Are Upselling and Ancillary Services the Future of Hospitality?
Oracle Hospitality | November 2, 2022
By Laura Calin There is much debate in the hospitality industry about the future of ancillary services and upselling. Some will argue that the ancillary revolution is not forthcoming, but the data begs to differ. A recent Oracle study found that 81% of hoteliers surveyed expect a big service model shift between now and 2025, and 49% strongly agreed that special amenities and upgrades are critical to their revenue strategy. Moreover, customers seem game for this a la carte pricing. Over half of consumers, 54%, said they are willing to pay more to choose their view; 38% to choose their room; and 32% to choose their room floor; etc. Loo...
Hotel Technology Investments Now Stronger Than Ever
Duetto | June 28, 2022
Software as a Service provider Duetto sees year-on-year record growth of 84% in rooms added as hotels embrace technology adoption and innovation to best prepare for the future San Francisco, June 28, 2022 - Duetto, the hospitality industry’s leading software as a service provider of revenue strategy solutions, has seen a rapid increase in hotels adopting its cloud-based technology solutions. Today, the company announced a record-breaking 83.8% increase in rooms signed in the calendar year 2021 versus the calendar year 2020. The record growth continues, with recent signings from all four geographic regions Duetto operates in, including...
Amadeus Expands Partnership with Aimbridge Hospitality with Exclusive Business Intelligence Endorsement
Amadeus | June 22, 2022
Leading, global hospitality company will use Amadeus’ full suite of industry-leading business intelligence to gain a consolidated view of global portfolio performance and enhance forecast projections based on forward-looking market insights. Today’s fluctuating markets and traveler behaviors dictate a hotelier’s need for real-time data to adapt to trends and identify every available revenue opportunity. With data spread across systems, hoteliers can sometimes experience information overload and challenges in extracting actionable insights. Aimbridge Hospitality, a leading global hospitality company managing a portfolio of over 1,5...
Duetto Delivers New Rate Management Experience
Duetto | May 25, 2022
The software as a service provider of revenue strategy solutions rolls out several innovations to its award-winning GameChanger revenue optimization application. San Francisco, May 25, 2022 - Duetto, hospitality’s leading software as a service provider of revenue strategy solutions, announced today a series of new features for GameChanger, its award-winning revenue optimization application. The New Rate Management Experience (NRMX) features are designed to enable revenue teams to work more strategically, consolidating all rate publishing pages into one single, unified view. “We’re excited to unveil new features to improve the...
InTown Suites Turns to SHR for Cross-Product Automation
Sceptre Hospitality Resources (SHR) | May 5, 2022
Facing challenges sharing data and actions across systems, InTown has implemented SHR’s Bridge platform to automate traditionally manual processes. HOUSTON – May 4, 2022 – InTown Suites, a leader in extended-stay hotels with nearly 200 properties in 22 states, has expanded its partnership with Sceptre Hospitality Resources (SHR), which offers a suite of solutions to help hoteliers improve the guest experience and drive revenue at each touchpoint along the guest journey. InTown, already a user of SHR’s Windsurfer CRS, is now leveraging SHR’s Bridge platform for increased functionality to automate several previously manual proces...
Knowland Helps Kimpton Hotels to Maximize Group Revenue
KNOWLAND | March 30, 2022
Leading data provider delivers actionable insights and market analytics to bolster meetings and events revenue growth for top boutique hotel company ARLINGTON, VA — March 30, 2022 — Today Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, announced Kimpton Hotels & Restaurants has renewed its long-standing relationship with Knowland. The boutique hospitality company’s executive team relies upon Knowland’s market analytics to gain insights into group business trends and help it better manage and grow its portfolio. The Knowland platform helps individual properties bet...
MOB HOTEL Selects IDeaS for Pricing, Forecasting and Reporting Across Its Growing Portfolio
IDeaS | February 2, 2022
Paris-based hotel group set to drive greater operational efficiency and more competitive rates with IDeaS Pricing System LONDON — February 2, 2022 — IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, announced today that MOB HOTEL will implement IDeaS Pricing System across its growing portfolio of eco-friendly, socially-minded properties in France and the United States. As MOB HOTEL expands, its manual, spreadsheet-based pricing process could no longer be sustained. The hotel’s revenue team selected IDeaS to achieve: • Scalable automation – IDeaS Pricing System automatica...
Make Supercommuters Work for Your Hotel
Larry and Adam Mogelonsky | September 22, 2021
By Larry and Adam Mogelonsky The back-to-work siren call typifying September hasn’t had the universal impact as prognosticated during the summer because of, among other causes, safety concerns from the Delta Variant and because working remotely (from home) is just too good a perk to pass up for many. This in turn has opened up a new niche of travelers for select hotels to seize upon. Enter the ‘supercommuter’, the suburban or exurban digital professional who journeys well over an hour (possibly over two hours) to reach a given business destination, often in an urban center, for work, but only at an infrequent rate of once per week...
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