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Shiji Acquires Industry Leading Golf and Spa Management Provider Concept Software Systems
Concept Software Systems | October 1, 2018
Shiji today announced they have completed the acquisition of Concept Software Systems, a leading provider of golf, spa and activities management systems for luxury hotels. Shiji's acquisition of Concept Software Systems furthers its mission to create an open technology stack for the hospitality industry that transforms how the industry connects across systems and industries thus increasing business opportunities and revenue for its customers. By combining Concept Software Systems' solutions, Shiji is continuing to create a broad and innovative network of technology solutions interconnected between systems while remaining completely open...
Shiji and Fliggy Partner to Pioneer Facial Recognition Hotel Check-In and Payment
Shiji | September 4, 2018
Beijing, Sept 4th 2018, Shiji working with Alibaba's Fliggy (formerly known as AliTrip), have achieved a hotel industry first by integrating full facial recognition for hotel check-in including credit authorization for 50 hotels in Hainan district of China. Fliggy provided the reservation and customer data with Shiji providing the integration, distribution, payment gateway and on-property systems to provide a seamless guest experience for the China travelers. With China's rapid advance in New Retail systems and mobile technology, the country has become a pioneer in integrated business processes to improve the customer experience using m...
Shiji Group Continues Global Expansion, Opens Office in Australia
Shiji Group | August 7, 2018
Beijing 7 August 2018 - Shiji Group established operations in Sydney, Australia to manage the growth and customer care in the Pacific. With over 8,000 hotels using Shiji products in the region and international offices in Singapore, Malaysia, Hong Kong and Macau it became evident that to keep with Shiji's tradition of customer service, an office was needed for Australasian customers. "Shiji began as a technology service and support company for hotels, we know how important it is to have local customer service and support teams to support our growth." said Kevin King, COO of Shiji Group. Located in Sydney and headed by industry veteran, ...
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