok's only true resort beside the River of Kings. The resort's luxury accommodation offers 408 completely refurbished rooms, including 101 suites, each designed in exquisite Thai style with scenic river or lush garden views, admired through flo...
WAKEUP CALL Maximizes Risk Management Coverage While Slashing Costs at Destination Properties
WAKEUP CALL | December 23, 2014
Unique hospitality industry web platform provides hotel development and operation company with streamlined access to professional legal advice, as well as comprehensive and effective HR and procedural management services. San Diego, CA - December 23, 2014 - WAKEUP CALL, the first online risk management solution designed specifically for the hotel industry, has been selected by Destination Properties, LLC, a California-based hotel and resort development and management company, to revamp and enhance the effectiveness of its risk management, procedural and human resource processes at its Grass Valley, California property, the Gold Miner's ...
Owned by JBK Hotels & Managed by Interstate Hotels, 140-room Aloft Denver Downtown Opens in Colorado
Aloft Hotels | December 23, 2014
December 23, 2014 - STAMFORD, Conn. - Starwood Hotels & Resorts Worldwide, Inc.® (NYSE:HOT) today announced the debut of its innovative Aloft brand in the heart of downtown Denver. Located at the corner of 15th Street and Stout Street, Aloft Denver Downtown features 140 spacious, loft-like rooms, cutting-edge technology and a lively social atmosphere. Owned by JBK Hotels and managed by Interstate Hotels & Resorts, Aloft Denver Downtown offers a vibrant social scene in the center of one of the fastest growing cities in the country. "We are thrilled to open Aloft Denver Downtown offering a design-led aesthetic and innovative musi...
Managed by APX Hotels, the 122-room Hampton Inn by Hilton Lloydminster Opens in Alberta, Canada
Hampton Hotels | December 23, 2014
December 23, 2014 - LLOYDMINSTER, Alberta and MCLEAN, Va. - Hampton Hotels, Hilton Worldwide's global brand of more than 2,000 mid-priced Hampton Inn, Hampton Inn & Suites, and Hampton by Hilton hotels, today announced the official opening of its newest property, the 122-room Hampton Inn by Hilton Lloydminster located at 8288 - 44 Street, Lloydminster, Alberta, Canada. "The addition of Hampton Inn by Hilton Lloydminster will make this area even more attractive to visitors and it ushers in the Hampton Inn by Hilton brand in Lloydminster," said Clare Janitz, general manager. "The close proximity to local businesses combined with moder...
Edward Vitelli Joins the 496-key Sheraton Los Angeles Downtown Hotel as Director of Revenue
Sheraton Hotels & Resorts | December 23, 2014
LOS ANGELES, CA, December 23, 2014 - Accomplished hotel Revenue professional Edward Vitelli has joined the Sheraton Los Angeles Downtown Hotel, located in the heart of the city's financial, sports and entertainment epicenter, as the Director of Revenue for the 496-room property. "Edward will be an asset for us for the hotel as we undergo a major rejuvenation designed to make our hotel a convenient and comfortable destination for business and leisure travelers alike," said General Manager Jonathan Litvack. Vitelli's background in the hospitality industry includes holding several posts with several prominent properties. Prior to joining t...
Xanterra Parks & Resorts Enters Temporary Contract to Continue Operating Grand Canyon Concessions
December 23, 2014
DENVER, December 23, 2014 - Xanterra Parks & Resorts®, dba Xanterra South Rim L.L.C., reached an agreement with the National Park Service to continue to operate most concessions at the South Rim of Grand Canyon National Park - just as it has for more than a century - under a temporary contract. Xanterra's current contract commenced in 2002 and is set to expire at the end of 2014. The contract was extended three times and, by law, cannot be extended again. The National Park Service issued three RFPs for bids to operate concessions at the South Rim of the Grand Canyon, but no concessioner - including Xanterra - submitted a responsive...
