maestro pms
Maestro Is Making a Difference for Hotels via Advanced Two-Way CRS Integration
Maestro | April 13, 2021
With a comprehensive two-way integration between the Maestro property-management system and leading Central Reservation System suppliers, independent hotels without a proprietary 24/7 Call Center can deliver a seamless booking experience and gain more control over their reservations processes Markham, Ontario — April 13, 2021 — Ensuring a frictionless guest experience from booking to check out and beyond is critical in today’s new normal. Thankfully, Maestro is one of only a few property-management system providers with enhanced two-way integration to Pegasus CRS and other leading Central Reservation System providers. Built on Ho...
Joint Technology Partnership Is Streamlining Contactless Check In, Halting Fraudulent Chargebacks, and Boosting Guest and Staff Safety
Maestro | March 23, 2021
Integration between Maestro PMS and TTI Technologies Scan2PMS is helping hotels better prepare for reopening; TTI is offering special pricing to Maestro customers through April 30th Markham, Ontario — March 23, 2021 — For decades, hoteliers have been challenged with protecting their hotel assets from threats, including fraudulent chargeback claims and guests presenting false identification at check-in. Add to that a climate of social unrest and a global health crisis, and today’s hotel operators are finding themselves desperate for digital tools that will boost guest and staff security. TTI Technologies’ Scan2PMS solution, when...
Luxury Resort Operator Ocean Hotels Group in Barbados Switches to Cloud-Based Maestro PMS Mid Pandemic
Maestro | March 2, 2021
In-demand contactless and mobile tools, exceptional online training, and 24/7/365 support are giving the versatile property-management-system provider glowing reviews Markham, Ontario, March 2, 2021 — Exceptional Service is at the heart of operations for Ocean Hotels Group in Barbados, but that is not what the family-owned company of three mixed-use, four and five star luxury resorts felt they were receiving from its previous property-management system provider. At the heart of the pandemic, and with two hotels recently reopening and a third hotel and residences undergoing an extensive renovation, the ownership group pulled the plug on i...
Maestro Asks: Is Your Current PMS Helping or Hindering Your Reopening Plans?
Maestro | February 16, 2021
Leading property-management system provider is offering a PMS Evaluation Checklist to independent hoteliers needing a system makeover; Technology experts say today’s PMSs must support a comprehensive property experience including the contactless demands of tomorrow’s returning travelers Markham, Ontario, February 16, 2021 — 2021 is a year of disruption. Not only has the hotel business come to a screeching halt in many markets, but travelers are modifying their list of must-haves if operators want them to return, and touchless experiences — such as contactless payments, mobile check-in/out, mobile reservations, mobile keys, and hot...
Twin Peaks Lodging Growing and Set to Thrive Through the Pandemic With Maestro PMS
Maestro | February 2, 2021
Independent full-service spa hotel in Ouray, Colorado, leverages the full Maestro solution to provide contactless kiosk check in, mobile housekeeping, digital reg card, and mobile spa scheduler keeping guests and staff safe while positioning for expansion Markham, Ontario — February 2, 2021 — Thankfully, the lingering pandemic of 2020 has not devastated every hotel in every market. Twin Peaks Lodge and Hot Springs, located in the tourist town of Ouray, Colorado, is weathering the health and economic crisis quite well due in part to its vast array of outdoor activities and its migration to Maestro PMS. Nearly doubling its accommodations...
Hotel Henry Urban Resort Conference Center Salutes Maestro PMS Ease of Use, Service and Support
Maestro | January 6, 2021
Sister property, Mansion on Delaware Avenue, also relies on the company’s cloud hosted browser-based property management system and its exceptional 24/7 Diamond Plus service Markham, Ontario, January 6, 2021 — In a post pandemic world, only the most service-oriented businesses will survive. Putting customers first, nurturing empathy, being proactive, prioritizing communications, boosting training, and practicing patience must be the fundamental ingredients of a customer service culture in the new normal. It is those components that Umit Uyghur, director of rooms and regional director of revenue and optimization at the Hotel Henry Urban R...
The Inn at Harbor Shores Waterfront Resort and Condo Residences Leverages Maestro PMS and Intelity Integration to Enhance Contactless Guest Experience
The Inn At Harbor Shores | December 8, 2020
Markham, Ontario, Dec. 8, 2020 — The Inn at Harbor Shores in St. Joseph, Mich., quickly adapted to the coronavirus pandemic as it was unfolding by leveraging an integration between Maestro, the preferred cloud and on-premise Web browser and Windows property-management system for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups, and INTELITY, a leader in end-to-end guest experience technology. The joint technology is enabling the 92-room waterfront resort to enhance its contactless user experience for guests in a variety of ways. “The integration has allowed our guests to request amenit...
Arkansas State Parks Relies on Maestro Web Browser PMS at 29 Lodging Destinations
Maestro | November 10, 2020
Operator of grand lodges, cozy cabins, and campsites discovers the grass isn’t always greener when switching tech providers; Maestro is proving to be its No. 1 PMS choice MARKHAM, ONTARIO, NOVEMBER 10, 2020 — For 14 years the Arkansas State Parks system relied on Maestro to provide a self-hosted, Windows and Web-based property-management system to centrally support its 1,700 campsites and 450 lodges and cabins across 29 locations, most of which had restaurants and sales-and-catering venues. In addition to Maestro’s ResWave Integrated Booking Engine, the government-run entity was successfully leveraging Maestro’s Front Office, Sales...
1
Industry Happenings
2
All Things Independent
3
Market Reports
4
Technology
5
Operations
Today's News
Hawks Cay Resort Welcomes Robert Moore as New Resort Manager
Hilton Santa Monica Hotel & Suites Opens in the Heart of Santa Monica
Travel and Tourism Deal Activity Registers 40.3% Growth During March 2021, Finds GlobalData
Tourism After Lockdown: The Long and Short of Long-Haul Travel
As the first news aggregate for the hotel industry, Hotel-Online is the industry’s must-read daily news source for everything hotel curated for busy professionals. Sign up today for industry news delivered to your inbox.