mobile technology
Mobile Technology Trends for 2019 and Beyond
Matt Peterson | August 14, 2019
By Matt Peterson Over the first half of this year, I have been able to network and brainstorm with senior executives in the hotel, travel, and technology spaces. Although the conversations all came from slightly different angles, there were many similarities that all drove toward one core topic — the experience. Interestingly, “the experience,” as we have deemed it, didn’t just relate to the forward-facing guest or customer, but also to the employees and their needs and wants. The other common denominator, and this is not surprising, was the need for all-things-tech-related to be mobile-friendly. As we move into the year 2020 and b...
The Hotel Services Americans Think Will Be Made Easier Through Technology
July 11, 2019
• Americans would most like to access a map of their respective hotel and the surrounding area (63%) via a mobile phone • Thereafter, 58% are keen on using a mobile device to book a hotel restaurant reservation as opposed to doing it in-person • Interestingly, 38% are in favor of a mobile phone application that would enable them to monitor as well as pay for purchases around the hotel • Majority of holidaymakers would happily pay more for the option of flexible check-in/check-out times (74%) • Subsequently, 47% don’t mind splashing out a premium to access a 24-hour digital concierge The summer is finally here and for many t...
Weaving Your Way Through Vendor Madness: What Should the Perfect Hotel Tech Partner Look Like?
David Millili | February 27, 2019
By David Millili, CEO of Runtriz There's some truth to the increasingly ubiquitous saying that all companies are technology companies now. Certainly some more than others, but I'd say hotels have officially waded into—or, perhaps, been shoved in—to tech waters so deep that it's an apt notion worth considering every time a new technology vendor is up for consideration. Look at the numbers. Hotel technology budgets have been on the rise for many years, and 2019 is no different. While 38% are satisfied with where the technology budget currently stands (or have no choice but to keep it, as is, which is more likely the case), 54%...
INTELITY Named ‘Official Mobile and In-Room Technology Provider’ by Forbes Travel Guide for Third Year
INTELITY | February 26, 2019
The company's innovative mobile and in-room solutions are considered best-in-class Los Angeles, California (February 26, 2019) – INTELITY™, the provider of the travel industry's first and broadest enterprise guest engagement and staff management platform, has been awarded Forbes Travel Guide Brand Official status for the third year running. Named the luxury hospitality industry's Official Mobile and In-Room Technology Provider by Forbes Travel Guide in 2017, 2018, and again in 2019, INTELITY is recognized as the best-in-class provider of mobile and in-room tech. "When choosing Brand Officials, Forbes Travel Guide looks ...
The Mobile-First World Creates Tremendous Revenue Potential for Hoteliers
HEBS Digital | February 14, 2019
By Max Starkov Hoteliers face a challenge in 2019: Creating and managing a robust digital presence in an increasingly mobile-first environment. This means investing in mobile technology and marketing that enables the best user experience while achieving maximum engagement, regardless of device. The explosion of mobile customer engagements creates a tremendous upside opportunity for smart hoteliers who invest in and take advantage of this rising tide of mobile-obsessed travel consumers. The shift from desktop to mobile and tablet devices continued its steady pace in 2018. More than 58% of web visitors and more than 51% of page views wer...
Online Ripple Effects: How Digital Tech Changes Guests’ Offline/On-Property Expectations
Jos Schaap | January 10, 2019
By Jos Schaap CEO and Founder - StayNTouch Bill Gates was famously quoted saying "We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten." Over the last decade, we have witnessed a period of rapid technological evolution. Our world is, seemingly, in a constant state of digital advancement and change. Emerging tech has entered our households, changed the way we do business, and the way brands connect with consumers and ultimately altered the way in which we live. This is exciting, in many ways — but continuous digital innovation comes with its own set of ...
Runtriz Welcomes New SVP of Sales to Expand North American Market
January 10, 2019
Sheri Bender brings travel and hotel industry experience and success to accelerate growth of leading hospitality technology leader LOS ANGELES, CA (January 9, 2019) – Runtriz™, a leading developer of innovative mobile and digital technology solutions for hotels, resorts, and casinos, today announced the addition of Sheri Bender as Senior Vice President of Sales, North America. In this role, she will oversee business development activities and be a key member of the management team, building on the company's strategic plan. Sheri has over two decades of travel industry experience in business development, operations, accou...
California Lodging Industry Association Teams With OpenKey
OpenKey | October 30, 2018
Largest Mobile Key Platform Named Exclusive Provider SACRAMENTO, CA (October 30, 2018) – California Lodging Industry Association (CLIA) today announced the appointment of OpenKey as Exclusive Mobile Key Provider for the Association, whose mission is to promote, protect and advance the interest of lodging owners and their management teams statewide, and to provide a network of resources to support member efficiency, profitability and professionalism. OpenKey is the industry standard for universal mobile key in hotels. On the OpenKey partnership CLIA President David Bowman remarked, "The California Lodging Industry Association has a...
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