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Best Western Atrea Hotel and Suites in Lackland, TX
selects MSIís PMS & POS
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West Hospitality Limited and MSI: Uncompromising choice for guests and technology


Phoenix, AZ Ė April 16, 2009 Ė MSI (Multi-Systems, Inc.), a hospitality technology solutions provider, has been selected to provide integrated property management and point of sale technology by West Hospitality Limited to the Best Western Atrea Hotel and Suites in Lackland, TX. 

San Antonio developer and hotel owner Ajay Patel broke ground on the property in early 2008.  The business-friendly hotel is slated to open in April 2009 with MSIís WinPM Property Management System (PMS) and integrated PlacePoint Point of Sale (POS).  

WinPM, an industry leading hospitality technology solution, was approved for integration with Best Westernís two-way CRS mandate in 2003.  PlacePoint is MSIís POS solution and offers both retail food/beverage and self-service functionality.  Widely used in the mid market to increase staffing efficiencies, PlacePoint allows guests to order their meal selections via self-service touch screen technology.
The solution will offer Patelís West Hospitality group the latest in technology and offer guests the convenience they have come to expect.
Best Western unveiled the prototype for this property in October 2007.  Signature features are a multi-function community space, breakfast area, bar and media area.  Patel said, ďThis Best Western is an ideal fit for this location at the junction of two major highways and a short drive from Lackland Air Force Base, a Microsoft data center, three new hospitals and SeaWorld.Ē

ďMy company operates several hotels for various brands, so we have first hand experience with multiple technology vendors.  We have always found MSI to be very customer-focused and committed to providing superior service pre- and post-sale,Ē Patel said.

Commenting on the contract, Andrew Sanders, MSIís vice president of sales, said, ďWe are delighted to grow our relationship with both Ajay Patel and this exciting new Best Western.  His new property and MSIís solution will deliver a unique guest experience and the right mix of customer-facing technology.  We are thrilled to be a partner.Ē

About Multi-Systems, Inc. 
Serving the hospitality industry since 1990, MSI (Multi-Systems, Inc.) is a leading supplier of hotel technology and property management software solutions. With an installed customer base of nearly 3,000 hotels and resorts throughout North America, MSI is one of the largest privately-held providers of fully-integrated property management, sales, marketing and catering, point of sale, web booking, and centralized corporate services. MSI specializes in "total system solutions" for management companies and hotel chains by providing central reservation and property system integration. For more information on MSI, visit www.msisolutions.com.

About Best Western International
Best Western International is THE WORLD'S LARGEST HOTEL CHAIN®, providing marketing, reservations and operational support to over 4,000 independently owned and operated member hotels in 80 countries and territories worldwide. An industry pioneer since 1946, Best Western has grown into an iconic brand that hosts approximately 400,000 worldwide guests each night. Best Western's diverse property portfolio, its greatest strength, stems from a business model designed to give owners maximum flexibility to address market-specific needs. Equally committed to the business and leisure traveler, Best Western recently embarked on a five-year mission to lead the hotel industry in customer care. Since 2004, Best Western has served as the Official Hotel of NASCAR®. For more information or to make a reservation, please visit www.bestwestern.com.

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Contact:

Laura Kirby-Meck
MSI
   Tel:   (602) 870-7827
    Toll Free:  (800) 331-7890
Laura.Meck@MSIsolutions.com
 

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