Aaron Shepherd | November 29, 2022
Revealing insights from Forrester, Gartner, IDC, PWC on the challenges and opportunities ahead By Aaron Shepherd Tis’ the season – not just for holiday decor and annual family gatherings and celebrations – but for the business world’s other sacred tradition: expert predictions for the year to come. These predictions are, of course, not a perfect science. If the last three years taught us anything, it should be to expect the unexpected (or should I say, the ‘unprecedented’). Nonetheless, it’s best practice for businesses, especially those with a consumer-facing offering, such as hospitality providers and retailers, to not...
Lodgistics Appoints Industry Trailblazer Jessica Kramer as New CEO to Lead Next Phase of Growth and Innovation
Lodgistics | October 20, 2022
RALEIGH, North Carolina – October 20, 2022 – Lodgistics, the first cloud-based operations and collaboration platform built by hoteliers for hoteliers, has appointed veteran industry leader Jessica Kramer as CEO to lead its next era of innovation and growth. Today Lodgistics proudly serves hundreds of hotels, including properties in major markets branded under the Marriott, Hilton, Wyndham, IHG and Choice flags. Kramer will lead the expansion from hundreds of customers to thousands of hotels globally through expansion of the company’s people-focused operations platform. “I am thrilled to welcome Jessica as our new CEO. Her deep expe...
Leading Hotels of the World Selects ALICE by Actabl as an Exclusive Provider of Guest Services, Housekeeping and Service Delivery Solutions
ALICE by Actabl | August 16, 2022
Independent luxury hotel collection to leverage advanced capabilities of award-winning hotel operations and management platform to maximize guest satisfaction and operational efficiency Tampa, FL — August 16, 2022 — Actabl, the industry’s first and only integrated hotel operations, business intelligence and labor management solution, today announced that its ALICE by Actabl platform has been selected by The Leading Hotels of the World (LHW) as one of its exclusive vendors providing housekeeping, guest services, and service delivery technology solutions to the LHW portfolio worldwide. A prestigious global hospitality organization c...
Larry and Adam Mogelonsky | November 24, 2021
By Larry and Adam Mogelonsky Lean operations are the name of the game as we prepare for an interesting year ahead. While international travel has reopened and the vaccine has boosted confidence, news stories emerging over the winter months may cause a full recovery to sputter. Right now, there’s a COVID-19 surge in Europe with more lockdowns imminent, while the hotel industry continues to contend with the macro trends of labor and supply chain shortages. Putting all this together, we can’t definitely say that 2022 will see a full-fledged return to 2019 occupancy numbers. To keep a healthy operating margin and still uphold quality se...
ALICE | October 13, 2020
Technology integration to help increase safety for employees and guests New York, NY – Oct. 13th, 2020 -- ALICE, a leading hospitality operations and management platform, now integrates with the hands-free Vocera Badge and Vocera Smartbadge from Vocera Communications, Inc. (NYSE:VCRA), a leader in communication and workflow solutions. Interoperability between ALICE and these intelligent mobile devices enables hotels around the world to improve operational efficiency and increase safety for employees and guests. “Innovative technology is essential for hotels as they adapt to new standards of operating procedures and guest demands in ...
ALICE | June 4, 2020
NEW YORK, New York - ALICE, the hospitality industry's leading operations technology company, has launched an eBook titled “Post COVID-19 Hotel Operations: How Technology Helps Deliver Contactless Hospitality with a Lean Staff.” More than 2,500 hotels around the world have chosen ALICE to streamline operations and communication with a single platform. There are many clear and useful guidelines that have been written about post COVID-19 hotel operations, and while there seems to be a fair consensus on what to do, what’s missing for hotel managers is the “how.” That is why this eBook has been created. “Hoteliers need actionabl...
PurpleCloud Donates Free Covid Response (CR) Task Platform to Provide Hotels With Enhanced Cleaning and Safety Protocols
PurpleCloud | May 1, 2020
Atlanta, May 1, 2020 - PurpleCloud today announced the release of PurpleCloud CR (Covid Response), a streamlined free version of its hotel task optimization platform, designed to help hospitality organizations meet today’s enhanced cleaning and safety protocols. PurpleCloud Technologies CEO and Co-Founder Adria Levtchenko made the announcement. PurpleCloud CR is pre-loaded with expert materials to help hospitality teams jumpstart housekeeping programs, which will be especially useful as hotels ramp up occupancy or reopen in the future. The platform includes comprehensive training materials that operate on tablets, smartphones or computer...
How Technology Can Transform One of Your Hotel’s Most Expensive and Important Departments – Housekeeping
Nikhil Nath | August 22, 2019
By Nikhil Nath, CEO, Knowcross Imagine the following scenario. You’ve just arrived at a hotel you booked online after combing through countless reviews and hotel sites leading up to your business trip. The website boasted cutting-edge amenities and rooms adorned with modern furnishings, sprawling grounds, and an incredible on-property restaurant serving up delicious local cuisine. Following check-in, you bring your luggage up to your room only to discover it doesn’t have some of the amenities you confirmed in your booking. To make matters worse, you attempt to adjust the in-room thermostat only to realize it has clearly malfunctioned, ...
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