property management system
STAY Builds for Growth With Infor
Infor | March 3, 2021
LONDON – March 3, 2021 – Infor today announced that luxury serviced apartments provider STAY has deployed Infor HMS property management system for its 169 apartment properties in Camden, London. The application will help deliver customer service excellence and provide a platform for new processes including flexible, contactless check-in. Learn more about Infor HMS here: https://www.infor.com/en-gb/products/hms Following a thorough review of the market, Infor was chosen based on specific invoicing capabilities for the extended stay sector, deep domain expertise within the hospitality industry (including references with Fraser Suites...
Luxury Resort Operator Ocean Hotels Group in Barbados Switches to Cloud-Based Maestro PMS Mid Pandemic
Maestro | March 2, 2021
In-demand contactless and mobile tools, exceptional online training, and 24/7/365 support are giving the versatile property-management-system provider glowing reviews Markham, Ontario, March 2, 2021 — Exceptional Service is at the heart of operations for Ocean Hotels Group in Barbados, but that is not what the family-owned company of three mixed-use, four and five star luxury resorts felt they were receiving from its previous property-management system provider. At the heart of the pandemic, and with two hotels recently reopening and a third hotel and residences undergoing an extensive renovation, the ownership group pulled the plug on i...
Maestro Asks: Is Your Current PMS Helping or Hindering Your Reopening Plans?
Maestro | February 16, 2021
Leading property-management system provider is offering a PMS Evaluation Checklist to independent hoteliers needing a system makeover; Technology experts say today’s PMSs must support a comprehensive property experience including the contactless demands of tomorrow’s returning travelers Markham, Ontario, February 16, 2021 — 2021 is a year of disruption. Not only has the hotel business come to a screeching halt in many markets, but travelers are modifying their list of must-haves if operators want them to return, and touchless experiences — such as contactless payments, mobile check-in/out, mobile reservations, mobile keys, and hot...
Twin Peaks Lodging Growing and Set to Thrive Through the Pandemic With Maestro PMS
Maestro | February 2, 2021
Independent full-service spa hotel in Ouray, Colorado, leverages the full Maestro solution to provide contactless kiosk check in, mobile housekeeping, digital reg card, and mobile spa scheduler keeping guests and staff safe while positioning for expansion Markham, Ontario — February 2, 2021 — Thankfully, the lingering pandemic of 2020 has not devastated every hotel in every market. Twin Peaks Lodge and Hot Springs, located in the tourist town of Ouray, Colorado, is weathering the health and economic crisis quite well due in part to its vast array of outdoor activities and its migration to Maestro PMS. Nearly doubling its accommodations...
Hotel Henry Urban Resort Conference Center Salutes Maestro PMS Ease of Use, Service and Support
Maestro | January 6, 2021
Sister property, Mansion on Delaware Avenue, also relies on the company’s cloud hosted browser-based property management system and its exceptional 24/7 Diamond Plus service Markham, Ontario, January 6, 2021 — In a post pandemic world, only the most service-oriented businesses will survive. Putting customers first, nurturing empathy, being proactive, prioritizing communications, boosting training, and practicing patience must be the fundamental ingredients of a customer service culture in the new normal. It is those components that Umit Uyghur, director of rooms and regional director of revenue and optimization at the Hotel Henry Urban R...
Win-River Resort & Casino Selects Agilysys Solutions to Streamline Guest Self-Service and Improve the Guest Journey
Agilysys | January 5, 2021
Customer Expands Agilysys Partnership With rGuest Express And IG OnDemand Cloud-Native SaaS Contactless Mobile Products ALPHARETTA, GA. — January 5, 2021 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Win-River Resort & Casino has expanded its existing Agilysys relationship with the addition of Agilysys’ modern cloud-native SaaS mobile solutions, rGuest Express for mobile check-in/out and IG OnDemand for contactless food and beverage ordering and payment, as well as IG KDS for kitchen order management. A longtime user of Agilys...
Mass Rollout Bringing 900 Hotels Onto Maestro PMS Browser Version 5.5 in 2020 at No Cost to Clients
Maestro | November 17, 2020
Maestro shows its 43+ year service commitment by implementing portfolio-wide PMS upgrade to better prepare independent operators for the ‘new normal’ Markham, Ontario, November 17, 2020 — Maestro, hospitality’s most trusted provider of property- management systems for independent and luxury resorts, conference centers, vacation rentals, and multi-property groups, is nearing completion of a portfolio-wide version upgrade of its latest Browser and Windows Versions. The provider offers complete flexibility to deploy it’s feature identical Browser PMS Suite of solutions either cloud-hosted, self-hosted, in your own private cloud or o...
Arkansas State Parks Relies on Maestro Web Browser PMS at 29 Lodging Destinations
Maestro | November 10, 2020
Operator of grand lodges, cozy cabins, and campsites discovers the grass isn’t always greener when switching tech providers; Maestro is proving to be its No. 1 PMS choice MARKHAM, ONTARIO, NOVEMBER 10, 2020 — For 14 years the Arkansas State Parks system relied on Maestro to provide a self-hosted, Windows and Web-based property-management system to centrally support its 1,700 campsites and 450 lodges and cabins across 29 locations, most of which had restaurants and sales-and-catering venues. In addition to Maestro’s ResWave Integrated Booking Engine, the government-run entity was successfully leveraging Maestro’s Front Office, Sales...
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