operations
UrVenue Announces Integration With Book4Time
UrVenue | November 14, 2023
Spa experiences now available within UrVenue’s Itinerary Builder further unifying the guest booking journey LAS VEGAS, NOVEMBER 14, 2023 — UrVenue, pioneer of the hospitality industry’s first Property Experience Management System (PXMS) and a Skift IDEA Awards 2023 finalist, has teamed up with Book4Time, a cloud-based spa, wellness, and leisure-activity management software company, to incorporate spa experiences into UrVenue’s UV Enterprise platform. Now hotel and resort guests can seamlessly book and manage spa treatments alongside other property experiences in a singular itinerary, unifying the booking process in the pre-arrival ...
Mews Adds Expedia Group to Its Collection of Direct OTA Integrations
MEWS | November 1, 2023
The free integration provides real-time inventory and price updates between Expedia Group and Mews Operations. [NEW YORK, NY – 1 November 2023] Mews, the industry-leading hospitality cloud, has released a bespoke integration to Expedia Group that allows properties to connect the leading Online Travel Agencies (OTA) directly to Mews PMS. The direct connection automatically updates prices, restrictions and availability in Expedia Group whenever changes are made in Mews Operations. This real-time link reduces the risk of overbookings, decreases sales discrepancies and can reduce the cost of ownership of a hotel’s tech stack. This follows ...
UrVenue Adds Director of Partnerships Position With the Hiring of Nicole Navitsky
UrVenue | October 31, 2023
New hire tasked with optimizing partner strategies and improving the service offering of hospitality’s first Property Experience Management System (PXMS) LAS VEGAS, Nev., October 31, 2023 — To support its rapid growth and streamline integrations among the vendor community, UrVenue has hired Nicole Navitsky as Director of Partnerships. In this newly created position, Navitsky is responsible for driving sustainable growth and ensuring that UrVenue – pioneer of the hospitality industry’s first official Property Experience Management System (PXMS) – delivers an exceptional product for its hotel customers and technology partners. ...
From Data to Dollars: How Visionary Hoteliers Are Upping Their Game With Data-Driven Insights
Aaron Shepherd | October 24, 2023
By Aaron Shepherd In the hospitality landscape, just like every other industry, the goal remains profitability. But the hospitality world faces intense competition, especially with the advent of digital platforms and alternative accommodations. For hoteliers, the challenge isn't just about offering a room – it's about creating memorable experiences, optimizing operations, and ensuring guests come back. All these elements converge on one key aspect: leveraging data for a competitive advantage. Data remains central, whether it’s enhancing the guest experience, streamlining operations, or tailoring offers. The prospects are enormous fo...
Juniper Preserve Resort Selects INTELITY Platform to Enhance Digital Guest Experience
INTELITY | October 24, 2023
The Central Oregon-based, wellness-focused property will elevate guests’ relaxation and streamline operations with a branded mobile app powered by the INTELITY platform and INTELITY’s GEMS staff-facing tools Los Angeles, CA (October 24, 2023) - INTELITY®, provider of hospitality’s leading guest experience and staff management platform, has announced today a deal with Juniper Preserve Resort in Bend, Oregon. Located on the acclaimed Juniper Preserve Resort wellness community, the Juniper Lodge will take guest pampering and personalization one step further with the roll out of select INTELITY digital offerings, including a branded mob...
Shiji’s Enterprise Platform Powers Peninsula Hotels Into the Future of Luxury Hospitality
Shiji | October 10, 2023
Multiple Peninsula Hotels have implemented the Shiji Enterprise Platform to improve operational efficiency and significantly enhance the guest experience. BERLIN, Germany, October 10, 2023 – Shiji, the global hospitality technology innovator, announced the comprehensive and rapid implementation of its next-generation PMS, sitting upon the Shiji Enterprise Platform, across multiple Peninsula Hotels. This significant transition marks a new chapter in a longstanding, 25-year partnership between Shiji and The Hongkong and Shanghai Hotels (HSH), reaffirming their mutual commitment to technological innovation and exceptional service. The l...
Mews Acquires Nomi to Accelerate AI Guest Experiences and Personalization
Mews | October 4, 2023
[4th October, Nashville, Tenn.] — Mews, the industry-leading hospitality cloud, has today announced its acquisition of Nomi, a Nashville-based hospitality startup, as it continues focusing on its mission to enable remarkable guest experiences. Nomi will be included within Mews Guest Journey, empowering hoteliers to provide a hyper-personalized experience for guests. Founded in 2021, the Nomi team has developed a local tour guide for travelers, using predictive analytics and AI to respond to recommendation requests while considering the personality type of each user, unique preferences, interests and needs. For hotels, Nomi delivers real-ti...
PwC Report: Hospitality Tech Investment Pays Off
PWC HOSPITALITY DIRECTIONS | August 23, 2023
The hotel business ecosystem is exceptionally complex: Brands, owners and operators all strive to maintain profitability in an inherently low-margin, highly competitive sector. The goal? To satisfy investors while also meeting — ideally, exceeding — guest expectations. Hotels also need to attract and maintain skilled talent in the constrained late-pandemic labor market. Facing rising wages and a diminished worker pool, more than 70% of hotel executives are turning to technology tools to automate a portion of their operations and boost employee efficiency.1 PwC experience corroborates the benefits of technology investments. One bran...
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