Hotel Online  Special Report

 

 
"Check-in" to Check Out 
The MSI WinPM Wireless Hand-held Solution

-
Phoenix, Arizona - (April 10, 2002) Multi-Systems, Inc. (MSI), an Integrated Technology leader in Property Management Systems for the lodging industry, in a joint effort with Symbol Technologies, Inc. and VingCard a.s., has successfully installed their new WinPM Wireless hand-held solution.  The initial installation at the Lodging Enterprises’ Oak Tree Inn located in Green River, WY, and was completed February 2002.

Lodging Enterprises’ properties are primarily situated near railroad stations and specialize in catering to railroad industry personnel.  “The WinPM Wireless solution is uniquely applicable at the Oak Tree Inn, as the property has a campus-like layout of the rooms, “ says Kim Stahr, General Manager of the Oak Tree Inn. “Guests are not required to stop at the front-desk, but are simply checked-in through a corporate lodging card with the WinPM Wireless unit aboard the ride from the train station. They are saved from check-in counter lines, protected from weather elements, thus allowing a direct arrival at their room.  As a result, guest processing is streamlined, hassle-free, increases guest satisfaction and operates more cost effectively.”

The Wireless hand-held devices, made by Symbol Technologies, and room key encoding technology, from VingCard, enables the user to obtain authorizations and encode room keys on the spot. Other prime functions of the WinPM Wireless unit are: print registration card, print room directions, check-out guest with balance to credit card or direct bill, change payment method, add additional authorizations, and print folio. 

“Our first installation has been a complete success with all systems fully operational” said Brian Primeau, Vice President of New Business Development, MSI. “Future WinPM Wireless enhancements already being charted out include multiple folio registration, multiple folio creation upon check-in, and change of payment method with direct bill look-up. In addition, the MSI’s wireless unit will allow charges to be posted to a guest folio at any location on the property and a walk-in registration feature will be added. Installation of MSI’s WinPM Wireless solution will continue at 20 additional Lodging Enterprises’ locations over the next  twelve (12) months”.

About Multi-Systems, Inc. (MSI)
MSI, founded in 1990, Multi-Systems, Inc. (MSI), an Integrated Technology leader in Property Management Systems for the lodging industry.  With over 2,500 completed installations at hotels and resorts throughout North America, MSI is one of the lodging industry’s largest providers of hardware and software for full integration of Property Management, Sales & Catering, POS, ASP Corporate Services, Self Check-in/out Kiosks, and Wireless Hand-held systems.  MSI specializes in “total system solutions” for management companies and hotel chains by providing central reservation and property system integration.

The MSI Customer Support Team has been recognized as the “best of the industry” and is the key to the success of MSI’s products and services.  For more information visit the MSI web site at www.msisolutions.com, or e-mail info@msisolutions.com.

About Symbol Technologies
Symbol Technologies, Inc., winner of the National Medal of Technology, is a global leader in mobile data transaction systems, providing innovative customer solutions based on Wireless local area networking for data and voice, application-specific mobile computing and bar code data capture. Symbol's Wireless information appliances connect the physical world of people on the move, packages, paper and shipping pallets, to information systems and the Internet. Today, some 10 million Symbol bar code scanners, mobile computers and Wireless LANs are utilized worldwide in markets ranging from retailing to transportation and distribution logistics, manufacturing, parcel and postal delivery, government, healthcare and education. Symbol's systems and products are used to increase productivity from the factory floor to the retail store, to the enterprise and out to the home. More information about Symbol is available at www.symbol.com.

About VingCard, a.s.
With locks installed on nearly 3 million doors in more than 16,000 hotels in 137 countries around the globe, VingCard is the established world leader in hotel locking systems. Since inventing the recodable door lock in 1979, VingCard has continued to dominate the market for over 20 years by continuously introducing new, state-of-the art locking technology and related products. In cooperation with Elsafe, a subsidiary that ranks as the leading international supplier of electronic safes, The VingCard Group offers a full range of security products and services to the hospitality industry. VingCard a.s. is part of a global network consisting of 11 subsidiaries and 75 distributors. World headquarters for the group are located near Oslo, Norway, and VingCard's U.S. operations are based in Dallas, Texas. More information about VingCard is available at www.vingcard.com.

 

###

Contact:
Multi-Systems, Inc. (MSI)
Brian Primeau
VP New Business Development
602.870.4200
www.msisolutions.com
info@msisolutions.com

Also See Innlink Announces Two-Way CRS Interface with Multi-Systems, Inc. (MSI) PMS / Jan 2002 


To search Hotel Online data base of News and Trends Go to Hotel.Online Search

Home | Welcome! | Hospitality News | Classifieds | Catalogs & Pricing | Viewpoint Forum | Ideas/Trends
Please contact Hotel.Online with your comments and suggestions.