News for the Hospitality Executive |
ORLANDO, FL and GENEVA,
SWITZERLAND – June 26, 2012
– Intelity,
an Orlando based hospitality software solution company, announced a
partnership
with Swisscom Hospitality Services, the provider of award-winning
ConnectedHotel TV and a leading system integrator for hotels. The
agreement
calls for the full range of guest services offered through Intelity's
ICE (Interactive Customer
Experience™) enterprise platform to be available on in-room
televisions equipped by Swisscom. The benefits of the relationship also
include
integration of the ICE Touch and ICE Mobile platforms with Swisscom’s
ConnectedHotel TV and IPTV solutions, allowing guests to control the
hotel
television with their tablet or smartphone.
“Intelity is very excited about our collaboration with Swisscom Hospitality on a global level,” said Jake Buckstead, Intelity Senior Vice President of International Sales. “Our work with Swisscom Hospitality will broaden our reach on multiple continents and provide Swisscom Hospitality’s customers with guest service options that are fully integrated with all of their back of house systems (e.g., PMS, POS, Spa, Room Controls) for seamless order fulfillment, the highest guest service levels, and a modern guest experience. We look forward to developing more integrated products with Swisscom Hospitality in the future.” ICE, which is currently the preferred guest services management platform in over 500 hotels worldwide, is already fully integrated and certified with more than 25 back of house hotel management systems. ConnectedHotel TV is the first in-room entertainment system offering HD television, Video-on-Demand, Internet access and web-based guest services through a single TV screen, without a set-top box. Co-developed by Swisscom Hospitality and LG Electronics, ConnectedHotel TV recently won an hotelier award in Germany and runs in more than 60 first-class hotels across the EMEA region already. Swisscom Hospitality also provides IPTV solutions in conjunction with all leading TV manufacturers, with or without a set-top box. “Swisscom Hospitality’s customers are some of the most prestigious hotels in the world, with a reputation for nothing short of the best in a guest service experience,” said Rick Sternitzke, Swisscom Hospitality VP Global Services and CTO. “The integration of Swisscom Hospitality’s leading ConnectedHotel TV and IPTV solution with Intelity ICE not only provides our customers with a highly differentiating guest experience, but also opens up many revenue enhancement and cost savings opportunities.” Both Intelity and Swisscom Hospitality are available at this year's HITEC to further discuss the partnership and their products at booths #2019 (Intelity) and #2449 (Swisscom). About Intelity Intelity, headquartered in Orlando, Florida, is the creator of the world’s first fully integrated enterprise platform including an interactive guest services interface, ICE (Interactive Customer Experience™), with a full, real-time backend management tool that measures ROI and integrates with more than 25 hotel management systems from PMS (property management systems), POS (Point of Sale), Ticket, Spa, Restaurant, Room Controls and other management systems. Since beginning operations in 2007, the hospitality solutions company has grown exponentially and become a pioneer in hospitality technology with the deployment of ICE across four continents serving almost 500 hotels worldwide, including all major brands and many significant independents. The customizable interface allows guests to arrange services via an in-room touch screen tablet (ICE Touch); smartphone (ICE Mobile); TV (ICE TV); laptop (ICE Connect); or touch screen (ICE Lobby). The ICE platform has been recognized industry wide earning Intelity the industry’s “Most Innovative Hospitality Technology” award in a vote by hoteliers and the Business Traveler Innovation Award for Best Travel Convenience & Efficiency Innovation. Become acquainted with ICE and learn what Intelity’s hotel partners are saying on the Intelity website www.intelitycorp.com. For more information, please call 1-888-RevPAR-1 (1-888-738-7271) or follow us on Twitter (@Intelity). About Swisscom Hospitality Swisscom Hospitality Services, a subsidiary of Switzerland’s leading Telecom carrier Swisscom, supplies the global hotel industry with integrated technology solutions. We advise hotel chains and groups on the rapidly evolving digitization of their communication services and work with them towards optimizing their IT Total Cost of Ownership. We build and manage convergent hotel networks that integrate both Swisscom and 3rd-party applications. The Swisscom suite of guest and hotel applications includes IPTV, Connected TV, HSIA, Voice over IP, room controls as well as business center and conference solutions. Swisscom works with 2.000+ partner hotels across EMEA, Asia and North America. www.swisscom.com/hospitality |
Contacts: Phil Schwartz Chief Marketing Officer Intelity 305-213-1472 [email protected] |