Larry and Adam Mogelonsky | January 20, 2021
By Larry and Adam Mogelonsky The night is darkest just before the dawn. Winter lockdowns are in effect around the world and new variants of COVID-19 are driving us all further away from the much-vaunted recovery in the travel sector. But once these third or fourth waves have passed and the vaccine is widely disseminated, hotel guests will come roaring out of the gates. Still, there’s no going back to the way things were. Hoteliers cannot take a siloed approach to managing their properties; instead, they must think beyond ‘heads in beds’ and evaluate each guest holistically about how to maximize revenues on a per-guest (and not a p...
the Authors | March 25, 2019
By Mark VanStekelenburg and Jenna Finkelstein According to the December 2018 edition of CBRE's Hotel Horizons®, the annual growth in RevPAR for U.S. hotels is forecast to decelerate from 2.8 percent in 2018 to 0.1 percent in 2021. As the main source of hotel revenue is plateauing, hoteliers are looking up and down their operating statements to find alternative sources of income. For hotels that operate a spa, this department has stood out as a bright spot not only for growth in revenue, but gains in profits as well. The slowdown in revenue growth will be particularly acute in the nation's major markets. Since 2010, the majority of n...
Spas of America | January 9, 2017
Spas of America, the No. 1 spa and wellness travel website, today unveiled its annual ranking of the Top 100 Spas of 2016, based on consumer behavior on its website. "In 2016, we continued to see steady growth in the North American spa and wellness industry, with record visits and increased revenue," says Spas of America president Craig Oliver. The 2016 International Spa Association U.S. Spa Industry Study, commissioned by the ISPA Foundation and undertaken by PwC International Survey Unit, reported consumers made 179 million visits to spas in the United States, generating an estimated $16.3 billion in revenue. "North American spa and w...
PKF Consulting|CBRE Hotels | October 22, 2015
Benefits Extend Beyond the Spa Department October 22, 2015, Boston, Ma. – Hotel spa departments continue to contribute to the revenue and profit growth of U.S. hotels. According to the 2015 edition of Trends® in the Hotel Spa Industry, hotel spa department revenues increased by 5.1 percent in 2014, while spa department profits grew 10.5 percent. "The benefit of having a hotel spa can go beyond the direct financial contributions of the spa department," said Andrea Foster, managing director for PKF Consulting|CBRE Hotels (PKFC) and director of the firm's spa and wellness consulting practice. "When we compared the performance of ...
PolyU's School of Hotel and Tourism Management | June 16, 2014
June 16, 2014 - Hotel spa facilities are becoming ever more important to inbound travellers in Hong Kong, observe Dr Deniz Kucukusta, Ms Loretta Pang and Ms Sherry Chui of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University in a research paper. Yet hoteliers know little about exactly what these potential guests are looking for in hotel spas. Having conducted a survey of inbound travellers, the researchers found that the demographics of spa seekers are changing, although relaxation, pampering and beautification are still the understandable main reasons for visiting hotel spas. With "professional skil...
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