data management
Visual Matrix Expands Data Centralization Capabilities for Hapi
HAPI | June 20, 2024
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Attaining Data Maturation From Machine Learning of Hotel Data Sources
ADAM AND LARRY MOGELONSKY | June 19, 2024
By Adam and Larry Mogelonsky Hotels accumulate a lot of data, all of which can be used to uncover hidden patterns for better efficiencies and throughout improvements. Understanding the intricacies of machine learning (ML) and its applications is essential for forward-thinking hoteliers. A key concept to grasp is 'data maturation’, which refers to the necessary period for ML to process and analyze vast amounts of training data. This process allows computers to test variables and identify patterns, ultimately developing algorithms and models that drive business goals. Time is a critical factor in this equation. While machines can process da...
Shiji Distribution Solutions Sees Remarkable Growth, Announces Key Promotions
Shiji | June 4, 2024
Anson Lau promoted to Managing Director - Global, Natalie Kimball named Vice President of Strategic Accounts, Americas & EMEA, and Lluc Pons promoted to Director of Strategic Account Sales. ATLANTA, Georgia, United States, June 4, 2024 - Shiji Distribution Solutions achieved its best year in 2023, doubling booking production from 2019 despite air travel capacity remaining below pre-pandemic levels. Over the past year, the company has expanded its global business footprint considerably, signing new partnerships in Japan, Korea, Taiwan, Indonesia, Europe and the US, while launching a next-generation channel manager for customers in ...
5 Ways a Virtual Executive Assistant Can Help Hotel Executives
Kenzie Biggins | June 3, 2024
By Kenzie Biggins A hotel executive’s role is different almost every day. It’s that diversity that makes the position both exciting and challenging. From ensuring proper hotel operations and securing compliance to helping drive sales and overseeing events, the responsibility that comes with the job can, at times, be overwhelming no matter if the executive is managing a single property or group. Recently, we’ve seen an uptick in hotel executives interested in hiring a Virtual Executive Assistant (VEA) to help with such an intense workload. A VEA may not be for every hotel executive, but bringing one onboard is something to consider...
Crystal Springs Resort Re-Engages Maestro PMS’ All-In-One Multi-Property Solution to Boost Hotel and Spa Operations
Maestro PMS | May 21, 2024
After a brief hiatus, the premier golf and spa destination returns to Maestro PMS to improve on-property communications and unify operations; Visit Maestro in Booth #1844 at HITEC Charlotte MARKHAM, Ontario — May 21, 2024 — Nestled in the Appalachian Valley is the Crystal Springs Resort featuring two hotels – Minerals Hotel and Grand Cascades Lodge – 10 dining outlets, eight wedding venues, six golf courses, 30 meeting venues, and two luxury spas. In addition to these guest-experience venues are indoor and outdoor pools, a state-of-the-art sports club, unique culinary experiences, and signature events. Keeping track of these e...
Hoteliers Prioritize Personalization as They Significantly Increase Investment, Finds New Amadeus Research
Amadeus | May 16, 2024
New study reveals sector plans to increase investment in technology by 16% in the coming twelve months Personalization viewed as a key driver of commercial value for hoteliers, as 85% of hoteliers feel it could help deliver in excess of 5% in incremental revenue The new report, Travel Technology Investment Trends 2024, published today from Amadeus finds hoteliers expect to increase their investment in technology by an average of 16% over the coming 12 months, with one in five planning to invest over 20% more than they did last year. The findings are the result of a survey of global senior hospitality leaders representing a div...
The American Privacy Rights Act – What Does It Mean for Hotel Companies?
Bob Braun | May 6, 2024
By Robert Braun On April 7, 2024, the United States House Committee on Energy and Commerce released the American Privacy Rights Act (APRA). While every Congress for more than a decade has introduced multiple proposals to address privacy rights on a national scale, none have gained traction, and while there’s every reason to suspect that the APRA will meet the same fate – headwinds are coming from the states that have already adopted comprehensive privacy statutes, and it is notoriously difficult to adopt legislation in an election year, and especially now), the APRA is being taken seriously, and might be the basis for a long-awaited, a...
Why Democratizing Data Is the First Step to Successful Revenue Performance
Andrew Rubinacci | March 21, 2024
By Andrew Rubinacci Today, most hotels possess more data than they know what to do with. And like most businesses that have jumped on the “data-driven” bandwagon, they quickly find themselves overwhelmed by the sheer quantity of data they end up with (to the point that some of what’s collected may fly under the radar). Case in point: 2.5 quintillion bytes of data are generated every single day. And roughly 90% of all the data ever created was developed in the last two years. So, there’s definitely no shortage of data. When such a plentiful supply of data is available, why are over half of the hospitality industry’s busine...