| New York—January
19, 2010— In an ongoing effort to develop technology to make the
hotel
industry vastly more efficient and to simplify the hotel industry
technology
model, Madrid,
Spain-based Amadeus has
developed
an interface from its property-management system to the Scan2PMS
Passport and
ID Scanning Solution from TTI
Technologies,
based here. The direct link between the Amadeus PMS and Scan2PMS will
enable front-desk staff to capture
guest information from a driver’s license or passport at check-in and
immediately download it into the Amadeus PMS. This tool enables a hotel
to
instantly capture a guest’s name, address, date of birth, nationality
and more,
while providing proof that the guest actually stayed at the hotel. Scan2PMS is a customized application that allows data to be captured from the ID using optical-character recognition (OCR) technology. It can easily be integrated with third-party applications using XML protocol, and already is interfaced with numerous property-management systems. Any hotel with the Amadeus PMS can easily add TTI scanners now that the interface is complete. Amadeus PMS is a dynamic guest/booker database tool designed to anticipate and fulfill guest needs throughout their stay by providing a complete view of individual guest preferences. It stores guest data, reservation bookings, accounts, stock lists and billing information. Today 6,700 hotel properties in 75 countries use the Amadeus PMS, which is available in 18 languages. "We are excited to enter into a new partnership with TTI Technologies,” said Wolfgang Emperger, Director International Sales, Amadeus Hospitality. “This partnership brings us one step further to optimizing processes that make hoteliers lives easier and allowing them to deliver faster, enhanced guest service. This interface eliminates the need for front-desk staff to manually type in personal guest data, thereby reducing human error and speeding the check-in process. Moreover, the new digital download of guest data is kept on file for future visits so scanning only needs to be completed once for a streamlined and more secure check-in process.” TTI’s Scan2PMS System:
As concerns over international security heighten, albeit threats from terrorists or threats related to consumer identity, the Scan2PMS solution is rapidly gaining momentum among the global hotel community. Together, the integrated Amadeus/TTI solution raises each hotel’s level of security by providing an electronic record in the PMS that the guest actually is who they say they are by offering front desk staff the ability to compare the in-person guest with his/her form of authorized identification. “Many international hotels are required to send guest information – such as passport number, issue date and issuing country – to the governing authorities each night,” said Bridget Werba, TTI VP sales and marketing. “Scan2PMS makes this process effortless while providing an enhanced level of security for everyone – whether its piece of mind for travelers or asset protection for owners and operators.” Werba said being armed with accurate data also means hotels are protected against identity theft and false charge-back claims because the system provides proof that the guest actually stayed at the hotel. It also better equips hotel management with the tools they need to personalize guest service and conduct more effective post-stay marketing campaigns because accurate contact information also is captured. “We offer our kudos to Amadeus for turning around a quick and comprehensive interface,” said Alex Lerner, TTI Chief Technology Officer. “Considering the size and scope of the Amadeus portfolio, the interface development and delivery time was very impressive. Not only are we glad to be in partnership with this leading technology company, but we are confident that through this relationship we are working towards a shared goal of improving guest satisfaction and security worldwide.” For more information on Amadeus Hospitality, visit www.amadeus.com or call +49 (0) 8106 321-0. For details on TTI’s Scan2PMS solution, call (888) 692-4262 x201 or e-mail [email protected]. About Amadeus Hospitality  Amadeus offers a full range of technology
and distribution solutions to
the hotel industry. Amadeus Revenue Management System can increase a
hotel
property’s revenue by 4 – 8% and currently has 1,450 customers in 35
countries.
6,700 hotel properties in 75 countries use Amadeus Property Management
System
and 80,000 hotels distribute their rooms to a global travel-buying
market
though Amadeus’ distribution solutions. Amadeus is the chosen technology partner for providers, sellers, and buyers of travel. The company provides distribution, IT and point-of-sale solutions to help its customers adapt, grow and succeed in the fast changing travel industry. Customer groups include travel providers (airlines, hotels, car rental companies, railway companies, ferry lines, cruise lines, insurance companies and tour operators), travel sellers (travel agencies) and travel buyers (corporations and travellers). Solutions are grouped in four solution categories – Distribution & Content, Sales & e-Commerce, Business Management and Services & Consulting. Amadeus has central sites in Madrid (corporate headquarters & marketing), Nice (development) and Erding (Operations – data processing centre) and regional offices in Miami, Buenos Aires and Bangkok. At market level, Amadeus maintains customer operations in 76 countries covering more than 217 markets. The company is majority owned by WAM Acquisition, whose shareholders are BC Partners, Cinven, Air France, Iberia and Lufthansa. Amadeus employs over 8,600 employees worldwide, representing 105 nationalities. About TTI Technologies International 
TTI has
been delivering innovative
solutions since 1991 serving hotels, resorts, hostels, airports and
retailers. TTI’s technology includes ID Scanners, Self-Service
Business Centers
and Concierge Kiosks, Luggage Storage Solutions, ATMs, Signature
Capture
Devices, and more. With an international headquarters in New York City
and satellite offices in Phoenix,
San Francisco, Boston,
Ft. Lauderdale, and Mumbai, TTI is well
equipped to anticipate and deliver exceptional service. For more
information, visit www.ttitel.com. |