News for the Hospitality Executive
using the Amadeus PMS can now easily interface to Scan2PMS from
Solution imports information from passports and driver’s licenses directly to the Amadeus PMS
19, 2010— In an ongoing effort to develop technology to make the
industry vastly more efficient and to simplify the hotel industry
Spain-based Amadeus has
an interface from its property-management system to the Scan2PMS
ID Scanning Solution from TTI
based here. The direct link between the Amadeus PMS and Scan2PMS will
enable front-desk staff to capture
guest information from a driver’s license or passport at check-in and
immediately download it into the Amadeus PMS. This tool enables a hotel
instantly capture a guest’s name, address, date of birth, nationality
while providing proof that the guest actually stayed at the hotel.
Scan2PMS is a customized application that allows data to be captured from the ID using optical-character recognition (OCR) technology. It can easily be integrated with third-party applications using XML protocol, and already is interfaced with numerous property-management systems. Any hotel with the Amadeus PMS can easily add TTI scanners now that the interface is complete. Amadeus PMS is a dynamic guest/booker database tool designed to anticipate and fulfill guest needs throughout their stay by providing a complete view of individual guest preferences. It stores guest data, reservation bookings, accounts, stock lists and billing information. Today 6,700 hotel properties in 75 countries use the Amadeus PMS, which is available in 18 languages.
"We are excited to enter into a new partnership with TTI Technologies,” said Wolfgang Emperger, Director International Sales, Amadeus Hospitality. “This partnership brings us one step further to optimizing processes that make hoteliers lives easier and allowing them to deliver faster, enhanced guest service. This interface eliminates the need for front-desk staff to manually type in personal guest data, thereby reducing human error and speeding the check-in process. Moreover, the new digital download of guest data is kept on file for future visits so scanning only needs to be completed once for a streamlined and more secure check-in process.”
TTI’s Scan2PMS System:
As concerns over international security heighten, albeit threats from terrorists or threats related to consumer identity, the Scan2PMS solution is rapidly gaining momentum among the global hotel community. Together, the integrated Amadeus/TTI solution raises each hotel’s level of security by providing an electronic record in the PMS that the guest actually is who they say they are by offering front desk staff the ability to compare the in-person guest with his/her form of authorized identification.
“Many international hotels are required to send guest information – such as passport number, issue date and issuing country – to the governing authorities each night,” said Bridget Werba, TTI VP sales and marketing. “Scan2PMS makes this process effortless while providing an enhanced level of security for everyone – whether its piece of mind for travelers or asset protection for owners and operators.”
Werba said being armed with accurate data also means hotels are protected against identity theft and false charge-back claims because the system provides proof that the guest actually stayed at the hotel. It also better equips hotel management with the tools they need to personalize guest service and conduct more effective post-stay marketing campaigns because accurate contact information also is captured.
“We offer our kudos to Amadeus for turning around a quick and comprehensive interface,” said Alex Lerner, TTI Chief Technology Officer. “Considering the size and scope of the Amadeus portfolio, the interface development and delivery time was very impressive. Not only are we glad to be in partnership with this leading technology company, but we are confident that through this relationship we are working towards a shared goal of improving guest satisfaction and security worldwide.”
For more information on Amadeus Hospitality, visit www.amadeus.com or call +49 (0) 8106 321-0. For details on TTI’s Scan2PMS solution, call (888) 692-4262 x201 or e-mail firstname.lastname@example.org.
About Amadeus Hospitality
Amadeus offers a full range of technology and distribution solutions to the hotel industry. Amadeus Revenue Management System can increase a hotel property’s revenue by 4 – 8% and currently has 1,450 customers in 35 countries. 6,700 hotel properties in 75 countries use Amadeus Property Management System and 80,000 hotels distribute their rooms to a global travel-buying market though Amadeus’ distribution solutions.
Amadeus is the chosen technology partner for providers, sellers, and buyers of travel. The company provides distribution, IT and point-of-sale solutions to help its customers adapt, grow and succeed in the fast changing travel industry. Customer groups include travel providers (airlines, hotels, car rental companies, railway companies, ferry lines, cruise lines, insurance companies and tour operators), travel sellers (travel agencies) and travel buyers (corporations and travellers). Solutions are grouped in four solution categories – Distribution & Content, Sales & e-Commerce, Business Management and Services & Consulting.
Amadeus has central sites in Madrid (corporate headquarters & marketing), Nice (development) and Erding (Operations – data processing centre) and regional offices in Miami, Buenos Aires and Bangkok. At market level, Amadeus maintains customer operations in 76 countries covering more than 217 markets.
The company is majority owned by WAM Acquisition, whose shareholders are BC Partners, Cinven, Air France, Iberia and Lufthansa. Amadeus employs over 8,600 employees worldwide, representing 105 nationalities.
About TTI Technologies
TTI has been delivering innovative solutions since 1991 serving hotels, resorts, hostels, airports and retailers. TTI’s technology includes ID Scanners, Self-Service Business Centers and Concierge Kiosks, Luggage Storage Solutions, ATMs, Signature Capture Devices, and more. With an international headquarters in New York City and satellite offices in Phoenix, San Francisco, Boston, Ft. Lauderdale, and Mumbai, TTI is well equipped to anticipate and deliver exceptional service. For more information, visit www.ttitel.com.
