Hotel Online
News for the Hospitality Executive


 
 

MSI Surrounds itself with Great Hospitality Solutions Minds
First Annual Consultant Roundtable is a Huge Success



Phoenix, AZ – December 19, 2008 – MSI (Multi-Systems, Inc.) a leading provider of hospitality technology and services recently hosted the first annual Consultant Roundtable, featuring some of the industry’s best and brightest minds.  

In an effort to further their own understanding and expose their servant leadership style, MSI brought together several of hospitality’s leading consultants; for a one day session to further understand trends and the overall current direction of the hospitality industry, from an external point of view.  

“MSI takes great pride in nurturing the relationships they have built and those they have yet to discover.  This conference was not just about technology, nor was it to focus on MSI hospitality technology products and services.  It was an opportunity for all involved to come together, and compare an understanding of hoteliers’ needs and desires as well as learn about potential concerns that need to be addressed” stated MSI President Tim Tiller, following the meeting

MSI welcomed Dr. Dan Connolly, Associate Professor of information technology at the University of Denver’s School of Hotel, Restaurant and Tourism Management as the moderator for the day’s activities.  Dan walked everyone through a series of targeted questions providing a collaborative environment where information freely flowed.  Using a break out group methodology, Dan presented each question and allowed the diverse group to debate, generating agreed upon responses. Groups rotated to maintain diversity in responses.  After all questions were discussed, Dan brought the group back together later in the day to review.  The consistency of responses was astonishing.  

When asked what they hoped to take away, by participating in this unique industry event, Mark Haley, Partner at Prism Travel & Hospitality stated “I have had very little exposure to MSI.  I am interested in learning from the other great minds in the room, as well as gaining a better understanding of MSI and their solutions.”

John Burns, President Hospitality Technology Consulting, commented “I have seen MSI from the periphery, I hope to gain a better understanding of where they fit in to the mix of technology providers.  At the end of the day, I understand that MSI is clearly more than a PMS provider, the company’s offerings go beyond technology.”

Dan Connolly agreed “[MSI] truly has a customer-centric focus and is offering a number of value-added services that take the company beyond that of a typical property management system (PMS) provider.”

“When it comes to technology, our industry has worked hard to create specifications [HTNG], MSI has gone further in its technological pursuit,” stated Darrin Pinkham of DP & Associates. 

Dave Berkus who has had the greatest level of exposure to MSI agreed “that the leadership team and products have evolved beyond expectations.”

Watch for the full recap of this annual event to be published on MSI’s web-site in January, along with each of the Consultant’s biographies. 
 

About Multi-Systems, Inc. 
Serving the hospitality industry since 1990, MSI (Multi-Systems, Inc.) is a leading supplier of hotel technology and property management software solutions. With an installed customer base of nearly 3,000 hotels and resorts throughout North America, MSI is one of the largest privately-held providers of fully-integrated property management, sales, marketing and catering, point of sale, web booking, and centralized corporate services. MSI specializes in "total system solutions" for management companies and hotel chains by providing central reservation and property system integration. For more information on MSI, visit www.msisolutions.com.

.
Contact:

Laura Kirby-Meck
MSI
   Tel:   (602) 870-7827
    Toll Free:  (800) 331-7890
Laura.Meck@MSIsolutions.com
 

.
 
