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TTI’s New FLEXIBLE Business Center Options Helps
 Hoteliers Balance Guest Service and Operations

 
Provider of self-service business solutions is redefining the guest experience
by offering flexible packages to fit every hotel's unique setting


 
New York—February 2, 2010— Flexibility isn't as easy as it may seem, especially when hotel owners and managers are trying to balance guests' Business Center demands with those they can actually afford. That's why TTI Technologies, based here, has developed a series of FLEXIBLE Business Center package options designed to fit each property's unique setting.
 
"Business owners are coming to realize that FLEXIBILITY is key to stability during this challenging economic time," said Steve Blidner, TTI president. "This is especially true in the hotel Business Center environment, where guest-service structures vary from property-to-property and budget-to-budget. That's why in 2009, TTI began looking at our Business Center services from many different angles, and what we found was that 'FAMILIARITY' with the desktop and 'FLEXIBILITY' with payment structure are the two areas that were lacking . . . until NOW."
 
In August 2009, TTI made guest computing easier for travelers by deploying new Business Center software that features a familiar home office experience by providing the entire Windows System on the PC desktop. Users around the world now instantly recognize the desktop, select their browser of choice (Internet Explorer, Firefox, Google Chrome and Safari), and open/edit documents in their preferred program. With the enhanced Desktop, Blidner said usage rates have been on the rise.
 
"Now that users are happy, we're focusing on owners and operators by making guest-computing affordable via flexible package options," he said. "To charge or not charge is no longer a challenge. TTI lets you do both."
 
Going for the Bronze, Silver, Gold or Platinum

TTI recognizes the importance of offering multiple options to fit the unique needs of each property. Whatever the choice, TTI is now offering a custom package to fit each hotel's or brand's requirements:
  • Bronze Access is ideal for properties looking to maintain the hotel's current hardware with added software features for guest privacy and security.  The company will work with management to certify existing hardware and ensure compatibility with its Business Center software.  If desired, Dell® equipment can be purchased from TTI and sent to the property for easy plug and play installation.
  • Silver Unlimited Free Access is designed for properties wishing to give guests UNLIMITED FREE access to the Internet.  If desired, access codes can be generated to deter guests from using a workstation for extended periods of time.
  • Gold Semi-Free Access is designed for properties wishing to give guests LIMITED FREE access to the Internet with the potential to earn revenue for extensive Business Center usage.
  • Platinum Paid Access is TTI's traditional Business Center model with a lucrative REVENUE SHARE program and no out-of-pocket expense. TTI takes the worry out of hoteliers' hands by providing premium Dell equipment and assuming all setup and on-going costs.  TTI's commission program will add revenue to the hotel's bottom line while providing an enhanced amenity for guests. The Platinum Package is designed to complement the décor and atmosphere of each hotel.
FLEXIBLE Technology Development

Because TTI technology is developed internally, the company also has complete flexibility over upgrades and new product development. This is especially important when customers demand customization.

“Many Business Center providers use third-party software applications which can lead to costly fees for customers needing special features," said Alex Lerner, TTI Chief Technology Officer. "We developed our Business Center software in-house, and therefore own the source code."

What that means is, if a hotel decides to change its revenue model for Business Center services or add a special feature, it's simple and cost effective, he explained. TTI's Business Center technology is ABSOLUTELY FREE to most hotels. The company also enables hoteliers to choose from other add-on services, including providing Printer Supplies, PrinterOn.Net Features, All-in-One Fax/Copy Scanner units, Airline Boarding Pass Printing and more.

In addition, TTI offers a number of solutions to help hotels tackle operational needs, including:
  • ConciergeOnDemand (COD) allows guests to book transportation, sporting events, local sightseeing tours, restaurant reservations and more.  COD is installed on a revenue share basis.
  • Scan2PMS captures data from driver’s licenses, passports and IDs and transfers to appropriate fields in the Property Management System.  Scan2PMS reduces check in time, eliminates photocopying, streamlines marketing efforts, and enhances guest service. 
  • Luggage Storage System is a self-service kiosk enabling guests to store their luggage. The system generates a code, calculates the storage fee and prints an adhesive luggage tag similar to the airlines. The tag is then affixed to the luggage and placed in storage.
For details on all of TTI's solutions, call (888) 692-4262 x201 or e-mail sales@ttitel.com.
 
About TTI Technologies International
TTI has been delivering innovative solutions since 1991 serving hotels, resorts, hostels, airports and retailers.  TTI’s technology includes ID Scanners, Self-Service Business Centers and Concierge Kiosks, Luggage Storage Solutions, ATMs, Signature Capture Devices, and more. With an international headquarters in New York City and satellite offices in Phoenix, San Francisco, Boston, Ft. Lauderdale, and Mumbai, TTI is well equipped to anticipate and deliver exceptional service.  For more information, visit www.ttitel.com.

