American Hotel & Lodging Association (AHLA) | June 30, 2022
WASHINGTON (JUNE 30, 2022) – Nearly all hotels are experiencing staffing shortages, and half report being severely understaffed, according to a new member survey conducted by the American Hotel & Lodging Association (AHLA). Ninety-seven percent (97%) of survey respondents indicated they are experiencing a staffing shortage, 49% severely so. The most critical staffing need is housekeeping, with 58% ranking it as their biggest challenge. To meet the demand, hotels are offering a host of incentives for potential hires: nearly 90% have increased wages, 71% are offering greater flexibility with hours, and 43% have expanded benefits. Th...
Larry Mogelonsky | May 9, 2018
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Following an immersive full-day seminar at the recent Housekeepers Forum in Toronto to discuss all the latest issues affecting this department, one critical issue addressed that merits further discussion is repetitive strain injuries (RSIs), especially those with an aging workforce. A combined aggravation of both the nervous and musculoskeletal system, an RSI is typically caused by repetitive tasks or those which put the body in an awkward position. There are many different types of RSIs, but as I am not a doctor, the diagnoses and exact syndromes are not the focus here. Rather, it...
David Lund | March 26, 2018
By David Lund With major wage increases in many jurisdictions, it is more important than ever to have a system for planning and measuring labor productivity in your hotel. This article explains how you can do this and it is not just for the big boys, you can utilize this system in any size operation. I am working with a client who is just in the throes of getting this going in one of his hotels. It is a bit of work but well worth the effort as the results are going to pay off big time. I want to share what is working for him because I know it will work for you as well. The first thing to create is a baseline for current productivity in ...
Cintas | September 12, 2014
CHICAGO - Sept. 12, 2014 - A recent survey conducted by salary.com  found almost 35 percent of employees leave their jobs due to lack of recognition. A housekeeper's job is never done, so keeping energy high in such a labor-intensive field is key. In honor of International Housekeeper's Week (Sept. 7-13, 2014), Cintas Corporation (NASDAQ: CTAS) today announced seven tips to help businesses reenergize their housekeeping staff while they provide a cleaner and safer indoor environment. "Housekeeping staff have a direct impact on hotel cleanliness and guest satisfaction-an integral part of a hotel's operation," said Todd McKeown, Vice Pr...
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