guest management
Cloud-Hosted Hotel PMS Data: Who Holds the Keys and Why It Matters
Warren Dehan | July 11, 2023
By Warren Dehan Answering questions about data stored in the cloud and how hotel & resort operators can curtail uncertainty What’s in the cloud — and who owns it — anyway? Despite the industry’s reliance on cloud computing, security myths and other concerns swirl among discussions about the technology, sometimes leading operators to mistrust potential technology partners. These rumblings can lead to a storm of operational disruptions, leaving hoteliers feeling rudderless in a marketplace that requires constant adjustment and reaction. Hoteliers must be able to trust their technology partners, particularly those hosting an...
Agilysys Features Next-Era Spa Software at the 2023 ISPA Conference May 9-11
Agilysys | May 10, 2023
– Agilysys Spa Reflects Advances Resulting From Agilysys’ 2022 ResortSuite Acquisition – – Frank Pitsikalis, ISPA Chairman and Agilysys Vice President of Product Strategy, Will Speak On “Pricing Strategies to Maximize Revenue” Panel May 10 – ALPHARETTA, GA — May 10, 2023 — With demand for spa services outpacing resources available to deliver them, it is increasingly vital for spa operators to optimize how they align staff and service reservations to optimize revenue and profit per time booked. Agilysys Spa, a next-era cloud-native spa solution debuting from Agilysys (Nasdaq: AGYS) at the 2023 ISPA Conference at the ...
Canary Technologies and Maestro Partner To Bring Digital Guest Management Solutions to Hoteliers
Maestro | May 10, 2023
San Francisco, California, May 10, 2023 — Canary Technologies, the hospitality industry’s leading guest-management system, is integrating with Maestro PMS to provide hoteliers the tools they need to meet evolving guest needs and operational challenges. This joint effort provides a 2-way integration between systems and puts the power of Canary’s Guest Management solutions like Check-In, Checkout, Upselling, Guest Messaging, Digital Tipping, and Digital Authorizations directly into the hands of Maestro’s property-management system customers. Thanks to this new partnership, hoteliers that rely on Maestro PMS can now boost revenue, imp...
Cloudbeds Partners With Leading Revenue Management Systems
Cloudbeds | March 2, 2023
(SAN DIEGO) March 2, 2023 — Cloudbeds, the leading hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, today announced a significant expansion of its revenue management offering through new partnerships with leading industry innovators. The partnerships will allow customers to experience the depth of functionality from top revenue management systems, all integrated directly with the Cloudbeds Hospitality Platform. Cloudbeds’ initial RMS launch partners include Atomize, BEONx, Beyond Pricing, Duetto, Pace Revenue, PriceLabs, and RoomPriceGenie, some of the most n...
Maestro Examines What Independent Hoteliers Want From Their PMS’ in 2023
Maestro | January 24, 2023
Leader in hospitality property-management systems shares what its clients say and discusses the shared passion for technology innovation to meet customer demands and exceed guest expectations MARKHAM, Ontario, Jan. 24, 2023 — Maestro PMS, the hospitality industry’s most trusted and proven provider of cloud and on-premises Web and Mobile property-management systems, is entering the new year with a fresh perspective on what hoteliers want from their mission-critical property systems. Coming off the heels of its Annual User Conference, Maestro team members spoke to customers to gain insight into their wants, needs, likes and dislikes rela...
Preferred Hotels and Resorts Extends Technology Partnership With Amadeus to Its Member Properties
Amadeus | October 25, 2022
Preferred Hotels & Resorts will now endorse Amadeus’ Business Intelligence and Sales & Catering solutions to member properties globally, providing access to industry-leading technologies as well as forward-looking data on average daily rate (ADR), bookings, and aggregated competitive insights that inform growth strategy. Expansive and up-to-date data insights are essential to informing strategic decision-making for hoteliers, particularly as customer booking patterns and priorities shifted during the pandemic. Following a long period of uncertainty among travelers, it is more important than ever for hoteliers to meet new demand a...
The Hotel Caribe by Faranda Is Optimizing Service With Guesthub
GuestHub | September 13, 2022
Five-star luxury hotel is leveraging the task-based guest-management solution to streamline guest requests, facilitate roomservice, and perfect guest package tracking Miami Springs, Fla. — September 13, 2022 — For five-star Hotel Caribe by Faranda Grand in Cartagena, Colombia, a member of Radisson Individuals, achieving 100% guest satisfaction through service excellence is a top priority. To reach this goal, management turned to Guesthub, a web-based guest experience management solution that facilitates everything guests may need along their journey — from reservation to review™ — and without the need to download an app. “...
Two Grupo Boldt Properties in Argentina Choose INTELITY to Transform Guest Experience
INTELITY | June 2, 2022
Melincue Casino & Resort and Hotel Los Silos at Casino Santa Fe will elevate service and engage guests with mobile, in-room, and staff technology from INTELITY Los Angeles, CA (June 2, 2022) – INTELITY®, provider of hospitality’s broadest guest experience and staff management platform, announced today a new deal with Grupo Boldt in Argentina to implement the INTELITY platform across two of its most popular casino properties. Los Silos Hotel at Casino Santa Fe and Melincue Casino & Resort, both in Santa Fe province, Argentina, will transform the in-room guest experience with INTELITY’s platform including smart-room tablets...
1
Technology
2
Appointments/People on the Move
3
Operations
4
Industry Happenings
5
All Things Independent
Today's News
Rosewood and Murbee Resorts Partner to Expand in Caribbean With Development on Barbuda
Estreya Gosalbez Appointed as General Manager of Four Seasons Resort Mallorca at Formentor
U.S. Hotel Results for Week Ending 2 December
HSMAI Announces 2023 Top 25 Extraordinary Minds
As the first news aggregate for the hotel industry, Hotel-Online is the industry’s must-read daily news source for everything hotel curated for busy professionals. Sign up today for industry news delivered to your inbox.