property management system
Tourism and Hospitality Instructor Joins RoomKeyPMS’ Implementation Team
RoomKeyPMS | February 20, 2020
February 20, 2020 – Vancouver, BC – Rubika Narula has recently joined RoomKeyPMS as a new Trainer and Implementation Specialist. Originally from Ottawa, Ontario, Rubika spent most of her early years living in different countries and experiencing different cultures. After having lived in Uganda, Sweden, Ethiopia, and India, she made the move to Vancouver in 2007, and ventured into the Tourism and Hospitality industry. With experience ranging from smaller properties like the Howard Johnson to top-notch luxury at the Shangri-La Hotel, she held various progressive roles, worked in almost every department, and quickly became a seasoned pro...
Skift Research Reports How Vendors Like RoomKeyPMS Are “Shaking Up” the PMS Space
RoomKeyPMS | January 28, 2020
January 28, 2020 – Vancouver, BC – Skift Research has recently published a new report about the PMS landscape, and how cloud-computing vendors like RoomKeyPMS are “shaking up [the] stale corner of hotel tech, and it’s crazy exciting.” Along with the history of the PMS and technology provided by legacy PMS vendors, the report investigates how cloud computing, open APIs, marketplaces and middleware layers are changing and improving the traditional PMS space. Within the report, Skift Research ranks RoomKeyPMS as having an increased focus on integrations, thereby significantly contributing to the evolving industry and the future of ...
TPG Hotels & Resorts Selects Infor Hospitality to Standardize Processes
TPG Hotels & Resorts | January 6, 2020
Infor HMS to streamline business operations from the reservations desk to the back office NEW YORK– Jan. 6, 2020 – Infor, , a global leader in business cloud software specialized by industry, today announced that TPG Hotels & Resorts, a fully accredited operator and developer of many of the industry’s most respected hotel brands, has selected Infor to standardize property management systems and provide a single source of data across its independent hotel portfolio. With Infor, the organization will now have consistency across its property technology platform, making it easier to manage daily processes. TPG Hotels & Resorts wi...
30th Year of the Host Users Group Conference
Springer-Miller Systems | December 3, 2019
A Unique Conference Run by The Users, for The Users Stowe, Vermont – December 3rd, 2019 – This year, Springer-Miller Systems celebrated their 30th year anniversary of the Host Users Group Conference in Kohler, Wisconsin at The American Club, a five-star, five diamond hotel that has been part of the hospitality industry for over 50 years. The Host Users Group Conference (HUG) is a unique conference in the sense that it is run by the users, for the users. Each year, a different SMS|Host property hosts the conference, and the planning and execution is led by a group of voluntary board members, all users of Springer-Miller solutions. ...
RoomKeyPMS Hires Luxury Hotel Expert to Join Customer Support Team
RoomKeyPMS | November 13, 2019
November 13, 2019 – Vancouver, BC – RoomKeyPMS is excited to announce the hiring of another Customer Support team member, Katie Knight, who is an expert in luxury hotel brands. Recently relocated from Australia, Katie worked as a Reservations Agent and then Systems Coordinator at the luxury hotel brand Spicers Retreats, a RoomKeyPMS client. While in this role, Katie implemented and maintained all aspects of technology and rates, including PMS, OBE, Channel Manager, RMS, Livechat and OTA’s, and provided training and support to her team members. Prior to this in-depth role, Katie had even more relevant experience as a Training, Suppor...
Hoteliers: An API-First PMS Is Integral to Your Property’s Success – Here’s Why
Nicole Dehler, Vice President of Product Management StayNTouch, A Shiji Group Brand | October 31, 2019
By Nicki Dehler, VP of Product Management, StayNTouch, A Shiji Group Brand Choosing the right integrations for your property is not a black-or-white proposition. After all, different hotels have different business goals, markets and guest profiles. But choosing a deeper integration over a shallow one can make the difference between night and day for your property. An open, cloud-based infrastructure is quickly becoming an integral standard for businesses across industries, especially in the case of hospitality. Although hotels may have been historically slow to adopt new technology, forward-thinking brands are leveraging cutting-edge so...
RoomKeyPMS Continues Expanding Customer Support Team with Customer Service & Hospitality Industry Expert
RoomKeyPMS | September 24, 2019
September 24, 2019 – Vancouver, BC – RoomKeyPMS has continued expanding their customer support team with the hiring of another customer service and hospitality industry expert, Mike Watling. Mike comes to RoomKeyPMS with a range of experience in the customer service and hospitality industry. After spending 10 years in the banking sector primarily in customer service management and project-based roles, he moved into the hospitality industry 20 years ago. Working in roles ranging from food services through to executive management, and the leading of sales and service teams, Mike has worked in such properties as Painter's Lodge, April Poi...
Why Your Property Management System Should Do More Than Manage Your Property
Nicole Dehler | August 22, 2019
Managing a successful hotel is not easy 一 Hoteliers are tasked with enhancing the guest experience, empowering their staff, and increasing their property’s bottom line. As our industry continues to adopt next-generation, guest-centric platforms, hoteliers must frequently vet emerging technology to ensure that it meets their property’s evolving needs. While there are many systems that play a critical role in the strategic optimization of a hotel’s operational structure, the PMS represents the technological heartbeat of any property. Beyond the necessary capture of reservations and financials, the PMS acts as a centralized hub of vital ...
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