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MSI CloudConnect™ Delivers Business Continuity
with Exclusive CloudSync™ Technology

Answers "What happens if my Internet goes down in the cloud?"

Phoenix, AZ — December 11, 2012 — Multi-Systems, Inc. (MSI), a cloud services hospitality technology solutions provider, today released its exclusive CloudConnect™ offering with CloudSync™ technology. Integrated with CloudPM™, MSI’s next generation property management system, CloudConnect™ ensures business continuity when Internet services are lost.  The new product responds to widespread concern from the hotel community about possible lost connectivity between property and cloud-based systems.
Ted Warring, MSI’s Chief Technology Officer offered a down-to-earth perspective when interviewed about the problem and industry-wide concerns.  Warring stated: “There are two major questions I am asked all the time about cloud technology:  ‘What if my hotel loses Internet connectivity?’ and ‘How will you safeguard my hotel data?’  When hoteliers hear my answer of CloudConnect™ with CloudSync™ they understand the importance of the solution, and can’t wait to move in the direction of CloudPM™.”
“The benefits of using CloudPM™ became even more valuable when presented with this technology,” observed Jannet Grunder, general manager of Liberty Lodge, St. Robert, Missouri.  “CloudConnect™ with CloudSync™ keeps the system up and running—offering us a cue in a color change on screen—when the Internet goes down.  It’s the easiest and safest PM system I’ve ever used.  I love it!” 
Another general manager using the technology, Heather Patrick of Hotel Med Park, Sacramento, California added, “CloudPM™ is always online.  This new technology offers the only ‘true’ cloud solution that also meets the challenge of continued business operations when Internet outages occur.  Because of that, we’re always in business.”
“Hotel operations continue as usual in CloudPM™, even when Internet connectivity has been temporarily lost,” Warring went on to say.  “When connectivity is restored, all data and business transactions automatically synchronize back to the cloud.  CloudSync™ maintains an additional copy of the hotel’s data on the MSI CloudConnect™ device located at the hotel. This added security provides certainty that the hotelier’s data is safe and available for disaster recovery at any time.”
Rick Munson, President and Chief Executive Officer concluded, “After listening intently to the needs of our customers, and taking concerted efforts to deliver a technology to work impeccably with or without the Internet, MSI is proud to respond to concerns with this game-changing product.  Expectations have been exceeded, and that’s a beautiful thing.”  
About CloudPM™
MSI’s CloudPM™, the future of cloud computing, is an attractive property management system technology solution for the hospitality industry.  CloudPM™ yields all the functionality of a full featured PMS. Substantial savings in capital expenditure, increased operating efficiencies, and low recurring expense are a few of the significant benefits.  Property data is housed remotely and securely.  This allows hotelier’s to manage single or multiple properties remotely via the Internet, eliminating the need for on-site IT expertise and expensive hardware replacements. 
About Liberty Lodge
The newly renovated Liberty Lodge in St Robert, MO is located within five minutes of the front gates of Fort Leonard Wood, off the historic Old Route 66 and Interstate 44. Liberty Lodge is privately owned and operated, providing guests with all the comforts of home, combined with superior guest service. Liberty Lodge is renowned for extras, without the extra fare. Need to do a load of wash? There’s a laundry room provided free of charge, 24/7. Need a bite? A fully stocked canteen with snacks, entrées, and beverages is also available 24/7. Call for a reservation: (573) 336-3121 or book online
About Hotel Med Park
Hotel Med Park, Sacramento is the newest property of the Royal Guest Hotels group. Our goal is to exceed the expectation of our guests by offering in room amenities you won’t find in the average hotel. Conveniently located directly across the street from UC Davis Medical Center Campus, we are a AAA 3-Diamond property with modern comforts and boutique-style amenities in the heart of downtown Sacramento. For more information, visit
About Multi-Systems, Inc. (MSI)
Serving the hospitality industry since 1990, MSI (Multi-Systems, Inc.) is a cloud services technology company delivering people, product and focus…with a passion for excellence.  In complete success of this mission, MSI today is a leading supplier of hotel technology and guest management solutions. With an installed customer base of over 5,800 hotels and resorts throughout North America, MSI is one of the largest providers of fully integrated property management, sales and catering, marketing, point of sale, Web booking, and centralized corporate services. MSI specializes in “total system solutions” for management companies and hotel chains by providing central reservation, marketing, revenue, and property system integration. For more information on MSI, visit

Connie Jensen, Marketing Manager
MSI (Multi-Systems, Inc.)

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