guest management
Preferred Hotels and Resorts Extends Technology Partnership With Amadeus to Its Member Properties
Amadeus | October 25, 2022
Preferred Hotels & Resorts will now endorse Amadeus’ Business Intelligence and Sales & Catering solutions to member properties globally, providing access to industry-leading technologies as well as forward-looking data on average daily rate (ADR), bookings, and aggregated competitive insights that inform growth strategy. Expansive and up-to-date data insights are essential to informing strategic decision-making for hoteliers, particularly as customer booking patterns and priorities shifted during the pandemic. Following a long period of uncertainty among travelers, it is more important than ever for hoteliers to meet new demand a...
The Hotel Caribe by Faranda Is Optimizing Service With Guesthub
GuestHub | September 13, 2022
Five-star luxury hotel is leveraging the task-based guest-management solution to streamline guest requests, facilitate roomservice, and perfect guest package tracking Miami Springs, Fla. — September 13, 2022 — For five-star Hotel Caribe by Faranda Grand in Cartagena, Colombia, a member of Radisson Individuals, achieving 100% guest satisfaction through service excellence is a top priority. To reach this goal, management turned to Guesthub, a web-based guest experience management solution that facilitates everything guests may need along their journey — from reservation to review™ — and without the need to download an app. “...
Two Grupo Boldt Properties in Argentina Choose INTELITY to Transform Guest Experience
INTELITY | June 2, 2022
Melincue Casino & Resort and Hotel Los Silos at Casino Santa Fe will elevate service and engage guests with mobile, in-room, and staff technology from INTELITY Los Angeles, CA (June 2, 2022) – INTELITY®, provider of hospitality’s broadest guest experience and staff management platform, announced today a new deal with Grupo Boldt in Argentina to implement the INTELITY platform across two of its most popular casino properties. Los Silos Hotel at Casino Santa Fe and Melincue Casino & Resort, both in Santa Fe province, Argentina, will transform the in-room guest experience with INTELITY’s platform including smart-room tablets...
Bartech Unveils BarTouch Cloud to Enhance Manual Minibar Operations Efficiency
Bartech | November 18, 2020
Cloud-based platform enables seamless in-room F&B operations despite reduction in onsite non-essential staff, while minimizing costs and enhancing data security. Las Vegas — November 18, 2020 — Bartech, a Las Vegas-based provider of automatic, profit-generating minibar solutions for the global hospitality industry, has announced the launch of BarTouch Cloud, an advanced manual minibar management solution designed to address the needs of today’s hotels in a post-COVID industry environment. With guests expected to remain socially distanced and with properties limiting the presence of non-essential staff for the foreseeable fut...
Zonetail Partners With Routier to Bring AI Contactless Multilingual Guest Messaging
Routier | November 17, 2020
Integration partnership enabling 25,000+ AAHOA affiliate hotels, and other Zonetail hotel partners, to digitally communicate with guests using the Zonetail app, or by using Routier, connecting guests and staff via SMS/text, Instagram, Twitter, WhatsApp, WeChat, Facebook, Line and others NEW YORK — November 17, 2020 — Routier announces an integration partnership with Zonetail Inc. (TSXV:ZONE, OTCQB:ZTLFF) that can enable 25,000+ Zonetail partnered hotels across North America to facilitate contactless mobile communication between guests, staff, and local businesses. Routier is a leading provider of AI-enabled hotel guest-engagement and o...
Amadeus Is Breaking Data Silos With the First Integrated E-Commerce Platform for Hoteliers
Amadeus | October 27, 2020
The Amadeus Integrated Booking Suite is the first technology bundle to offer a complete e-commerce experience across reservations, guest management, and web, allowing hoteliers to acquire, convert, and retain guests. As the future of hospitality moves steadily towards personalization and guest loyalty, it remains a challenge for hoteliers to capture and apply the full value of guest data in an actionable way across disparate systems. During the COVID-19 pandemic it has become even more important to be able to easily leverage data to drive booking and loyalty and ultimately increase revenue. To benefit both hoteliers and guests, Amadeus is ...
World Travel Awards Recognizes TravelClick for Best-in-Class Booking Engine
TravelClick, an Amadeus Company | October 25, 2018
TravelClick Wins "Australasia's Leading Hotel Booking Solutions Provider" at 2018 Awards NEW YORK, October 25, 2018 – TravelClick, an Amadeus company, today announced that the Company has been awarded "Australasia's Leading Hotel Booking Solutions Provider" by the World Travel Awards this year. "Winning this prestigious award for our booking engine in Australasia, based on industry votes, is a validation of our significant investment in and focus on creating best-in-class reservation solutions," said Curtis Brewer, Senior Vice President, Reservations and Web Solutions, TravelClick. "With TravelClick's Booking Engine 4.0, hoteliers...
TravelClick Featured as Key Speaker at 2018 Google Travel Executive Forum
TravelClick, an Amadeus company | October 25, 2018
Highlights How the Right Data Helps Hoteliers Drive Better Business Results NEW YORK – October 25, 2018 – TravelClick, an Amadeus Company, participated as a featured speaker at Google's seventh annual Travel Executive Forum in Dublin, Ireland, which took place on Sept. 19th and 20th. This follows TravelClick and Google's announcement earlier this year of their expanded strategic partnership that enables hoteliers all over the world to drive more direct bookings and revenue with early access to new beta products and differentiated data. TravelClick's panel, titled, "Data First: In Conversation with TravelClick and Partners,"...
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