Say What You Mean – Do as You Say – Cornell Report Demonstrates the Power of Management Integrity
The Center for Hospitality Research | December 23, 2014
Ithaca, NY, December 23, 2014 - Taking actions that match your stated priorities - and not stating priorities you do not back up with action - are keys to effective management, as explained in a new report from Cornell's Center for Hospitality Research (CHR). The report, "What Message Does Your Conduct Send? Building Integrity to Boost Your Leadership Effectiveness," by Tony Simons, demonstrates the beneficial effects of management integrity in several industries, including banking, healthcare, and hospitality. "What we noticed in these studies is that it's essential not only for the manager to follow through reliably, but also to make ...
How Profit and Loss Affect the Revenue Management Displacement Calculation and Analysis
Ahmed Mahmoud | December 23, 2014
By Ahmed Mahmoud Last week we went through how revenue management can use the displacement calculation with many examples where in most of them at first thought it seemed to be good business and generating more revenue, however it is obvious to say that hoteliers have various costs associated with everything including room, F&B , .....etc. However, there are different types of costs that are important for hoteliers to understand, because they impact results in different ways, and this where to address the displacement analysis. Displacement Analysis Since hotels have a fixed capacity, whenever they sell a room, they are taking a cha...
Hostar International, Inc.‘s ProHost® System Selected for The Breakers Hotel in Palm Beach, FL
Hostar International, Inc. | December 22, 2014
We are pleased to announce that The Breakers Hotel has partnered with Hostar International Inc. to install the ProHost® Housekeeping System. The Breakers Hotel, originally opened in 1896, is situated along the beachfront in Palm Springs, FL. With over 140 acres, The Breaker's Hotel offers unique experiences, including a breathtaking beachfront, a 36-hole championship golf course, 11 on-site boutiques, and 8 distinctive restaurants. With a staff of over 2,000 employees, The Breakers Hotel ensures its guests a comfortable and relaxing stay. Following an $80 million renovation in 2011, the Breakers offers the highest standards for guests,...
GA’s Atlanta Marriott Northwest at Galleria Completes $16M Renovation, Appoints New GM Joel Darr
Atlanta Marriott Northwest at Galleria | December 22, 2014
ATLANTA, Dec. 22, 2014 -- A new year. A $16 million remodel. A new general manager. Atlanta Marriott Northwest at Galleria has a lot to celebrate in 2015. The Atlanta Galleria hotel has just completed a renovation project that includes a complete transformation of the lobby, updates to The Marketplace, the addition of Rocks restaurant, reinvigorated guest rooms and a stylish concierge lounge. The new Greatroom lobby encapsulates the sophistication of Atlanta with rich woods and a muted color palette complemented by pops of color with art and furnishings. Travelers will find plenty of spaces for meeting, relaxing and dining where soft mu...
Hyatt to Launch Free Wi-Fi Access in All Lobbies and Guest Rooms Worldwide
Hyatt Hotels Corporation | December 22, 2014
CHICAGO (December 22, 2014) – As part of the company's continued efforts to evolve the guest experience by listening and responding to guest needs, Hyatt Hotels Corporation (NYSE: H) today announced plans to offer free Wi-Fi at all Hyatt hotels worldwide, providing connectivity and convenience regardless of booking method or loyalty program participation. Free Wi-Fi will become available to Hyatt guests around the world in February 2015. Travelers will be able to access free Wi-Fi on an unlimited number of mobile devices or laptops in Hyatt-branded hotel guest rooms and social spaces. "Internet connectivity is no longer an amenity. It...
Le Meridien Debuts in North Carolina with the Opening of Le Meridien Charlotte Completing Renovation
December 22, 2014
December 22, 2014 - CHARLOTTE, N.C. - Starwood Hotels & Resorts Worldwide, Inc. (NYSE:HOT) today announced the opening of Le Méridien Charlotte, following a multimillion dollar transformation. Le Méridien Charlotte is within walking distance of Charlotte's Uptown Business District, which is home to North Carolina Blumenthal Performing Arts Center, Discovery Place, Charlotte Aquatic Center the Charlotte Convention Center, Time Warner Arena and Bank of America Stadium (home of the Carolina Panthers), as well as corporate offices for Bank of America, Wells Fargo and BB&T. "Le Méridien is experiencing strong growth momentum in No...
