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TTI Centralizes Business Center, Concierge Services by Opening Internet Cafe

Hotels that can’t afford Concierge or Business Center services can now send guests to a
convenient Upper Westside/Manhattan locale; Hotels receive commissions for referrals


 

New York — September 9, 2009 — TTI Technologies International, here, is taking the financial burden of providing Business Center and Concierge services to travelers away from hoteliers with the opening of its first Internet Cafe. Located at 2661A Broadway, between 101st and 102nd Streets in Manhattan’s Upper West Side, the Internet Cafe is ideal for anyone needing online access or looking for theatre tickets, car services, dinner reservations and more. Hotels referring guests to the Internet Cafe will receive transaction-based commissions. 

TTI (www.ttitel.com) provides self-service solutions to hotels, resorts, and hostels that are easy to operate, require minimal staff interaction, and include design, installation and on-going 24/7/365 management and support. Solutions include: Driver’s License, Passport and ID Scanners; Self-Service Business Centers; Boarding Pass Printing Stations; Self-Service Concierge and more.

“No matter how attractive our Business Center model is for hotels – including installing all equipment at no upfront cost – many simply don’t have the physical space onsite to incorporate a Business Center, or the financial ability to employ a full-time Concierge,” said Steve Blidner, TTI President. “There was no existing cybercafe within blocks of the properties, so we built one to make our in-demand services available to anyone who needs them. It has become a win-win for everyone. So far, it has been extremely successful, with traffic building daily.”

The Internet Cafe is open from 8:30 a.m. to 10:00 p.m. daily.

Robert Beda, Vice President of New York City Hotels/Hostels, said he is particularly excited about the new Internet Cafe because it offers exactly the type of services his guests are looking for.

“We provide affordable accommodations for those ages 18 through 35 who are traveling for recreation while on a budget, and who are looking to meet like-minded travelers to share their travel experiences,” Beda said. “Offering ticketing, transportation and concierge-type services at our properties simply is not in the budget, but they are services that our guests find extremely valuable, especially if they are unfamiliar with the city or when preparing for their next travel destination. By opening the local Internet Cafe, TTI is providing a very valuable service to our guests. It’s great!”

Isabelle Cruz, Assistant General Manager of Hostelling International agreed, saying: “The types of people that visit our Hostels are mobile by nature, so sending them to the Internet Cafe down the road to check on tours, get tickets and maps, use the Web cam to check in with family back home or just email photos from their travels is not an inconvenience. In fact, they welcome it. The nature of an Internet Cafe fits in well with the hostel environment. Our hostels are fun, lively meeting places, full of like-minded people. The same can be said of the TTI Internet Cafe. We would like to thank them for making this investment in our community.” 

With a Dunkin Donuts shop directly next door, located at 2661 Broadway, Internet Cafe patrons receive discounts on coffee and the food products they purchase. With a globally recognized coffee and donut shop directly next door, TTI is able to keep its service costs much lower than many other Manhattan-based locations. 

“So far we are very pleased with the welcome we have received from the community and visitors to New York,” TTI’s Blidner said. “This is an exciting new venture for us because we have stepped out of the box so to speak by offering more than just the standard hotel services. And, because the Internet Cafe features a full-time attendant, it has become a ‘Concierge Cafe’ of sorts. Our partnerships with companies such as CitySights, Grayline, Carmel Car Service, as well as Telecharge.com that provides Broadway and Off Broadway theater tickets are also blossoming. I think we’ve found a new service market for TTI – and based on the trials with this Broadway property, New Yorkers may soon see a few more TTI centers opening in the near future.”

For more information on the TTI Internet Cafe, visit www.ttitel.com or call 888-692-4262.

About TTI Technologies International
TTI has been delivering innovative solutions since 1991 serving hotels, resorts, hostels, airports and retailers.  TTI’s technology includes ID Scanners, Self-Service Business Centers and Concierge Kiosks, Luggage Storage Solutions, ATM's, Signature Capture Devices, and more. With an international headquarters in New York and satellite offices in Phoenix, San Francisco, Boston, Ft. Lauderdale and Mumbai, TTI is well equipped to anticipate and deliver exceptional service.  For more information, visit www.ttitel.com.

