labor shortage
Can the Hospitality Industry Recover?
Lex Fuller | June 20, 2022
By Lex Fuller Over the past two years, the hospitality industry has had to make major changes to deal with the many difficulties it has faced due to the COVID-19 pandemic. The most notable hurdle for the hospitality industry has been the labor shortage. With the dangers of COVID-19, it has been increasingly difficult for hotels to find and keep employees, causing the hospitality industry to make adjustments in order to compensate for the loss of on-sight workers. This leaves us with the following question, will the hospitality industry ever go back to the way it was before the pandemic? While things are opening back up after a long batt...
How Labor Shortages Can Impact Hotel Reviews and Long-Term Growth
Larry and Adam Mogelonsky | June 15, 2022
By Larry and Adam Mogelonsky Think broadly about the post-pandemic ‘revenge travel’ surge we hoteliers find ourselves in the midst of right now. After being cooped up for two years, people want to travel again. And not just plan a trip, but due to COVID-19 (read: mortality salience or #YOLO) many place a greater value on travel as a meaningful contribution to their lives. In stark opposition to this prospect of high occupancy is the lack of new staffers, which likely won’t end any time soon given a slew of forces beyond any hotel’s direct control. Together, this amounts to overworked teams and the possibility for service errors. ...
How High Labor Costs Are Taking a Toll on the Hospitality Industry
John Smallwood, President of Travel Outlook | May 4, 2022
The real impact on guests when hotels reduce services By John Smallwood, President of Travel Outlook May 2022 Over the last decade, labor costs have risen sharply. After the pandemic, labor shortages are plaguing businesses across the world, and the hospitality industry is no exception. Demand for workers has never been higher, yet universal labor shortages persist, causing problems for hotels, despite a sharp rise in travel. Two years removed from the pandemic; travel is back in a big way. Hotels everywhere are preparing for what is sure to be a record-breaking summer of travel, but they’re doing so with one hand tied behind their ...
Meyer Jabara Hotels Offers Expert Advice on How to Better Manage Hotel F&B Amidst Today’s Labor & Supply Chain Shortages
Meyer Jabara Hotels | May 3, 2022
Operating 30 hotels and 20 restaurants in 12 states, this leading hotel management group sites 7 ways to cut costs, maximize staffing, and emerge profitable in the days ahead [Danbury, Conn., May 3, 2022] — As the hospitality industry continues to deal with the labor crisis, the surmounting lack of truckers is putting even more strain on hotel and restaurant operations. Fewer drivers means an increase in the price of goods and the cost of delivery. With people eager to travel again, hoteliers with food-and-beverage operations are asking “What can we do differently to run our f&b departments more efficiently?” Meyer Jabara Hotels...
Travel Recovery Means Protecting Your Labor
Larry and Adam Mogelonsky | April 13, 2022
By Larry and Adam Mogelonsky As we pull out of the pandemic and into a recovery situation, this inevitably leads to even more travelers. But the labor shortage will persist in many key markets, meaning that your lean team will have to do more with less. Automation is essential, but there’s still the possibility of burnout, particularly as select managers or associates may struggle to keep up with big occupancy swings. Compounding this shortage, there will be legacy effects for the hotel industry that you must consider as you adjust your organizational culture. The pandemic has caused many across all sectors to reevaluate their work-li...
The Role of Unemployment Benefits in the Current Labor Shortage
Dr. Yong Chen | April 12, 2022
By Dr. Yong Chen An analysis of why and how Covid-related unemployment benefits may have impacted the current labor shortage. What role do loss aversion and behavioral economics play in how a worker considers losing benefits vs. gaining a job? Labor shortage despite available jobs As Covid-19 cases in the United States started subsiding in the first half of 2021, the economy did not recover as fast as had been expected. There have been widespread reports about labor shortages in the U.S. since last April. The reason for the rising unemployment though is anything but a lack of jobs. According to the U.S. Bure...
The Hospitality Industry: Loss of Love -> Loss of Labor
Dr. Peter Ricci | January 11, 2022
By Dr. Peter Ricci The past 3 years of a roller coaster ride has taken the hospitality industry from its best year on record to a pandemic low that, at times, seems to be a permanent fixture. At the start of the pandemic, none of our industry leaders could have imagined the mass exodus of workers that we are now experiencing. From my vantage point as the director of a program that offered a free certificate during COVID to thousands, the voices of the workers (and former workers) are loud and they are clear. To confirm these voices, we later surveyed another 50,000 hospitality workers (had about a 10% response rate) and the sentiments w...
UK Travel & Tourism Sector Sees a Massive Job Shortfall of More Than 200,000 This Year, Says WTTC Report
WTTC | January 11, 2022
London, UK - January 11, 2022 - A new analysis of staff shortages by the World Travel & Tourism Council (WTTC), has revealed a significant labour shortfall that could harm the sector’s recovery, with 205,000 Travel & Tourism jobs across the UK predicted to remain unfilled by the end of this year. The worrying figures from WTTC, which represents the global private Travel & Tourism sector, shows for the first time the enormous impact that staff shortages could have on the UK’s economic recovery. Data compiled by Oxford Economics for WTTC, analysed staff shortages across the UK and other major Travel & Tourism mark...
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