artificial intelligence
Zonetail Partners With Routier to Bring AI Contactless Multilingual Guest Messaging
Routier | November 17, 2020
Integration partnership enabling 25,000+ AAHOA affiliate hotels, and other Zonetail hotel partners, to digitally communicate with guests using the Zonetail app, or by using Routier, connecting guests and staff via SMS/text, Instagram, Twitter, WhatsApp, WeChat, Facebook, Line and others NEW YORK — November 17, 2020 — Routier announces an integration partnership with Zonetail Inc. (TSXV:ZONE, OTCQB:ZTLFF) that can enable 25,000+ Zonetail partnered hotels across North America to facilitate contactless mobile communication between guests, staff, and local businesses. Routier is a leading provider of AI-enabled hotel guest-engagement and o...
Cendyn and DerbySoft Collaborate to Provide Hoteliers With Advanced Metasearch Capabilities
Cendyn | May 27, 2020
Collaboration makes it possible for hoteliers to leverage AI to address the complexities in the metasearch marketplace. Wednesday, May 27, 2020 – Boca Raton, FL – Cendyn, the leading innovator in CRM, digital marketing, sales, and revenue strategy for the hospitality industry, announced today a collaboration with DerbySoft, a distribution and digital marketing services platform focused across the hospitality sector. This collaboration will provide hoteliers with the means to use the smartest artificial intelligence (AI) in the industry to power their metasearch advertising. Collaborations between hospitality technology specialists ...
ProfitSword Unveils ProfitAbility to Provide Hoteliers With Latest in Machine-Learning Business Intelligence
ProfitSword | February 18, 2020
New solution leverages advanced artificial intelligence to identify performance data anomalies while providing users with even greater control over how they consume information. ORLANDO, Fla. (February 18, 2020) – ProfitSword, hospitality’s premier developer of business intelligence and data integration software, has announced the launch of ProfitAbility, an advanced dashboarding and reporting platform that uses the latest in artificial intelligence to autonomously identify and report anomalies within data reflecting business performance. Compatible with ProfitSword’s full suite of data management solutions, ProfitAbility is vitally ...
Pop-Up Hotels, Autonomous Vehicle Sightseeing and Other Trends to Watch in 2020 and Beyond
Alan Young | January 8, 2020
By Alan Young Two decades ago, if I were to have asked you what the world would look like in 2020, what would you have said? Would you have anticipated the steady rise of self-service technology, tools allowing for instant gratification across all aspects of our life, and artificial intelligence? The autonomous vehicle? The seemingly endless runway of possibility stretches before us, with the help of cutting-edge platforms that were once merely a futuristic concept? Moreover, what predictions would you have offered up for travel? While our industry is always subject to change and, most would argue, has been on an upward trajectory of te...
Beonprice Redesigns Hotel Quality Score to Improve Revenue Strategies
Beonprice | December 11, 2019
Cutting-edge technology pairs traditional revenue management tools with new Hotel Quality Index™ to boost hotels’ REVPAR 11 December 2019: Challenging the adage of ‘quality over quantity’, travel technology company Beonprice (www.beonprice.com) has redesigned the hospitality industry benchmark assessment to help hoteliers better qualify rates and competitor set in their revenue management strategies. The new Hotel Quality Index™ (HQI™), developed by Beonprice, is a unique way of assessing a hotel’s reputation and market position to improve a property’s REVPAR. Combining traditional revenue management considerations with real...
AI in Recruitment: Artificial Intelligence over Human Intelligence?
Kimberly Yoong | November 7, 2019
As the hospitality industry seeks to automate and streamline its processes to drive operational efficiencies, will AI-automated hiring practices soon be a necessity? By Kimberly Yoong Technological progress in today’s society has reached unprecedented levels; the World Wide Web did not even exist thirty years ago, while smartphones as we know them today have barely been around for a decade. Now, an even more sophisticated tool is at the forefront of changing the way we live – Artificial Intelligence (AI). McKinsey’s Global Institute model predicts that approximately 70 percent of companies will adopt some form of AI by 2030, and ...
AI in the Hospitality Industry: Pros and Cons
Donald Fomby | September 18, 2019
By Donald Fomby Over the last several years, AI-powered technologies like voice- and text-enabled assistants and chatbots have become a usual part of our lives. In fact, we should be approaching the point where we would be totally okay with AI managing our homes. Even though sci-fi movies have led us to believe that AI’s ultimate purpose is to take over humanity, its main goal is to serve us and make our lives better. Serving people and providing them with pleasant hospitality as some of the goals of AI make it a perfect fit for the hospitality industry. So, instead of taking over and telling us what to do, AI can assist hospitalit...
Balancing Technology With the Human Touch in Hospitality
Nicole Dehler | August 8, 2019
By Nicole Dehler, Vice President of Product Management StayNTouch, A Shiji Group Brand Recent advances in artificial intelligence promise to revolutionize the hospitality industry, dramatically enhancing personalization, connectivity and revenue generation. But some technology experts ask: Will people still be able to make a difference, or are we entering a brave new world where self-service and intelligent communication platforms completely take over? In the past decade, technologies such as cloud computing, complex data analytics, and A.I. have swept across the hospitality landscape, modernizing formerly archaic systems that once de...
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