hotel hiring
4 Tips to Attract & Retain Gen Z Employees
Mark Lewis-Brown | April 9, 2024
By Mark Lewis-Brown The hospitality industry is no stranger to evolution, and after surviving the chaos of the COVID pandemic and the aftermath, hoteliers are much more adept at pivoting as new trends and developments push the hospitality industry in new directions. 2024 has already ushered in a great deal of change, as consumer booking trends change and many of the top global economies experience contractions, but as always, there will be many other shifts that will impact the hospitality industry over the coming years; one of the most significant changes that we are currently experiencing comes with the entry of Gen Z into the workforce, w...
Transforming Talent Sourcing in the Hotel Industry: The Rise of the Gig Economy and Fractional Staffing Models
the HSMAI Foundation | March 18, 2024
In the recently released HSMAI Foundation Special Report: The State of Hotel Sales, Marketing, and Revenue Optimization Talent 2023-2024, the second trend investigates how the gig economy and fractional staffing models are changing talent sourcing. Employers in the hospitality industry must adopt a marketing mindset to effectively attract and source the best talent. As businesses strive to fill critical roles in the post-pandemic world, it has become increasingly evident that traditional hiring approaches are insufficient to meet the growing demand for skilled professionals. The persistent shortage of skilled labor, especially in the hospit...
New Labor Department Regulation Will Harm Hotels and Independent Contractors
AHLA | January 10, 2024
WASHINGTON (Jan. 10, 2024) – American Hotel & Lodging Association President & CEO Chip Rogers issued the following statement today after the Department of Labor released a new regulation that radically changes the way workers are classified as independent contractors or employees. The regulation, which is scheduled to take effect in March, will limit opportunities for individuals to work as independent contractors and hurt hotels’ ability to maintain operations. “We are extraordinarily disappointed that the Labor Department dismissed the concerns of the thousands of small business owners AHLA represents and ...
Wake-Up Call: How Staffing Shortages Spell Opportunity for Hoteliers
Joe Vargas | January 4, 2024
By Joe Vargas During the pandemic, around 70% of all hospitality workers in the United States were laid off. While travel volumes have largely returned to their 2019 levels, much of the industry’s labor force has opted not to return, choosing other opportunities and career paths instead. The severity of this issue has been highlighted in several reports. The Bureau of Labor Statistics found that in 2022, accommodation and food services had the highest churn, quit, and job opening rates of any other industry in the US. In an eye-opening survey by Deloitte, over half of hotels say that they have between 25% to 75% of the workforce the...
How Hotelier Personas Can Help You Unlock Top Hospitality Performance
Anuska Linc | November 9, 2023
From happier guests and staff to higher revenue, here’s how a small mindset shift can ensure big gains across the board for modern hoteliers. The hospitality industry has entered a new era, one characterized by the innovative use of spaces and hyper-personalized services that have transformed the way we stay and experience places. Gone are the days of bland services and generic stays – a new generation of tech-savvy experience seekers has taken center stage. These modern travelers demand unique and engaging experiences, and they expect hotel staff to provide them. As the world of hospitality evolves, it's crucial for hoteliers to adap...
Thousands of Additional H-2B Visas to Boost Travel Industry, Economic Growth
U.S. Travel Association | November 7, 2023
WASHINGTON (November 7, 2023)—U.S. Travel Association Executive Vice President of Public Affairs and Policy Tori Emerson Barnes issued the following statement on the U.S. Department of Homeland Security’s (DHS) Friday announcement that it will make available an additional 65,000 H-2B temporary worker visas for FY24: “Following months of consistent advocacy from U.S. Travel Association, these additional H-2B visas—released well ahead of the peak travel season—will provide a boost to an industry whose workforce shortage continues to exceed one million open positions. “While this is a step forward in alleviating workforce pres...
AHLA Foundation Receives Grant From Conrad N. Hilton Foundation to Advance Opportunity Youth Into Hospitality Industry
AHLA | November 6, 2023
Through the Empowering Youth Program, AHLA Foundation aims to bridge the hiring gap in the hotel sector WASHINGTON, DC (November 6, 2023) – AHLA Foundation, the charitable arm of the American Hotel and Lodging Association (AHLA), has received a $605,000 grant from the Conrad N. Hilton Foundation to support its Empowering Youth Program (EYP) over two years. The primary goal of EYP is to address the critical workforce shortage in the U.S. hotel and lodging industry by promoting equitable hiring practices and training untapped talent, including Opportunity Youth (age 16-24 and currently not in school or employed) and other priorit...
AHLA Statement in Support of the Modern Worker Empowerment Act
AHLA | October 2, 2023
Washington (Oct. 2, 2023) – American Hotel & Lodging Association (AHLA) President & CEO Chip Rogers released the following statement today in support of the Modern Worker Empowerment Act, which was introduced in the House by Reps. Elise Stefanik (NY-21), Kevin Kiley (CA-03), and Michelle Steel (CA-45). “As America continues to deal with one of the worst labor shortages in decades, hoteliers need flexibility to quickly hire contractors to meet a variety of expanding and contracting needs. However, the Department of Labor’s proposed regulatory changes, coupled with recent decisions by the National Labor Relations Board, will ma...
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