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nextguest

HSMAI ROC: NextGuest Partner Insights Workshops You Won’t Want to Miss

NextGuest Digital | June 17, 2019

Hospitality Sales and Marketing Association International will be hosting its annual Revenue Optimization Conference on June 18-19. The 2019 HSMAI ROC conference is part of The Hospitality Industry Technology Exposition and Conference, which is being held this year in Minneapolis. This event is designed for hotel marketing and revenue leaders to learn about fresh and innovative initiatives that will drive revenue for their hotel and stand out in the hospitality industry. The conference is the largest of its kind in the world. Fresh from its recent rebrand, NextGuest will be in attendance and speaking about the latest in hospitality. Former...

Introducing NextGuest at HITEC Minneapolis Booth 940

NextGuest | June 11, 2019

The leading hospitality technology and digital marketing company will be attending HITEC Minneapolis, June 17-20. NEW YORK (June 11, 2019) — NextGuest is preparing for HITEC Minneapolis, where it will be showcasing new products and services. The Hospitality Industry Technology Exposition and Conference is the largest and longest-running convention of its kind, highlighting industry leaders and the latest in hospitality technology. The event draws thousands of attendees and is held in a different city each year, with Minneapolis serving as the 2019 destination. NextGuest is utilizing HITEC to reintroduce itself, with the company having...

HEBS Digital Announces Rebrand to NextGuest Digital

NextGuest | June 4, 2019

The evolution of HEBS Digital to NextGuest Digital reflects the agency's place in the NextGuest ecosystem, a holistic solution for hoteliers that includes digital marketing, Customer Relationship Management (CRM), a technology innovations lab, and strategic consulting. NEW YORK (June 4, 2019) — HEBS Digital, the award-winning hospitality marketing firm that has pioneered book-direct strategies for hotels since 2001, announced that it is changing its name to NextGuest Digital, effective today. "The name change to NextGuest reflects our goal of helping hotels reach their 'next guest' by leveraging our next-generation innovations in ...

Good Leadership and Values Key to Staff Satisfaction, Study Finds

May 23, 2019

Tourism and hospitality firms that score highly for leadership and cultural values see higher staff satisfaction, according to a new study by the University of East Anglia (UEA). Researchers analysed almost 298,000 online review ratings by employees for 11,975 firms in the US to find the key elements of job satisfaction and employee turnover in high-contact services. The reviews were posted over a 10-year period on Glassdoor, one of the world's largest job and recruiting sites. The results, published in the journal Tourism Management, also show that career progression is a critical factor in staff turnover, with a unit increase in the ...

Announcing Felix Laboy as Executive Chairman of NextGuest

NextGuest | May 21, 2019

NEW YORK, NY (May 21, 2019) – NextGuest announces Felix Laboy as its new Executive Chairman with the overarching goals of continuing to drive innovation, developing new subsidiary divisions, and positioning NextGuest for future success. Laboy comes to NextGuest with a wealth of experience, having served over 30 years in a wide range of leadership positions across the hospitality, travel, and technology industries. He recently served as Founder and CEO of Encore Hospitality Solutions, a digital consulting firm, prior to which he was CEO of WayBlazer, the world's first artificial-intelligence company for travel. Laboy was the foundi...


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