cendyn
The European Accessibility Act: What Hoteliers Need to Know
Cendyn | July 8, 2024
As the hospitality industry continues to evolve, it is crucial for hospitality businesses to stay head of the latest legislation impacting their operations. One critical law that all hoteliers should be aware of is the European Accessibility Act (EAA). The EAA is a landmark EU directive that establishes common accessibility requirements for a wide range of products and services. With full enforcement coming in 2025, now is the time for hoteliers to understand the EAA’s implications, as well as take steps to ensure compliance. Here’s an overview of the most important considerations facing the hospitality industry in the wake of the E...
Cendyn and Glowing Integration Redefines Omnichannel Messaging for Hotels
Cendyn | June 25, 2024
Cendyn CRM integration with Glowing offers connectivity to all messaging platforms with personalized messaging and AI-generated recommendations that synchronize to the master guest profile Boca Raton, Florida – 25 June 2024: Cendyn, a global integrated hotel technology and services company, has partnered with Glowing,a provider of omnichannel messaging solutions, to help hoteliers facilitate more meaningful conversations with their guests. This collaboration aims to transform how hoteliers communicate by providing an integrated system to manage communication across various channels, including WeChat, Line, WhatsApp, Telegram, Messenger...
Staying Ahead of Recent Changes in Google’s Search and AI Results
Cendyn | June 4, 2024
By Apollos Gause May 2024, Google announced some major changes for search as well as the rollout for AI Overview scheduled for this week. Aimed at revolutionizing how users plan, research, and learn, these new features include: The option to simplify or break searches down further with AI Overview Multistep Reasoning Capabilities Planning Capabilities AI-Organized Search Results New Ask-With-Video feature with Google Lens AI overviews Available soon in Google Search Labs, AI Overviews will allow searchers to simplify language presented in the search results and/or break it down in further detail. The purpose is to r...
Understanding California’s New Hotel Industry Legislation and Its Impact
Cendyn | May 23, 2024
California’s hotel industry is gearing up for significant changes with the introduction of two pivotal laws: California Senate Bill 644 and California Assembly Bill 537. While the former focuses on cancelation policies, the latter emphasizes pricing display transparency. In this blog, we’ll delve into the key aspects of each bill and explore their potential impact for hoteliers. California Senate Bill 644 was officially endorsed by the Governor and filed with the Secretary of State on October 10, 2023, and mandates hotels in California to allow penalty-free cancelations within 24 hours after the confirmation if reservations are made at...
Transforming Your Hotel Website Into a Room-Selling Powerhouse
Cendyn | May 21, 2024
A hotel’s website has become a must for selling rooms online. It allows hoteliers to get direct bookings and to reduce the share of OTAs on their turnover. The final goal is to convince the traveler to book on your website and not elsewhere. That’s why, on your website, you must provide future customers with the most pleasant booking experience possible. This is done by providing relevant information to the internet user on your hotel website. Find below some elements that will allow you to better sell your rooms on your site. Connect a booking engine to your hotel website To sell your rooms on your website, you must have a bookin...
Unlocking Success: Why Your Hotel Needs a Lightning-Fast Website
Cendyn | May 13, 2024
In the digital era where speed is the norm, it’s critical to the success of your establishment to provide users with a fast-loading website. In a connected world and thanks to globalization, travelers from all over the world are likely to visit your website to learn more about your hotel and make a direct booking. That’s why it’s important to have a fast-loading website, across all media (mobile and desktop) and around the world. According to a Google study, 75% of users consider that the most important element of a website is its speed. More surprisingly, it is considered much more important than the attractiveness of the website. M...
Hotel Revenue Growth Spearheads Cendyn’s Repositioning
Cendyn | March 7, 2024
Integrated hotel technology and services company unveils new brand proposition and products following portfolio consolidation Paris, France, 07 March 2024 – Cendyn, a global leader of integrated hotel solutions, has unveiled a revamped brand identity and a new consolidated product offering at ITB Berlin, bolstered by a bigger team in EMEA and APAC to support its growing customer base. Cendyn’s new value proposition presents a powerful collection of integrated solutions, enabling hoteliers to find new guests, book more direct, and grow revenue. Representing key parts of its product portfolio, Cendyn’s new consolidated Revenue G...
Why Hotels Shouldn’t Rely on ROAS to Measure the Success of a Campaign
Tina Markowitz | February 28, 2024
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