employee engagement

SocialSurvey Expands Into the Hospitality Industry

SocialSurvey | June 12, 2019

SAN RAMON, CA, June 12, 2019 – SocialSurvey, launched in 2015 and best in class Reputation Management platform in real estate, mortgage and insurance, is introducing their innovative technology at HITEC in Minneapolis, MN June 17-20, 2019. SocialSurvey is showcasing new technology that connects and measures at the employee level to drive behavior that creates a better guest experience, increases brand engagement and drives enhanced online reputation and SEO. Integrating your frontline employees into your customer feedback system will create a happier employee, better data, higher response rates (avg 54%), greater customer loyalty and b...

Beekeeper to Talk ‘Talent’ and How Technology Can Attract, Retain Employees at HITEC

Beekeeper | June 6, 2019

Join Connie Rheams on June 19th at 2:00 p.m. on the HITEC Minneapolis show floor to discuss how operations-focused communication strategies help hotels thrive and keep employee satisfaction high; Visit Beekeeper in Booth 919 San Francisco, June 6, 2019 — Hoteliers looking for proven ways to attract and retain top talent should plan to attend a breakout session at HITEC Minneapolis this month led by Beekeeper. "Hospitality: The People Business" will take a hard look at employee engagement and how operations-focused communication strategies will help hotels thrive and keep employee satisfaction high despite current low unemployment rates a...

Good Leadership and Values Key to Staff Satisfaction, Study Finds

May 23, 2019

Tourism and hospitality firms that score highly for leadership and cultural values see higher staff satisfaction, according to a new study by the University of East Anglia (UEA). Researchers analysed almost 298,000 online review ratings by employees for 11,975 firms in the US to find the key elements of job satisfaction and employee turnover in high-contact services. The reviews were posted over a 10-year period on Glassdoor, one of the world's largest job and recruiting sites. The results, published in the journal Tourism Management, also show that career progression is a critical factor in staff turnover, with a unit increase in the ...

Hotels Should Focus on Employee Experience to Close Talent Gap

Bill Caswell | May 1, 2019

By Bill Caswell The American Hotel & Lodging Association estimates there are more than 900,000 unfilled positions in the U.S. hospitality industry. This talent deficit will be a significant obstacle to overcome, and more companies are getting serious about developing real solutions. What's the problem? One of the primary causes of this employment drop-off is the shifting values of Millennial and Generation Z populations. This younger workforce has a natural aversion to the 24-hour nature of the hospitality industry, preferring jobs with more work/life balance, flexible schedules and ample vacation time. The nature of the hospitality...

Quore Is Driving Hotel Employee Engagement

Quore | April 9, 2019

Study shows engaging workers via mobile technology makes them more productive; Hilton Garden Inn Downtown Nashville employees share how they are engaging with Quore Franklin, Tenn. – April 9, 2019 – Hospitality technology is playing an important role in guest engagement today, but it's critical that hotel companies don't overlook the importance of providing robust tools to engage employees as well. Findings from "The New Digital Workplace Divide" show that technology has a vast impact on workplace positivity and retention. The study revealed that: "Workers are looking for agile, modern solutions that support their need to wo...

The Employee Benefit Hotel Businesses Can’t Afford Not to Offer

Andrew Hazelton | March 5, 2019

by Andrew Hazelton and Matt Peterson Hotel organizations in today's global marketplace compete heavily, not just among one another but also with other service-focused verticals and customer-facing businesses, in attracting and retaining top talent. Robust compensation and benefits packages certainly help meet candidates' conditions of satisfaction, but these are not enough anymore for retention in the absence of one specific benefit – namely, a company culture devoted to "employee engagement." Defining Employee Engagement Employee engagement is a very old premise, but it has become an increasingly hot topic for our industry over t...

Hyphen Joins Beekeeper Marketplace to Provide Advanced Survey Analytics

Hyphen | February 26, 2019

Hyphen enables executives, HR and hotel admins to create robust surveys with more question types, then target and analyze feedback based on profile field data from Beekeeper; Webinar introducing integration planned for March 26 Los Angeles, Feb. 26, 2019 — Because surveys are proving to be an essential component of employee engagement, Beekeeper has added Hyphen – a cutting-edge feedback solution for conducting employee surveys – to its off-the-shelf integration suite. With Hyphen, hoteliers and human resources teams can capture employee feedback and use the responses to analyze satisfaction and performance trends or ...

Beekeeper Wins ALIS Tech Challenge; Deemed Hottest Technology for 2019

Beekeeper | January 29, 2019

Operational communication platform chosen No. 1 for its ability to help owners improve their bottom lines; Visit Beekeeper in the ALIS Tech Lounge thru Jan. 30 Los Angeles, Jan. 29, 2019 — Beekeeper continues to dominate in the hospitality technology space, this time being named "Hottest Technology 2019" during the America's Lodging Investment Summit (ALIS) inaugural "ALIS Tech Challenge: What's Hot in Technology?" competition held here yesterday. Beekeeper was one of five hotel technology companies vying for this top honor (participants included 4DPresence/4Dp Live, Intelity, myDigitalOffice, Spaceez, and Travelsify). Judges were...