News for the Hospitality Executive
TTI Technologies International imports text
and images from passports and driver’s licenses
directly to the MyHMS property-management system from InnPoints
in New York, Booths 3053 and 3180
New York—October 2, 2008—TTI Technologies International announces that its WebScan solution is now integrated with the MyHMS web-based property-management system from Albuquerque, N.M.-based InnPoints Worldwide. As the PMS of choice for America’s Best Inns & Suites, Country Hearth Inns & Suites, and Budgetel Hotels, the interface to the TTI WebScan system will enable front-desk staff to capture guest information from their driver license or passport at check-in and immediately download it into their MyHMS. This service facilitates the instant capture of a guest’s photo, name, address, date of birth and nationality, while providing proof that the guest actually stayed at the hotel.
InnPoints Worldwide is a diversified reservation marketing organization and proven leader in electronic distribution and channel marketing. MyHMS operates in an ASP environment to allow hotel owners to manage their properties from anywhere with an Internet connection. MyHMS features intuitive reporting, multiple interfaces, unlimited guest data storage and access, complex rate and yield management tools, and next generation seamless GDS/ADS distribution through InnPoints’ fully integrated central-reservation system.
“Recently there has been an increase in demand from among our customers to add an ID-scanning solution,” said John Ruiz, InnPoints MyHMS Senior Support Manager. “Because the system provides detailed and legal information on a guest, it allows the hotel staff to get better acquainted with who is staying in their hotel while providing an added level of security. We knew instantly when we found TTI that it was the partner for InnPoints.”
Benefits for Document Scanning Abound
There are many reasons why hoteliers are embracing document scanning at check in. First, an automated solution such as TTI’s WebScan System reduces check-in time for guests and it eliminates the need for staff to make photocopies of guests’ drivers’ license, passport or other form of ID while simultaneously reducing paper and printer ink inventory and costs.
“Guest data is downloaded instantly into MyHMS allowing the guest ID to be kept on file for instant or future verification,” Ruiz said. “That data can then be shared easily between hotels within a chain or management company environment and the data fields can be customized per each hotel. It’s a simple and affordable solution that we believe will become a routine part of the guest reservation and check-in process in the very near future.”
Steve Blidner, TTI President, said he believes the benefits are limitless to using an ID scanner to capture guest-identification information.
“This tool removes the risk of human error in the data entry process while simultaneously perfecting list solicitation,” Blidner said. “How often have typos cost a hotel the inability to market to customers for future stays or, more importantly, given a guest a good excuse to file a charge-back claim with their credit-card company in order to avoid charges? The automatic data capture, coupled with our digital signatures application, provides an unprecedented level of protection for owners and operators.”
“We are thrilled to announce our new relationship with InnPoints,” he added. “The Old Santa Fe (New Mexico) Inn is first to go live with the interface, and we believe many more InnPoints customers will soon follow its lead. This partnership will quickly demonstrate that document scanning is an affordable way to give better service and heightened security to guests.”
TTI WebScan works as an object in Internet Explorer making the installation and maintenance simple. WebScan is able to read Passports and driver licenses from around the world a great addition to international chains.
TTI’s WebScan System will be showcased at the International Hotel/Motel & Restaurant Show in New York November 8-11 at the Jacob K. Javits Convention Center at TTI Booth No. 3053 and also in InnPoints Worldwide Booth No. 3180. For more information or to pre-schedule an appointment with one of these companies in New York, call (888) 692-4262 x201 or e-mail firstname.lastname@example.org.
About InnPoints Worldwide
|Also See:||Juliet Hodge Joins TTI to Streamline Customer Relations, Quality Control; As Hotel Relations Manager, Hodge to serve as liaison between TTI and hotels to streamline communications and assess need for new guest-service technologies / August 2008|
|TTI Technologies' Luggage Tag/Phone Card Kiosks Helping Jazz Hostels in New York; TTI Technologies International develops proprietary solution for six properties to better serve international travelers/guests at check out and increase revenues / June 2008|
|ID/Passport Scanners from TTI Tackles Charge-back, Identity Fraud Issues and More; TTI Technologies International offers the only system that imports text and images from passports and driver's licenses directly to a hotel's Windows-based property-management system in less than 10 seconds / May 2008|
|TTI's 'ConciergeOnDemand™' Services Now Showing at 100th Hotel; New self-service entertainment ticketing system to be showcased in Booth #244 at the 2008 Asian American Hotel Owners Assn. Annual Convention March 26-29, 2008 / February 2008|
|Telecharge.com to Provide Ticketing for TTI's 'ConciergeonDemand' Lobby Kiosk; New guest service and revenue tool to be showcased at the IH/M&R Show in New York, November 11-13 at the Jacob K. Javits Convention Center in Booth No. 3053 / November 2007|
|TTI Brings 'Concierge on Demand' Services to Hotels as Guest-Service, Revenue Tool; Portland Square Hotel in NYC is first to use the self-service entertainment ticketing system; Ideal for independent hotels with fewer than 200 guestrooms/ September 2007|
|TTI Taps Talents of Oumou Bah to Drive Customer Relations, Quality Control; As Hotel Relations Manager, Bah to serve as liaison between TTI and hotels to streamline communications and assess need for new guest-service technologies / August 2007|
|TTI Teams with Sorbis to Provide One-Stop-Shop for Wireless Networking and Business Center Services / February 2007|
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