Hotel Online
News for the Hospitality Executive


Knowland Field Research Unaffected by Natural Disasters

Clients receive high-quality data in the midst of Hurricane Irene and other severe weather events

Washington, DC, 09/12/11The Knowland Group, the world’s largest data company for the global meetings industry, is committed to providing clients with the highest quality of field research, regardless of circumstance. Whether they are facing brush fires in Texas, tornadoes in Oklahoma, or earthquakes in Washington, D.C., Knowland field researchers get the job done.
“We take our commitment to providing clients with accurate field research about their competitive set the very next morning very seriously,” said Knowland CEO Michael K. McKean. “Hoteliers across the globe trust Knowland to deliver no matter what the situation.”
Most recently, while Hurricane Irene was hitting shore all along the East coast, Knowland field researchers collected data on thousands of events at hotels in over 20 metropolitan areas. This included routes in Savannah, Ga. (Oglethorpe Mall/SE, Savannah CBD/Airport), Charleston, S.C. (Charleston/West Ashley, Mount Pleasant/Isle of Palms, North Charleston/Airport), Atlanta, Ga. (Atlanta Airport, Atlanta Alpharetta/North, Atlanta Buckhead, Atlanta Chamblee/Norcross, Atlanta Downtown, Atlanta East, Atlanta Galleria/Marietta, Atlanta Northeast, Atlanta Northwest, Atlanta Perimeter Ctr./Roswell, Atlanta South), Columbia, S.C. (Columbia East, Columbia West), Myrtle Beach, S.C. (Myrtle Beach & South, Myrtle Beach North), Charlotte, N.C. (Charlotte Downtown/Airport, Charlotte I-77/Southpark, Charlotte University Place, Rock Hill/Monroe, Salisbury/Concord), Raleigh/Durham, N.C. (Cary/South Raleigh, Crabtree Mall, Durham/Chapel Hill, Research Triangle/Airport), Greensboro, N.C., Norfolk/Virginia Beach, Va. (Chesapeake/Suffolk, Newport News/Hampton, Norfolk/Portsmouth, Virginia Beach, Williamsburg), Richmond, Va. (Petersburg/Chester, Richmond Downtown/Airport, Richmond North/Glen Allen, Richmond West/Midlothian), Washington, D.C. (Alexandria, Arlington, Bethesda/College park, Dulles Airport Area, Fairfax/Tysons Corner, Frederick/Rockville, Maryland South & East, Suburban Virginia Area, Downtown DC), Baltimore, Md. (Baltimore City, Baltimore Suburbs, Baltimore, MD Area, BWI Airport/Annapolis), Delaware (Delaware Area, Wilmington MSA), Philadelphia, Pa. (Philadelphia Airport/Stadium, Philadelphia Center City, Philadelphia Northeast/Lower Bucks, Philadelphia Northern Suburbs, Philadelphia Western Suburbs, South Jersey), New Jersey Shore (Atlantic City, North Shore), Central New Jersey (Brunswick/Edison Area, Central NJ/Princeton, Hunterdon/Somerset, Jersey City/Secaucus), Newark, N.J. (Morris/Sussex/Warren, Newark/Union County), New York City, N.Y. (Lower Manhattan, New York City Area, Rockland/Westchester, Times Square Area, Uptown/Midtown East), Hartford, Conn. (Hartford Downtown/South, Hartford North/Windsor Locks), Connecticut Area (Groton/Norwich, New Haven/Waterbury, Stamford/Danbury), Rhode Island (Providence), Boston, Mass. (Andover/Danvers NE, Boston Downtown/Airport, Boston Southshore, Cambridge/Waltham, Dedham/Malborough, Woburn/Tewksbury NW), Massachusetts Area (Massachusetts SE/Cape Cod, Springfield, Worcester), New Hampshire (Portsmouth/Manchester), and Maine (Maine South/Augusta, Portland).
Not only does Knowland offer the complete business development package and superior customer service, we can also promise hoteliers that our field researchers will be collecting data no matter what Mother Nature decides to throw at us.
About The Knowland Group
The Knowland Group is a proven innovator, developing intuitive marketing products and services that streamline and support event and group sales in the hospitality industry. The company, headquartered in the Mid-Atlantic region of the United States, serves more than 3,000 hotel clients and 25,000 users globally. Knowland was ranked as the fifth fastest growing software company (public or private) in North America by Deloitte and the second fastest growing private company in the travel industry for both 2009 and 2010 by Inc. Magazine. For more information, visit, call 410-860-2270, or follow us on Twitter @knowlandgroup.


Megan Tate, Communications Manager
The Knowland Group
(202) 312-5880

Receive Your Hospitality Industry Headlines via Email for Free! Subscribe Here  

To Learn More About Your News Being Published on Hotel-Online Inquire Here
Also See: Oklahoma Hotel & Conference Center Streamlines the Entire Booking Process with Knowland's Target Net; National Center for Educational Development Conference Center & Hotel simplifies their group booking process with cutting edge sales & catering tool / August 2011

Peppermill Resort Spa Casino Chooses Knowland Professional Business Development Services for Second Straight Year; Satisfied Reno meeting facility renews services to drive revenue and crush sales goals / August 2011

Nashville Holiday Inn Express Chooses Knowland's Target Net for Meetings Management; Target Net's ground-breaking platform streamlines the booking process, allowing the Holiday Inn Express to quickly and efficiently drive sales / August 2011

The No Hidden Fee Guarantee: The Knowland Group doesn't hassle clients with surprise costs; instead offers complete SaaS solutions to hoteliers / August 2011