Scan2PMS / roomMaster 2000 Interface is Receiving Rave Reviews Coast to
Coast / November 2009
Announces Name Our Desktop Contest During IH/M&R Show; The
industry's newest and most advanced solution for Business Centers today
needs a name! / November 2009
|Guests, Staff at Paramount Hotel New York Enjoying 'At Home' Experience via TTI's New Business Center PCs with Virtual Home Office; Midtown hotel sees increase in Business Center use, revenues; Guests and staff raving about familiar Windows System desktop / October 2009|
|Hotel San Carlos Enhances Security, Guest Loyalty Program with TTI's Scan2PMS; System imports text and images from passports and driver's licenses directly to the hotel's property-management system to instantly ID guests, stop charge-back claims and capture missing data from third-party reservations / September 2009|
|TTI Centralizes Business Center, Concierge Services by Opening Internet Cafe; Hotels that can't afford Concierge or Business Center services can now send guests to a convenient Upper Westside/Manhattan locale; Hotels receive commissions for referrals / September 2009|
|TTI Offers 'At Home' Experience with Entire Windows-System on Business Center PCs; Users quickly recognize the desktop for browsing convenience; Virtual multi-lingual keyboard solves language issues; All TTI customers to be upgraded to new desktop within six months at NO CHARGE; Mac applications soon to follow / August 2009|
|TTI Technologies Int'l is Looking Good! New Web site is icing on top of the guest-services company's rebranding; Corporate growth, new marketing directive has industry clicking to learn more / May 2009|
|TTI Expands Global Reach by Partnering with CMS to Resell Scanners in India / April 2009|
|TTI Technologies Promotes Neil Blidner to Vice President of Operations; Aggressive customer service and streamlined efficiency is planned as New York-based guest-services technology firm continues to grow / March 2009|
|New York's Beekman Tower Hotel Abuzz with New Business Center from TTI Technologies; Manhattan landmark hotel adds multiple self-service computer workstations plus Fax/Copier/Scanner/Printer and Boarding Pass Printing Service for guests / February 2009|
|roomMaster 2000 PMS from InnQuest Now Interfaces to TTI's Scan2PMS System; Partnership can potentially provide 4,000 properties with better guest identification at check-in / February 2009|
|Millennium Knickerbocker Enters New Year with New Business Center, Services from TTI Technologies International; Chicago landmark hotel adds self-service computer workstations/kiosks, Fax/Copier/Scanner/Printer and Boarding Pass Printing Service for guests / January 2009|
|TTI Targets Top Talent During Tough Times; Bridget Oliva-Werba joins growing business as VP Sales and Marketing / January 2009|
|Affinia Manhattan Boosts Guest Satisfaction, Revenues with Fax/Copier/Scanner from TTI ; Provider of self-service business center technologies to showcase its solutions at IH/M&R Show Nov. 8-11 in New York, Booths 3053 / November 2008|
|TTI WebScan System Interfaces to MyHMS PMS from InnPoints Worldwide; TTI Technologies International imports text and images from passports and driver's licenses directly to the MyHMS property-management system from InnPoints / October 2008|
|Juliet Hodge Joins TTI to Streamline Customer Relations, Quality Control; As Hotel Relations Manager, Hodge to serve as liaison between TTI and hotels to streamline communications and assess need for new guest-service technologies / August 2008|
|TTI Technologies' Luggage Tag/Phone Card Kiosks Helping Jazz Hostels in New York; TTI Technologies International develops proprietary solution for six properties to better serve international travelers/guests at check out and increase revenues / June 2008|
|ID/Passport Scanners from TTI Tackles Charge-back, Identity Fraud Issues and More; TTI Technologies International offers the only system that imports text and images from passports and driver's licenses directly to a hotel's Windows-based property-management system in less than 10 seconds / May 2008|
|TTI's 'ConciergeOnDemand™' Services Now Showing at 100th Hotel; New self-service entertainment ticketing system to be showcased in Booth #244 at the 2008 Asian American Hotel Owners Assn. Annual Convention March 26-29, 2008 / February 2008|
|Telecharge.com to Provide Ticketing for TTI's 'ConciergeonDemand' Lobby Kiosk; New guest service and revenue tool to be showcased at the IH/M&R Show in New York, November 11-13 at the Jacob K. Javits Convention Center in Booth No. 3053 / November 2007|
|TTI Brings 'Concierge on Demand' Services to Hotels as Guest-Service, Revenue Tool; Portland Square Hotel in NYC is first to use the self-service entertainment ticketing system; Ideal for independent hotels with fewer than 200 guestrooms/ September 2007|
|TTI Taps Talents of Oumou Bah to Drive Customer Relations, Quality Control; As Hotel Relations Manager, Bah to serve as liaison between TTI and hotels to streamline communications and assess need for new guest-service technologies / August 2007|
|TTI Teams with Sorbis to Provide One-Stop-Shop for Wireless Networking and Business Center Services / February 2007|
Home | Welcome|
News | Classifieds|
Viewpoint Forum | Ideas&Trends
Please contact Hotel.Onlinewith your comments and suggestions.