operations
Lodging Interactive Launches Micro-Wedding Lead Generation Service With Guaranteed Leads
Lodging Interactive and Commingle:Engage | September 22, 2020
PARSIPPANY, NJ – September 22, 2020 - Lodging Interactive, a full-service digital marketing, social media engagement, and reputation management agency exclusively serving the hospitality industry, today announced the roll out of its micro-wedding lead generation service for hotels. The service has been developed to target the fast-growing small wedding market which can provide immediate revenue for properties during the global pandemic crisis. “Micro-weddings are typically less than 20 guests and have a shorter and much more simplistic timeline. Most have a quick ceremony and a casual and relaxed reception,” said DJ Vallauri, Lodging...
Four Seasons Hotels and Resorts to Manage Historic San Domenico Palace in Taormina, Italy
Gruppo Statuto | September 16, 2020
Four Seasons Hotels and Resorts, the world’s leading luxury hospitality company, together with Gruppo Statuto, one of the leading hotel development companies, is happy to announce that the celebrated San Domenico Palace in Taormina is under an extensive renovation program and will be unveiled as San Domenico Palace, Taormina, A Four Seasons Hotel. San Domenico Palace is ideally placed on the hilltop town of Taormina on the eastern shores of Sicily, overlooking the Bay of Taormina and the Ionian Sea. The Hotel features multiple terraces with clear views of the surrounding waters, as well as Mount Etna, a UNESCO World Heritage Site, a beac...
The Lodge at Tiburon Partners With Hotel Internet Services to Upgrade Its Guest Wi-Fi With High Speed Network Capabilities
Hotel Internet Services, Inc. | September 15, 2020
Upscale hotel prioritizes need to upgrade internet service using HIS industry expertise to ensure full guest satisfaction. SAN FRANCISCO, Ca. — September 15, 2020 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful upgrade of guest Wi-Fi services at The Lodge at Tiburon. Known as the perfect launching point for all Northern California adventures, The Lodge at Tiburon wanted to revamp its internet capabilities by providing a strong, continuous and fast Wi-Fi signal throughout all areas of the property. Since partnering with HIS, the lodg...
IDeaS and Cenium Partnership Delivers Modern Technology Platform for Total Hotel Revenue Optimization
IDeaS | September 15, 2020
IDeaS and Cenium’s two-way data integration enables hoteliers to eliminate manual processes and increase operational effectiveness MINNEAPOLIS—Sept. 15, 2020—IDeaS and Cenium announced today a product integration that enables guest data from Cenium's property management system (PMS) to automatically flow into IDeaS revenue management solutions. This partnership allows hotels and resorts to optimize revenue, gain control of the entire guest journey and make staff processes more efficient. Cenium seamlessly integrates with IDeaS to provide a real-time transfer of reservations and group transactional data by room type. IDeaS will aut...
Hotel Operations Have Changed, But the Importance of Communication Has Not
Andrada Paraschiv | September 1, 2020
Conversations become digitalized and streamlined as hotel operators continue to find new ways to communicate with employees while working around COVID-19 By Andrada Paraschiv There is a radical change in the way the hospitality industry is operating compared to the last decade. From shifting guests away from the front desk and favoring mobile check-in to new sanitization regulations that call for constant vigilance, it can be a lot for any organization to process and maintain consistency ― particularly right now as guidelines and state regulations are subject to abrupt changes. The need for communications is increasing tenfold between...
ALICE Creates Free Digital Hotel Operations Checklists for Hoteliers
ALICE | September 1, 2020
New York, NY - ALICE, the hospitality industry’s leading hotel management and operations platform, has just published the Ultimate COVID-19 Hotel Operations Digital Checklist for hoteliers. With more than 15 checklists available, hoteliers can download and start using them immediately. The checklists are fully customizable; hoteliers can add, delete, or edit specific tasks, as well whole checklists. The comprehensive document includes checklists specific to the Housekeeping Department, Maintenance Department, and Guest Services Teams. With many hotels operating with a lean staff and an “all hands-on deck” attitude, the checklists ...
What Does a Restaurant Manager Do?
EHL | August 31, 2020
One job, many hats Restaurant Managers ensure restaurants run smoothly and efficiently. They seek to provide customers with pleasant dining experiences that live up to brand standards. Their efforts, which include effectively managing employees, are ultimately geared towards safeguarding the profitability of the restaurant. In effect, an RM embodies general management, administration, customer services, human resources, supply chain & procurement, health and safety, compliance, accounting & marketing – all rolled into one. This is particularly true for those working in smaller establishments, who are in frequent contact with bot...
Improving Hotel ROI – Thinking Out of Box From Design to Operations
Ajay Mehtani | August 31, 2020
By Ajay Mehtani As an industry there is a need to make hotels more viable. The pandemic has taught us to rethink in this direction and develop hotel assets that can drive higher ROI. It can only be done when we look at making changes from Design to Operations. Ideally, we should make changes to the industry status, compliance cost and interest cost, however, as these are policy matters, we cannot do much ourselves. Meanwhile, cost of construction, cost of operations i.e. the largest expenses related to utilities and manpower, are aspects that can be controlled by the hotel investors, brands and operating teams effectively. Below are a f...
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