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Contact:

Barb Worcester
 President/Principal
 PRPRO
Tel: (440) 930-5770
barbw@prproconsulting.com

Bridget Werba
VP Sales and Marketing
TTI Technologies International
Tel: 480-515-5777
bridget@ttitel.com

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Also See: TTI Offers 'At Home' Experience with Entire Windows-System on Business Center PCs; Users quickly recognize the desktop for browsing convenience; Virtual multi-lingual keyboard solves language issues; All TTI customers to be upgraded to new desktop within six months at NO CHARGE; Mac applications soon to follow / August 2009
TTI Technologies Int'l is Looking Good! New Web site is icing on top of the guest-services company's rebranding; Corporate growth, new marketing directive has industry clicking to learn more / May 2009
TTI Expands Global Reach by Partnering with CMS to Resell Scanners in India / April 2009
TTI Technologies Promotes Neil Blidner to Vice President of Operations; Aggressive customer service and streamlined efficiency is planned as New York-based guest-services technology firm continues to grow / March 2009
New York's Beekman Tower Hotel Abuzz with New Business Center from TTI Technologies; Manhattan landmark hotel adds multiple self-service computer workstations plus Fax/Copier/Scanner/Printer and Boarding Pass Printing Service for guests / February 2009
roomMaster 2000 PMS from InnQuest Now Interfaces to TTI's Scan2PMS System; Partnership can potentially provide 4,000 properties with better guest identification at check-in / February 2009
Millennium Knickerbocker Enters New Year with New Business Center, Services from TTI Technologies International; Chicago landmark hotel adds self-service computer workstations/kiosks, Fax/Copier/Scanner/Printer and Boarding Pass Printing Service for guests / January 2009
TTI Targets Top Talent During Tough Times; Bridget Oliva-Werba joins growing business as VP Sales and Marketing / January 2009
Affinia Manhattan Boosts Guest Satisfaction, Revenues with Fax/Copier/Scanner from TTI ; Provider of self-service business center technologies to showcase its solutions at IH/M&R Show Nov. 8-11 in New York, Booths 3053 / November 2008
TTI WebScan System Interfaces to MyHMS PMS from InnPoints Worldwide; TTI Technologies International imports text and images from passports and driver's licenses directly to the MyHMS property-management system from InnPoints / October 2008
Juliet Hodge Joins TTI to Streamline Customer Relations, Quality Control; As Hotel Relations Manager, Hodge to serve as liaison between TTI and hotels to streamline communications and assess need for new guest-service technologies / August 2008
TTI Technologies' Luggage Tag/Phone Card Kiosks Helping Jazz Hostels in New York; TTI Technologies International develops proprietary solution for six properties to better serve international travelers/guests at check out and increase revenues / June 2008
ID/Passport Scanners from TTI Tackles Charge-back, Identity Fraud Issues and More; TTI Technologies International offers the only system that imports text and images from passports and driver's licenses directly to a hotel's Windows-based property-management system in less than 10 seconds / May 2008
TTI's 'ConciergeOnDemand™' Services Now Showing at 100th Hotel; New self-service entertainment ticketing system to be showcased in Booth #244 at the 2008 Asian American Hotel Owners Assn. Annual Convention March 26-29, 2008 / February 2008
Telecharge.com to Provide Ticketing for TTI's 'ConciergeonDemand' Lobby Kiosk; New guest service and revenue tool to be showcased at the IH/M&R Show in New York, November 11-13 at the Jacob K. Javits Convention Center in Booth No. 3053 / November 2007
TTI Brings 'Concierge on Demand' Services to Hotels as Guest-Service, Revenue Tool; Portland Square Hotel in NYC is first to use the self-service entertainment ticketing system; Ideal for independent hotels with fewer than 200 guestrooms/ September 2007
TTI Taps Talents of Oumou Bah to Drive Customer Relations, Quality Control; As Hotel Relations Manager, Bah to serve as liaison between TTI and hotels to streamline communications and assess need for new guest-service technologies / August 2007
TTI Teams with Sorbis to Provide One-Stop-Shop for Wireless Networking and Business Center Services / February 2007
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