business intelligence
What’s Wrong With Business Intelligence Solutions Today?
Apo Demirtas | May 30, 2023
Apo Demirtas If you’ve been around the hospitality industry for any length of time, you will have heard the term “business intelligence” tossed around by tech experts and, if you’re like most hoteliers, the term still conjures up some vague idea of a bunch of data in charts and graphs. Sound familiar? That’s a common problem and, to be honest, it’s not your fault for not understanding the value of business intelligence solutions because there are so many different types of BI solutions, which offer different information, value, ROI, etc. that it’s hard to explain, in simple terms, what BI is and why most BI solutions today ar...
H-Hotels.com Adds Digital Media Solutions to Successful Partnership With Amadeus
Amadeus | May 8, 2023
German hotel group H-Hotels.com has signed an agreement with Amadeus to expand their reach to travelers on digital channels, adding to Business Intelligence and Travel Seller Media contracts. With expectations of a busy summer travel season, hoteliers in Europe are seeking ways to increase bookings and drive more awareness to their properties. H-Hotels.com, one of the largest privately-owned hotel chains in Germany with over 60 hotels throughout Germany, Austria, Switzerland, and Hungary has selected a broader, more far-reaching media campaign by adding several Digital Media solutions including display and social media marketing to their c...
‘Off the Shelf’ or ‘Have It Your Way’? How Hoteliers Should Shop for Business Intelligence
Cam Troutman | April 11, 2023
By Cam Troutman Standardized BI reporting restricts creativity while a customized approach to reports, dashboards, charts and graphs presents data to hotel operators in ways that make sense to each property or brand The purpose of business intelligence software is problem solving. The data derived can be analyzed to deliver actionable information that helps hotel owners and operators make more informed business decisions. With a single source of truth across the portfolio, hoteliers hope to budget better, forecast further, and cut costs more consistently to remain competitive in the industry. While this sounds simple enough, knowing which ...
Cendyn Adds New CRM Analytics Reporting Feature to Award-Winning eInsight™ CRM
Cendyn | March 21, 2023
The new game-changing visual reporting for eInsight CRM is powered by Microsoft Power BI March 21st, 2023 – Boca Raton, FL – Cendyn, a catalyst for digital transformation in the hospitality industry, is thrilled to announce the launch of CRM Analytics, a new reporting feature for Cendyn’s eInsight CRM. This innovative enhancement is designed to drive effective and impactful decision making for hoteliers at scale. With the addition of CRM Analytics, eInsight CRM has simplified the process of transforming hotel organizations’ marketing data into actionable insights to help drive revenue, engagement, and direc...
Aptech’s Enterprise Accounting Software Scores BIG With Hoteliers Across All Segments
Aptech Computer Systems Inc. | March 14, 2023
Users rank PVNG by Aptech 98 out of 100 for ease of use, ROI, implementation and customer support PITTSBURGH, March 14, 2023 — Aptech was a finalist in the Hotel Tech Report “Best Finance & Accounting Software” 2023 popularity index. Although the provider of hospitality financial management solutions narrowly missed 1st place by a mere 2 points, the company said more than 100 reviews by users of its PVNG enterprise accounting solution say it is No. 1. “We certainly feel like winners, especially since our customers made it abundantly clear that in their eyes Aptech is ‘the best’ hotel accounting software on the market,”...
Onyx CenterSource Appoints Daniele di Bella as Vice President & Head of Global Sales
Onyx CenterSource | February 28, 2023
DALLAS (March 1, 2023) — Onyx CenterSource, a leading global provider of B2B payments and business intelligence to the hospitality industry, today announced the appointment of Daniele di Bella as vice president & head of global sales, responsible for accelerating revenue, developing new sectors and contributing to marketing and business strategies. Di Bella brings more than 12 years of industry experience to the role. Most recently, he was SiteMinder's vice president of sales in the EMEA region, managing multiple sales teams internationally throughout an initial public offering. Prior to that, he held sales leadership positions at eD...
Data Visualization Powers Mandarin Oriental’s BI Strategy
myDigitalOffice | January 12, 2023
Leadership at Mandarin Oriental Hotel Group has teamed with Datavision to transition from Excel spreadsheets into more advanced Business Analytics, gaining a better understanding of their business and the data behind it. Mandarin Oriental Hotel Group is an award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Their flagship property, The Mandarin, opened in 1963 in Hong Kong, and Mandarin Oriental today operates 36 hotels in 24 countries, each reflecting the company’s oriental heritage, local culture and unique design. Mandarin Oriental has become an established leader in luxury hospital...
Amadeus and Key Data Announce Business Intelligence Partnership
Amadeus | January 12, 2023
The combination of forward-looking market insights will produce the industry’s most accurate view of worldwide air, hotel, and alternative accommodations bookings. As travel trends continue to evolve, so have the lodging options available to travelers. From hotels to short-term rentals, travelers have more choices than ever. For hoteliers, property managers, and tourism organizations trying to understand what’s happening in their market and how they are performing against their competitive set, a full picture of accommodation bookings and air traffic is necessary to make accurate, data-driven revenue decisions. With this in mind, Am...
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