Also See: Superior Service has a new name, Michael Crain; MSI hires Leading Customer Service Author to Lead Associates and Call Center / November 2008
Darden School of Business Gives MSI's Hospitality Solutions Top Grades; MSI's Property Management Software successfully implemented at Darden’s on Campus Hotel / September 2008
Hospitality Technology Company MSI Successfully Adds Windows Vista Platform to Property Management Software; MSI continues to deliver leading-edge property management solution for clients / September 2008
Property Management Software Company MSI Empowers over 550 Best Western Properties with Increased Brand Support; MSI is First to Deliver Gold Crown Club International (GCCI) Loyalty Program Integration / July 2008
Tech Company takes on Interior Decorating; MSI and Ronald McDonald House at Phoenix Children's Hospital Working together to provide a loving, safe environment for the families of sick children / July 2008
Hospitality Solutions Provider MSI Announces Addition of New Chief Marketing Officer / June 2008
Microsoft Technology Center Customer Solution Case Study; Software Developer Increases Product Scalability with Access to the Right Resources / May 2008
MSI Achieves Payment Industry Compliance; Firm’s Software Completes Visa Payment Application Best Practice Validation / March 2008
MSI's Commitment to Quality and Customer Satisfaction Demonstrated in EnterprisePM Benchmark Testing; MSI Leverages Microsoft Partnership to Optimize Performance and Customer Value / March 2008
MSI Partners with Leading eLearning Development Group; d’Vinci Interactive will provide web based training tools for MSI Products / February 2008
MSI Attracts Industry Veterans for Key Executive Positions - Andrew Sanders and Keith Cook Join MSI / January 2008
Rivertide Suites Luxury Condo Hotel Installs WinPM; MSI Enhances WinPM with Condo Hotel Reporting / January 2008
MSI Announces New Partnership with Advance Card Systems to Provide Integrated Solution for Identification Storage; EnterprisePM, WinPM and Nova Plus will offer the new functionality / January 2008
Best Western Ville-Marie in Montreal Chooses MSI’s Products to Automate Luxury Hotel / December 2007
MSI Introduces The Helm; A seamless interactive tool, centrally located, providing real time access to data management across an entire hotel portfolio / November 2007
Development of Best Western Two-Way CRS Interface to MSI’s Nova Plus Underway/ October 2006
MSI Announces Dedicated Brand Managers for Its Customer Assistance Center / September 2006
Pegasus Scottsdale Data Center Becomes Hosting Facility for MSI’s Web-based Solutions / June 2006
MSI’s NovaPlus Wins Continued Acceptance,  Best Western Two-Way Interface to be Deployed / May 2006
Hospitality International Selects MSI As Preferred PMS Partner / May 2006
Peppertree Inns & Suites Reap the Benefits of MSI Two-way Interface; Best Western member properties maximize room revenue via two-way CRS rate-tiering feature / February 2006
MSI Announces Management Promotions - Sales and service capabilities further enhanced as MSI anticipates a year of unprecedented success / February 2006
MSI’s WinPM to Become the First-Ever ‘Brand Standard’ PMS Platform for Hawthorn Suites Hotels / January 2006
MSI, Pegasus Agree to Develop Interface Between PMS, CRS; Interface will include rate update and client file information that will allow hoteliers to manage rates and customer data from one system / November 2005
Multi-Systems Inc. Purchases PMSs from Pegasus Solutions Inc.; Acquisition brings more than 450 Best Western properties to MSI’s growing portfolio / October 2005
To Improve PMS Interface Consistency, MSI Joins HTNG’s ‘Distribution Solution Workgroup’ / October 2005
AmeriSuites Upgrades to MSI’s WinPM / September 2005
MSI, Best Western Two-Way CRS Interface Installations Building Momentum / August 2005
Levi to Solidify Infrastructure, Customer Integration at MSI; Leor Levi joins Multi-Systems Inc. as Director of Information Technology / August 2005
Ted Warring to Spearhead Ongoing Technical Development at MSI; Promoted to ‘Chief Scientist,’ Warring Will Direct Future Products for MSI / Aug 2005
Marc Voirol to Lead MSI’s Proactive Account Management Team / Aug 2005
MSI’s Longevity, Success Paves Way for Internal Growth, Executive Promotions / May 2005
USFS Selects MSI As Exclusive PMS Provider For Hawthorn Suites Hotels; Extended-stay hotels joining the US Franchise Systems family will be required to install WinPM / May 2005
MSI Is On The Move; Hospitality Technology Provider Plants New Roots to Prepare for Future Growth, Expansion of Products, and Larger Customer Assistance Center / April 2005
Check-in to Check Out - The MSI WinPM Wireless Hand-held Solution / April 2002 
.


To search Hotel Online data base of News and Trends Go to Hotel.OnlineSearch
Home | Welcome| Hospitality News | Classifieds| One-on-One |
Viewpoint Forum | Industry Resources | Press Releases
Please contact Hotel.Onlinewith your comments and suggestions.