Hotel Online
News for the Hospitality Executive

.
New York’s Beekman Tower Hotel Abuzz with New
Business Center from TTI Technologies

Manhattan landmark hotel adds multiple self-service computer workstations plus
Fax/Copier/Scanner/Printer and Boarding Pass Printing Service for guests


New York—February 17, 2009 — The Beekman Tower Hotel, a New York landmark since 1928 and home to the Top of the Tower restaurant overlooking the Manhattan skyline, is buzzing with rave reviews from guests using its new, full-service, on-site Business Center from TTI Technologies International. The Business Center features three TTI self-service guest computers equipped with free-to-guest Airline Boarding Pass Printing functionality and a Fax/Copier/Scanner/Printer system.

“They say: ‘If you can’t do it right, don’t do it at all,’ so perhaps that’s why The Beekman Tower Hotel never had a Business Center on site until this year -- we hadn’t previously been introduced to TTI,” said Kathi Suprek, Hotel Manager. “The Beekman is known for providing exceptional service and first-class accommodations. It’s only fitting that our guests – many of whom are foreign dignitaries visiting the nearby United Nations – have instant access to global information in a secure environment via a comprehensive, yet affordable, self-service guest-computing network. We’re proud to say that we’ve done it right the first time – thanks to TTI.”

TTI has been installing automated business centers in the New York area hotels for many years. TTI business services include: Self Service Business Centers, ID/Passport Scanners, Airline Boarding Pass Printing Systems, Automated Concierge Services, Informational Kiosks, Luggage Storage Solutions, ATM's, and Digital Signage. Business tools provided on each of the computer stations at The Beekman Tower Hotel include: high-speed Internet Access, Email, Microsoft Office, Instant Messenger (AOL, Yahoo, MSN, ICQ and Skype), Phone calls using Skype, Laser Printing / remote printing via PrinterON.net, and Digital Photo Access. Airline boarding-pass printing from TTI’s proprietary FastCheck-In solution also is provided on each computer. 

“Partnering with TTI has many benefits – the company is New York based, they came highly recommended to us by our network-integration partner Sorbis and by other neighboring hotels which use their business services and they are easily accessible and extremely affordable,” Suprek said. “Because we place such a strong emphasis on guest service and satisfaction, and because guests are demanding personal access to computers, we knew it was time to design a dedicated Business Center into our floor plan.”

The new Business Center at The Beekman Tower Hotel is located on the second floor, adjacent to the hotel’s fitness center. In addition to the computer stations, the all-in-one Fax/Copier/Scanner solution gives guests the simplicity and convenience of being able to access a number of service options in one central place and frees up front-desk staff from having to assist with these tasks. While the Business Center will serve as a source of new revenues for the hotel, Suprek stressed that the motivation behind adding the Business Center strictly is guest-convenience and satisfaction.

“As the demand for self-service technologies continues to rise, we at TTI are committed to developing solutions that are easy to use and easy to support,” said Steve Blidner, TTI President. “Travelers – especially international visitors -- face enough stress while on the road, and worrying about how to communicate with friends, family or the office should not be one of them. Those who require access to a hotel’s Business Center are those who demand and expect services that help them do their jobs while on the road any hour of the day. We understand the importance of making technology user-friendly, and the solutions we deliver are extremely easy to operate and require little staff interaction.

“We are very proud that Sorbis Communications and so many of our New York customers recommended TTI to The Beekman Tower hotel,” he added. “This property truly is known for its first-class service, and we at TTI are dedicated to doing whatever is necessary to streamline the communications and information-access process for their valued guests.”

For more information on TTI’s business-center solutions, call (888) 692-4262 x201 or e-mail sales@ttitel.com.

About TTI Technologies International
TTI Technologies International has been providing state-of-the-art public access equipment and services to the national hospitality industry for over 17 years. We supply and service resorts, hotels, residential apartments, visitor centers, airports, and youth hostels with equipment ranging from ID Scanners, Self Service Business Centers, Automated Concierge Services, Informational Kiosks, Luggage Storage Solutions, ATM's, and Digital Signage to name a few. TTI is your one-stop shop for your technological and service needs. For more information, visit www.ttitel.com.

.
Contact:

Barb Worcester
 President/Principal
 PRPRO
Tel: (440) 930-5770
barbw@prproconsulting.com

Bridget Werba
VP Sales and Marketing
TTI Technologies International
Tel: 480-515-5777
bridget@ttitel.com

.
.

Also See: roomMaster 2000 PMS from InnQuest Now Interfaces to TTI's Scan2PMS System; Partnership can potentially provide 4,000 properties with better guest identification at check-in / February 2009
Millennium Knickerbocker Enters New Year with New Business Center, Services from TTI Technologies International; Chicago landmark hotel adds self-service computer workstations/kiosks, Fax/Copier/Scanner/Printer and Boarding Pass Printing Service for guests / January 2009
TTI Targets Top Talent During Tough Times; Bridget Oliva-Werba joins growing business as VP Sales and Marketing / January 2009
Affinia Manhattan Boosts Guest Satisfaction, Revenues with Fax/Copier/Scanner from TTI ; Provider of self-service business center technologies to showcase its solutions at IH/M&R Show Nov. 8-11 in New York, Booths 3053 / November 2008
TTI WebScan System Interfaces to MyHMS PMS from InnPoints Worldwide; TTI Technologies International imports text and images from passports and driver's licenses directly to the MyHMS property-management system from InnPoints / October 2008
Juliet Hodge Joins TTI to Streamline Customer Relations, Quality Control; As Hotel Relations Manager, Hodge to serve as liaison between TTI and hotels to streamline communications and assess need for new guest-service technologies / August 2008
TTI Technologies' Luggage Tag/Phone Card Kiosks Helping Jazz Hostels in New York; TTI Technologies International develops proprietary solution for six properties to better serve international travelers/guests at check out and increase revenues / June 2008
ID/Passport Scanners from TTI Tackles Charge-back, Identity Fraud Issues and More; TTI Technologies International offers the only system that imports text and images from passports and driver's licenses directly to a hotel's Windows-based property-management system in less than 10 seconds / May 2008
TTI's 'ConciergeOnDemand™' Services Now Showing at 100th Hotel; New self-service entertainment ticketing system to be showcased in Booth #244 at the 2008 Asian American Hotel Owners Assn. Annual Convention March 26-29, 2008 / February 2008
Telecharge.com to Provide Ticketing for TTI's 'ConciergeonDemand' Lobby Kiosk; New guest service and revenue tool to be showcased at the IH/M&R Show in New York, November 11-13 at the Jacob K. Javits Convention Center in Booth No. 3053 / November 2007
TTI Brings 'Concierge on Demand' Services to Hotels as Guest-Service, Revenue Tool; Portland Square Hotel in NYC is first to use the self-service entertainment ticketing system; Ideal for independent hotels with fewer than 200 guestrooms/ September 2007
TTI Taps Talents of Oumou Bah to Drive Customer Relations, Quality Control; As Hotel Relations Manager, Bah to serve as liaison between TTI and hotels to streamline communications and assess need for new guest-service technologies / August 2007
TTI Teams with Sorbis to Provide One-Stop-Shop for Wireless Networking and Business Center Services / February 2007
.
.


To search Hotel Online data base of News and Trends Go to Hotel.OnlineSearch

Home | Welcome| Hospitality News | Classifieds| One-on-One |
Viewpoint Forum | Ideas&Trends

Please contact Hotel.Onlinewith your comments and suggestions.