guest safety
Don’t Discount the Theater of Cleanliness Just Yet
Larry and Adam Mogelonsky | June 9, 2021
By Larry and Adam Mogelonsky Cleanliness is not just about COVID-19 safety but also giving guests peace of mind through the presentation of visual cues that you are in fact abiding by the proper sanitization guidelines. Little things like a protective wrapper around the guestroom toilet seat or spraying down the lobby at peak hours instead of after midnight go a long way towards rebuilding traveler confidence. These are but two examples of what we coined as ‘cleanliness theater’ while others have deployed similar phrasing like ‘hygiene theater’ or ‘high-visibility cleaning’. Importantly, even as we transition out of the pand...
Checking Temperatures at Clock-In & Check-In Is the Next Evolution of Employee, Guest Safety
Robb Monkman | November 9, 2020
SafeScanRX is entering the hotel market with a safety solution sure to put both workers’ and travelers’ minds at ease that hotels are safer than ever By Robb Monkman “Enabling Security Everywhere” has been the focus of React Mobile since its inception. Our company was founded on the principle of making safety simple for every hotel employee through technology. While COVID-19 has been devastating to everyone in the travel and hospitality industries, it appears to have a silver lining: The hotel industry is improving the safety of hotel workers everywhere. Daily I read reports of new technologies entering the hotel space that ...
10 Reasons Why Panic Buttons Are a Must-Have Hotel Technology for 2021 and Beyond
Robb Monkman | October 13, 2020
As hoteliers complete their budgets for the new year, it’s critical that they add industry safety standard technology to their priority list By Robb Monkman With the sweeping implementation of new safety standards and legislations, hoteliers are quickly shifting focus towards employee protection. Recent world events have led to a notable development of a new employee safety culture in hotels and protecting those working alone in guestrooms or other remote areas who frequently find themselves in vulnerable, risk-oriented situations needs to take precedence. Hospitality is an industry focused on the guest experience, but more attent...
Angie Hospitality Launches Cloud PBX Service, Modernizes Hotel Telephony and Reduces Costs
Angie Hospitality | September 24, 2020
Reliable Phone Alternative Offers Touchless Experience and Meets Safety Requirements LOS ANGELES, Calif. – September 23, 2020 – Angie Hospitality® by Nomadix, the leading provider of voice-activated and contactless technology solutions for hotels, today announced Angie PBX, a cloud phone service delivered through Angie digital guest room assistants that offers calling capabilities throughout the hotel and meets emergency calling requirements. As the hospitality industry continues to face hardships, this cost-effective solution allows hoteliers to remove outdated equipment, modernize the guest experience, offer touchless functionality ...
How Technology Can Save Hotel Staff Time & Prioritize Guest Safety
Amy Jeffs | September 17, 2020
By Amy Jeffs The pandemic has put the hotel industry in a tough position. 70% of hotel employees have been furloughed or laid off. Even though occupancy is down, staff have been struggling to balance their workload, because navigating new safety and sanitation guidelines while still providing guests with a great experience is not an easy task. However, hoteliers that are open and willing to adapt to changing times and invest in the right technology can continue to provide the top-notch services and experiences for their guests. By investing in technology such as environmental monitoring and communication systems, hotels can improve their o...
Mandarin Oriental, Santiago Adopts Advanced Security and Convenience Enhancing Technology by ASSA ABLOY Global Solutions
ASSA ABLOY Global Solutions | September 15, 2020
South American hotel implements VingCard Signature RFID door locks, elevator controllers, panic bars, Elsafe Sentinel Advance safes and Polarbar minibars to maximize guest safety, convenience and comfort. Stockholm – September 15, 2020 – ASSA ABLOY Global Solutions has successfully implemented a wide range of advanced security access platforms at Mandarin Oriental, Santiago. Located in Chile and recognized as one of South America’s most luxurious hotels, Mandarin Oriental, Santiago’s decision to implement VingCard Signature RFID locks alongside VingCard elevator controllers, panic bars and Elsafe Sentinel advance safes ensures that...
Innovative Ideas for Keeping Guests Safe During the Pandemic
David Berger | September 9, 2020
From flying guests private and hosting balcony concerts to leveraging robotics and partnering with local tourism bureaus, hoteliers are finding new ways to help guests stay responsibly. By David Berger With the COVID-19 pandemic continuing to impact occupancy rates of hotels across the U.S., hoteliers are doing what they can to signal to travelers that their properties are taking every precaution to keep them safe, but this messaging — even with the continued support of brands and industry associations — is often inconsistent with the narrative consumers are hearing from other sources. The confidence to travel again is predicated on...
Contactless Self-Services Are Here to Stay After COVID-19
Linchi Kwok | August 26, 2020
By Linchi Kwok The new COVID-19 cases finally showed signs of declines across the U.S., but definitely, we should still take cautionary measures to avoid another wave of infections. Now, some people have already claimed that this pandemic would forever change the travel industry. Because the coronavirus is primarily transmitted through direct or indirect close contact with infected people via mouth or nose secretions, social distancing and frequent sanitation are highly recommended. It is not surprising to see consumers demand services with minimum human contact, which in turn promotes contactless self-services. Restaurants Mobile...
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