Knowland Links Florida Golf Resort with Target Net; GreenLinks Golf Villas at Lely Resort is part of Target Net’s growing client list / August 2011

Knowland Uses the Force to Train Jedi Sales Masters; This is the second in a five-part series: The Knowland Employee Development Pipeline / July 2011

The Knowland Group Hires 150th Employee; Knowland staff grows nearly 50% in the first half of 2011 to keep up with client demand / July 2011

Knowland Partners with Sofitel Luxury Hotels; Knowland's Professional Business Development services to be used at luxury hotel brand's properties / July 2011

Knowland Launches SmartPhone Leads App for iPhone; Cutting edge business development firm releases innovative Location Aware Augmented Reality app for mobile platforms / June 2011

Build Credibility, Generate Buzz, and Drive Revenue with Knowland’s Target Net Social; Innovative dashboard makes social media profitable for hoteliers / June 2011

Knowland Hires Experienced Partnership Integration Director; Ground-breaking business development firm looks to the future and prepares for universal integration of products / June 2011

Sign, Save and Send Proposals, Contracts and BEOs from anywhere in the world with Target Net; The Knowland Group partners with EchoSign to give clients the ability to sign any document on the spot / June 2011

Knowland’s Target Net Leads Revolution in Hotel Meetings Management, Social Media Integration; Innovative platform now features streamlined booking process, improved BEO interface, integrated social media dashboard, and more / June 2011

Knowland VIP Client, Tonia Noonan, Featured in Join the Revolution Ad Campaign; "I felt like a movie star!" said Noonan, VPOSM for Sunburst Hospitality and Knowland Target Net customer / June 2011

The Knowland Group is Named a Top Place to Work; The Washington Business Journal announces Knowland is one of the Top 50 Best Places to Work in Greater Washington 2011 / May 2011

Knowland Hires Record Breaking VP of Sales, Phil Saims; Award Winning Sales Executive Shatters Records in his First Two Months at the Helm / April 2011

Knowland Chief Learning Officer Speaks at Elevate 2011 Conference, Hosted by the California Society of Association Executives; Social Media, Collaboration Tools, Rapid Learning Development Key to High Growth Businesses / April 2011

Knowland Expands Washington DC Facilities with Move to Vibrant Chinatown Neighborhood; Company Increases Office Space in the Washington Metro Area by More Than 500% to Keep Pace with Growth / March 2011

Top 5 Reasons Why Knowland Customer Service Rocks! Knowland’s client care services leave competitors in the dust / March 2011

"It Won’t Be In This Year’s Model but Maybe in Four Years You’ll Get that Cup Holder You Want"; Top 5 Customer Service Complaints about Hotel Meetings Management and Sales & Catering Software / March 2011

“I Can Never Get Anyone on the Phone and They Charge Me for the Air I’m Breathing”; Top 5 Customer Service Complaints about Hotel Meetings Management and Sales & Catering Software / February 2011

Hotels Can Score a Touchdown with Super Bowl Business; Knowland survey finds that 80% of hotels did not host Super Bowl parties this year / February 2011

Target Net Goes Mobile on the iPad; “You are changing the world” said one Knowland Client / January 2011

The Knowland Group Puts an End to the Dead End; This is the first in a five-part series: The Knowland Employee Development Pipeline / January 2011

Top 10 Group Events; College Football Bowl Series; 2010-2011 / January 2011

The Knowland Group Hiring Blitz Takes Off; Knowland staff increases by nearly 40 percent to handle the high demand / January 2011

Knowland Gives Hoteliers New Insight into Business Development; The New and Improved Leads Database Includes Detailed Contact Research, Exporting Options, New Advanced Search Capabilities, Insight Alerts, and More / January 2011

Knowland Receives Customer Interaction Solutions Magazine’s 2010 Product of the Year Award; Target Net Honored for Exceptional Innovation in Hospitality Business Development Software / January 2011

Hotels Optimistic About Future But Still Not Hiring; Knowland Survey Finds Majority of Hoteliers Experienced Growth in 2010, Expect More in 2011 / December 2010

Knowland Hires Seasoned Director for Event Booking Center (EBC); Experienced Call Center Manager to Lead EBC in Proactive Outbound Sales for Clients / December 2010

Knowland EBC (Event Booking Center) Expands 500% Due to Increased Demand; 30,000 SqFt Location Opened to Support Professional Business Development Services / December 2010

Creating a Culture of Success at Knowland; Knowland CEO Mike McKean Maps out how Employees “Belong, Thrive and Arrive” / November 2010

Hotels Down in the Polls on Election Night; Only 23% of hotels surveyed by Knowland have election watch parties booked on Tuesday / November 2010

Knowland Chief Learning Officer Discusses Fast HR Strategies with Center for Effective Organizations; 5th Fastest Growing Software Company in North America Presents on Challenges Developing Training for High-Growth Businesses / October 2010

Hotels Slow to Act on Mobile Apps Despite Belief in Their Future; Knowland survey finds many are unaware of hospitality apps / October 2010

Knowland Moves Reports to the Cloud; Innovative Business Development Firm Enhances Client Experience / October 2010

Knowland Provides 25,000th Customized Event Report Event Booking Center Supplies Golden Leads to Hotel Sales Teams / October 2010

To search Hotel Online data base of News and Trends Go to Hotel.OnlineSearch

Home | Welcome | Hospitality News
| Industry Resources

Please contact Hotel.Online with your comments and suggestions.