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knowcross

Knowcross to Unveil New App and Showcase Latest Innovations at HITEC Minneapolis June 17-20

Knowcross | June 17, 2019

Knowcross to offer a sneak peek of a highly anticipated new app that caters to Commercial Office Complex/Vacation Rental/Timeshare market and demo advancements and integrations at HITEC booth #2546 Washington D.C., USA (June 17, 2019) – Attendees at this year's HITEC in Minneapolis will be introduced to the latest inspiring products and advancements from Knowcross®, the preferred service quality management platform of the finest hotels across the globe. The company will be exhibiting their industry-leading software at the conference which takes place June 17-20 at booth #2546. Knowcross specializes in hotel housekeeping software, hot...

Knowcross® to Sponsor HITEC’s Inaugural Women in Hospitality Technology Luncheon and Showcase Latest Innovations at Booth 2546

June 5, 2019

Global leader in hotel service optimization software to exhibit, present and sponsor HFTP luncheon at HITEC Minneapolis 2019 Washington D.C., USA (JUNE 5, 2019) - Knowcross®, the preferred service quality management platform of the finest hotels across the globe, today announced they will be sponsoring HITEC's Inaugural Women in Hospitality Technology Luncheon, which takes place on June 17, from 11:30 am to 1:00 pm at the Minneapolis Convention Center. Knowcross President of the Americas, Karen O'Neill, has also been selected as a featured speaker at the event, hosting a Tech Talk at the HFTP booth on Wednesday, June 19 at 11 am, ti...

Sutton Place Vancouver Partners With Knowcross to Enhance Service Quality

Knowcross | May 28, 2019

Washington D.C., May 28 2019 - KNOWCROSS, the preferred service quality management platform of the finest hotels across the globe, is happy to announce the implementation of the Knowcross platform at the Sutton Place Hotel, Vancouver. The implementation adds to the growing Knowcross clientele in Canada. Keeping in line with their status of being a perennial Conde Nast Traveler Gold List favorite and one of Travel and Leisure's Top 500 List, The Sutton Place Hotel Vancouver has decided maximize operational productivity and set newer standards of guest service quality by deciding to implement KNOW Housekeeping, KNOW Service and KNOW Glitc...

Oetker Collection Switches to KNOW Glitch to Track Service Failures

KNOWCROSS | May 7, 2019

London, May 07 2019 - KNOWCROSS, the preferred service quality management platform of the finest hotels, is now the favored choice of Oetker Collection to further improve service levels. The Collection has decided to implement Knowcross' KNOW Glitch module, with an advanced interface to Opera, that automatically updates guest profile notes when a Glitch is reported. KNOW Glitch has successfully been implemented at the iconic Bristol Paris and will be rolled out across other Oetker Collection properties over the next few months. "We're delighted to have implemented Knowcross!" commented Christos Andreopoulos, Head of Information Technolo...

MacArthur Place to Streamline and Standardize Operations With Knowcross

Knowcross | February 14, 2019

Washington D.C., February 14 2019 - KNOWCROSS, the preferred service quality management platform of the finest hotels across the globe, has been chosen by MacArthur Place Hotel & Spa, Sonoma Valley, to help increase back-of-the-house efficiencies and enhance service delivery quality. The property is the latest to join Knowcross' increasing clientele in the US. MacArthur Place has decided utilize the advanced technology and innovation of the Knowcross platform to empower their teams to boost operational excellence and raise the level and quality of service delivered to their esteemed guests. "With the debut of our reimagined MacArthu...

Le Barthélemy Looks to Rebuild Their Operations With Knowcross

KNOWCROSS | January 28, 2019

Washington D.C., January 28 2019 - KNOWCROSS, the preferred service quality management platform of the finest hotels across the globe, has been chosen by Le Barthélemy Hotel & Spa to help them enhance their service quality and enrich their service deliverance. The winner of the Condé Nast Traveler Readers' Choice Award for the best resort in the Caribbean has decided to utilize the power of the Knowcross platform as they rebuild in the aftermath of hurricane Irma. The property has decided to implement KNOW Service – a service request work-flow management software, KNOW Glitch – instant service recovery soft...

Prince Waikiki to Boost Productivity and Guest Satisfaction With Knowcross

Knowcross | January 7, 2019

The 2018 Condé Nast Traveler Readers' Choice Award winner adds to the growing list of hotels in Hawaii on the Knowcross Platform Washington D.C., January 07 2019 - KNOWCROSS, the preferred service quality management platform of the finest hotels across the globe, has been selected by Prince Waikiki to boost staff productivity across their operations leading to improved service quality and enhanced guest experience. With this, Knowcross adds to their growing clientele in the Hawaii region. The Knowcross platform will assist the hotel staff by automating management and reporting of the hotel's operations across the various depart...

Knowcross and Percipia Integration to Help Hotels Deliver an Enhanced Service Experience to Their Guests

Knowcross | October 30, 2018

Washington D.C., October 30th 2018 - KNOWCROSS, the preferred service quality management platform of the finest hotels across the globe, is happy to announce the integration of its guest request workflow management system with Percipia – a leader in telephony integrations and in-room interactive display applications. The integration is aimed to deliver a joint solution for hotels to provide an improved experience to their guests. With this integration, guest requests made by Percipia's guest-facing Latitude in-room application or guest personal device running an identical application will be processed or relayed as a guest request...


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