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Contact:

Barb Worcester
 President/Principal
 PRPRO
Tel: (440) 930-5770
barbw@prproconsulting.com

Bridget Werba
TTI Technologies International
Tel: 480-515-5777
bridget@ttitel.com

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Also See: Interface Between TTI Scan2PMS and Amadeus Delivering Enhanced Guest Service; Hotels using the Amadeus PMS can now easily interface to Scan2PMS from TTI Technologies; Solution imports information from passports and driver s licenses directly to the Amadeus PMS / January 2010

TTI’s Scan2PMS / roomMaster 2000 Interface is Receiving Rave Reviews Coast to Coast / November 2009

TTI Announces Name Our Desktop Contest During IH/M&R Show; The industry's newest and most advanced solution for Business Centers today needs a name! / November 2009

Guests, Staff at Paramount Hotel New York Enjoying 'At Home' Experience via TTI's New Business Center PCs with Virtual Home Office; Midtown hotel sees increase in Business Center use, revenues; Guests and staff raving about familiar Windows System desktop / October 2009

Hotel San Carlos Enhances Security, Guest Loyalty Program with TTI's Scan2PMS; System imports text and images from passports and driver's licenses directly to the hotel's property-management system to instantly ID guests, stop charge-back claims and capture missing data from third-party reservations / September 2009

TTI Centralizes Business Center, Concierge Services by Opening Internet Cafe; Hotels that can't afford Concierge or Business Center services can now send guests to a convenient Upper Westside/Manhattan locale; Hotels receive commissions for referrals / September 2009

TTI Offers 'At Home' Experience with Entire Windows-System on Business Center PCs; Users quickly recognize the desktop for browsing convenience; Virtual multi-lingual keyboard solves language issues; All TTI customers to be upgraded to new desktop within six months at NO CHARGE; Mac applications soon to follow / August 2009

TTI Technologies Int'l is Looking Good! New Web site is icing on top of the guest-services company's rebranding; Corporate growth, new marketing directive has industry clicking to learn more / May 2009

TTI Expands Global Reach by Partnering with CMS to Resell Scanners in India / April 2009

TTI Technologies Promotes Neil Blidner to Vice President of Operations; Aggressive customer service and streamlined efficiency is planned as New York-based guest-services technology firm continues to grow / March 2009

New York's Beekman Tower Hotel Abuzz with New Business Center from TTI Technologies; Manhattan landmark hotel adds multiple self-service computer workstations plus Fax/Copier/Scanner/Printer and Boarding Pass Printing Service for guests / February 2009

roomMaster 2000 PMS from InnQuest Now Interfaces to TTI's Scan2PMS System; Partnership can potentially provide 4,000 properties with better guest identification at check-in / February 2009

Millennium Knickerbocker Enters New Year with New Business Center, Services from TTI Technologies International; Chicago landmark hotel adds self-service computer workstations/kiosks, Fax/Copier/Scanner/Printer and Boarding Pass Printing Service for guests / January 2009

TTI Targets Top Talent During Tough Times; Bridget Oliva-Werba joins growing business as VP Sales and Marketing / January 2009

Affinia Manhattan Boosts Guest Satisfaction, Revenues with Fax/Copier/Scanner from TTI ; Provider of self-service business center technologies to showcase its solutions at IH/M&R Show Nov. 8-11 in New York, Booths 3053 / November 2008

TTI WebScan System Interfaces to MyHMS PMS from InnPoints Worldwide; TTI Technologies International imports text and images from passports and driver's licenses directly to the MyHMS property-management system from InnPoints / October 2008

Juliet Hodge Joins TTI to Streamline Customer Relations, Quality Control; As Hotel Relations Manager, Hodge to serve as liaison between TTI and hotels to streamline communications and assess need for new guest-service technologies / August 2008

TTI Technologies' Luggage Tag/Phone Card Kiosks Helping Jazz Hostels in New York; TTI Technologies International develops proprietary solution for six properties to better serve international travelers/guests at check out and increase revenues / June 2008

ID/Passport Scanners from TTI Tackles Charge-back, Identity Fraud Issues and More; TTI Technologies International offers the only system that imports text and images from passports and driver's licenses directly to a hotel's Windows-based property-management system in less than 10 seconds / May 2008

TTI's 'ConciergeOnDemand™' Services Now Showing at 100th Hotel; New self-service entertainment ticketing system to be showcased in Booth #244 at the 2008 Asian American Hotel Owners Assn. Annual Convention March 26-29, 2008 / February 2008

Telecharge.com to Provide Ticketing for TTI's 'ConciergeonDemand' Lobby Kiosk; New guest service and revenue tool to be showcased at the IH/M&R Show in New York, November 11-13 at the Jacob K. Javits Convention Center in Booth No. 3053 / November 2007

TTI Brings 'Concierge on Demand' Services to Hotels as Guest-Service, Revenue Tool; Portland Square Hotel in NYC is first to use the self-service entertainment ticketing system; Ideal for independent hotels with fewer than 200 guestrooms/ September 2007

TTI Taps Talents of Oumou Bah to Drive Customer Relations, Quality Control; As Hotel Relations Manager, Bah to serve as liaison between TTI and hotels to streamline communications and assess need for new guest-service technologies / August 2007

TTI Teams with Sorbis to Provide One-Stop-Shop for Wireless Networking and Business Center Services / February 2007
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