The 105-Room Hilton Garden Inn Gallup Opens in New Mexico
Hilton Garden Inn | December 22, 2014
Owned by TMS Gallup I, LLC, and Managed by Total Management Systems December 22, 2014 - GALLUP, N.M. and MCLEAN, Va. - Hilton Garden Inn, Hilton Worldwide's award-winning brand of upscale yet affordable hotels, announced today the opening of Hilton Garden Inn Gallup, representing an addition to the brand's growing portfolio of more than 600 hotels worldwide. Hilton Garden Inn Gallup is owned by TMS Gallup I, LLC, and managed by Total Management Systems. It is the brand's first property in Gallup and offers 105 beautiful guest rooms. "We are proud to open the first Hilton Garden Inn in the growing, business-friendly city of Gallup," said...
Steve Tremewan Named Director of Sales & Marketing at Lake Arrowhead Resort & Spa in California
Lake Arrowhead Resort & Spa | December 22, 2014
December 22, 2014 (Lake Arrowhead, Calif.) - Crescent Hotels & Resorts, the management company for Lake Arrowhead Resort & Spa, has announced the appointment of Steve Tremewan as Director of Sales & Marketing. Tremewan oversees all sales and marketing efforts for the resort, part of Marriott International's exclusive Autograph Collection of upscale independent hotels. Steve brings more than 25 years of hospitality sales experience to create innovative and effective initiatives for boosting revenues from group clientele and leisure travelers alike. Tremewan has lent his sales and marketing expertise to resort properties in La...
Extended Stay America Appoints Andrea Delligatti as Vice President of Sales, Northeast Division
Extended Stay America | December 22, 2014
CHARLOTTE, N.C. - DEC. 22, 2014 - ESA Management LLC, a subsidiary of Extended Stay America, Inc. (NYSE:STAY) - the largest owner operated hotel chain in the U.S., announced the promotion of Andrea Delligatti as Vice President of Sales, Northeast Division, reporting directly to Executive Vice President of Sales Mark Mahoney, effective immediately. Delligatti will be responsible for leading the Northeast division of the company's sales team with the ultimate goal of delivering positive financial results across the portfolio's 176 Northeast locations. "Andrea leads by example, with a track record of positive financial results and leadersh...
DiamondRock Appoints Dustin Resnick as Vice President, Acquisitions & Investments
DiamondRock Hospitality Company | December 22, 2014
BETHESDA, Md., Dec. 22, 2014 -- DiamondRock Hospitality Company (the "Company") (NYSE: DRH) announced today that Dustin Resnick has joined the Company as Vice President, Acquisitions and Investments, effective immediately. In this role, Mr. Resnick will be responsible for sourcing and executing new acquisitions for the Company and will play a critical role in strategic market analysis. He will report directly to Troy Furbay, DiamondRock's Chief Investment Officer. "We are delighted to welcome Dustin to our team and to add another talented industry leader to a key role as DiamondRock continues its positive momentum and enhances the Compa...
Benchmark Names Curtis Bova and Tom Walker as Senior Sales Executives at Cheyenne Mountain Resort
Cheyenne Mountain Resort | December 22, 2014
The Woodlands (Houston), Texas, December 22, 2014 - Benchmark Hospitality International, a leading U.S.-based hospitality management company, has named Curtis T. Bova director of sales & marketing and Thomas J. Walker director of sales for Cheyenne Mountain Resort. Jay Rocha, general manager for the property, a Benchmark Resort® located at the foot of Cheyenne Mountain in Colorado Springs, made the announcement. "I am so pleased to announce the addition of both Curtis and Tom to our resort's professional sales and marketing leadership team," said Mr. Rocha. "I can't think of a pair of professionals better qualified to assume their ...
Hampton Inn & Suites to Debut in Hawaii with Development of 175-key Hotel as Part of Ka Makana Ali’i
Hampton Hotels | December 22, 2014
MCLEAN, Va. - December 22, 2014 - Following the successful opening of its 2000th hotel in Bellevue, Washington and the brand's 30th anniversary, Hampton Hotels today announced the signing of a new hotel in Hawaii - the last U.S. state without a Hampton hotel to date. The signing of Hampton's first location in Hawaii means the brand will offer more than 2,000 locations globally including across all 50 states, as well as the District of Columbia and Puerto Rico. The 175-key Hampton Inn & Suites hotel is being developed by DeBartolo Development and is part of a new development called Ka Makana Ali'i - The Center for West O'ahu, a famil...
10 Things Hotel Marketers Want For Christmas
Tambourine | December 22, 2014
30 years of holiday decorating. 30 Christmas trees in the Tambourine offices. 30 years of clinking eggnog-filled glasses. After all these years, We've developed our own Christmas tradition. We like to gather 'round and check the Christmas lists of our fellow hotel marketers. While the items have changed immensely since 1984 (nobody wants a dot matix printer or box of floppies this year) the sentiment behind the list stays the same... Hotel marketers want things that make their guests happy, their jobs easier and their hotels prosper. This year is no different. We asked around to see what's on this year's hotel marketing Christmas list a...
Nobody Asked Me, But… No. 134; Hotel History: The Knickerbocker Hotel (1906)
Stanley Turkel, CMHS | December 22, 2014
My New Book: "Hotel Mavens: Lucius M. Boomer, George C. Boldt and Oscar of the Waldorf"; 2014 Historian of the Year By Stanley Turkel, CMHS 1. Hotel History: The Knickerbocker Hotel (1906) Did you read that the old Knickerbocker Hotel (1906-1921) is about to open again as a hotel on February 12, 2015? This historic building opened as the Knickerbocker Hotel in 1906 with 556 rooms. Developers J.E. and A.L. Pennock originally financed the building in 1903 and retained architects Bruce Price and Marvin & Davis. Only one year later, John Jacob Astor IV, who owned the land, took over the troubled project. The interiors were redesigned by...
RLHC Signs Agreement with Durga, LLC for the 185-key Red Lion Hotel – Cincinnati Sharonville in Ohio
RLHC | December 22, 2014
Spokane, Wash., Dec. 22, 2014 – RLHC (Red Lion Hotels Corporation, NYSE: RLH) announced today the company will open its first location in Ohio following the signing this week of a franchise agreement for a Red Lion Hotel in Cincinnati. "We want a brand that is well known, has differentiating characteristics, and proven ability to help us capture fair market share in a competitive marketplace," said Kumar Vemulapalli of Durga, LLC., regional developer and owner of the hotel. "In our view, Red Lion is the obvious choice." "Cincinnati is a thriving city and one of the top 30 U.S. urban markets," said RLHC Chief Franchise Officer Brian Qu...
Pacifica Hotels Opens The Redondo Beach Hotel in California After $13 M Renovation and Rebranding
Pacifica Hotels | December 22, 2014
Irvine, CA (December 22, 2014) - Pacifica Hotels, the largest owner and operator of boutique hotels along the Pacific Coast, announced today the opening of The Redondo Beach Hotel in Redondo Beach, CA after completing a $13 million renovation. The hotel, previously named Sunrise Hotel, closed at the beginning of 2014. The comprehensive renovation of The Redondo Beach Hotel included brand new guest rooms and meeting spaces, the addition of balconies on the ocean-facing guestrooms, a second level outdoor lounge with views of the ocean and marina, a completely remodeled lobby, and an expansive portico that ties in architectural elements fr...
Ocean Properties Completes Renovation of 115-key Delray Sands Resort on Highland Beach in Florida
The Delray Sands Resort | December 22, 2014
DELRAY BEACH, Florida (December 22, 2014) - Ocean Properties Ltd. today announced the completion of a revitalization project at the 115-room oceanfront Delray Sands Resort on Highland Beach, a member of the company's prestigious Opal Collection. Located between Delray Beach and Boca Raton on a quiet stretch of sandy Atlantic shoreline, the new Delray Sands Resort now offers exceptional amenities, including ocean-inspired guestrooms and suites, oceanfront meeting and event space and an all-new dining experience with breathtaking ocean views. "It's uncommon to find a comfortable, luxury resort located directly on the beach in South Florid...
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