Peppermill Resort Spa Casino Chooses Knowland Professional Business Development Services for Second Straight Year; Satisfied Reno meeting facility renews services to drive revenue and crush sales goals / August 2011

Hotel Online
News for the Hospitality Executive

Peppermill Resort Spa Casino Chooses Knowland Professional Business
Development Services for Second Straight Year

Satisfied Reno meeting facility renews services to drive revenue and crush sales goals

Washington, DC 8/22/11 – The Knowland Group, a leading provider of business development solutions for the hospitality industry, signed up Peppermill Resort Spa Casino for Professional Business Development services for the second year in a row. Peppermill Resort Spa Casino is a premier meeting facility located in “The Biggest Little City in the World”, Reno, Nev. The property is part of the 90 percent increase in Professional Business Development accounts Knowland has seen in the past five months.

Peppermill Resort Spa Casino is the place to meet in Reno with 106,000 square feet of total meeting space. Their Tuscany Ballroom is Northern Nevada’s largest, with 62,000 square feet of meeting space. The property’s impeccable service paid off as Peppermill Resort Spa Casino was awarded the prestigious AAA Four Diamond rating for hospitality industry excellence. Peppermill Resort Spa Casino accommodates groups of any size and configuration, from executive board meetings to trade shows.

“With the help of Knowland, Peppermill Resort Spa Casino can continue to provide world-class service to their clients,” Knowland Vice President of Sales Phil Saims said. “Now the sales team can meet their goals with confidence and focus on nurturing relationships with key clients.”

Knowland’s Professional Business Development (PBD) services from the Event Booking Center help the sales team at Peppermill Resort Spa Casino focus on proactive sales and building long lasting relationships with clients. The property’s dedicated PBD specialist handles the cold calls, seeks out and pursues untapped markets, sets and tracks revenue goals, drives incremental revenue and sets up sales appointments, site visits and bookings.

The PBD staff is thoroughly trained on Knowland’s process of business development and how to implement those tactics successfully for any property. The team is equipped with extensive knowledge on all of Knowland’s innovative business development products: Readers, Insight and Target Net.

Peppermill Resort Spa Casino did it – let The Knowland Group boost your group sales with PBD services!

About The Knowland Group
The Knowland Group is a proven innovator, developing intuitive marketing products and services that streamline and support event and group sales in the hospitality industry. The company, headquartered in the Mid-Atlantic region of the United States, serves more than 3,000 hotel clients and 25,000 users globally. Knowland was ranked as the fifth fastest growing software company (public or private) in North America by Deloitte and the second fastest growing private company in the travel industry for both 2009 and 2010 by Inc. Magazine. For more information, visit www.KnowlandGroup.com, call 410-860-2270, or follow us on Twitter @knowlandgroup.

Contact:

Kaitlin McCarthy, Communications Manager
The Knowland Group
(202) 312-5880 ext. 303
[email protected]

Receive Your Hospitality Industry Headlines via Email for Free! Subscribe Here

To Learn More About Your News Being Published on Hotel-Online Inquire Here

Also See:	Nashville Holiday Inn Express Chooses Knowland's Target Net for Meetings Management; Target Net's ground-breaking platform streamlines the booking process, allowing the Holiday Inn Express to quickly and efficiently drive sales / August 2011
	The No Hidden Fee Guarantee: The Knowland Group doesn't hassle clients with surprise costs; instead offers complete SaaS solutions to hoteliers / August 2011
	Knowland Links Florida Golf Resort with Target Net; GreenLinks Golf Villas at Lely Resort is part of Target Net’s growing client list / August 2011
	Knowland Uses the Force to Train Jedi Sales Masters; This is the second in a five-part series: The Knowland Employee Development Pipeline / July 2011
	The Knowland Group Hires 150th Employee; Knowland staff grows nearly 50% in the first half of 2011 to keep up with client demand / July 2011
	Knowland Partners with Sofitel Luxury Hotels; Knowland's Professional Business Development services to be used at luxury hotel brand's properties / July 2011
	Knowland Launches SmartPhone Leads App for iPhone; Cutting edge business development firm releases innovative Location Aware Augmented Reality app for mobile platforms / June 2011
	Build Credibility, Generate Buzz, and Drive Revenue with Knowland’s Target Net Social; Innovative dashboard makes social media profitable for hoteliers / June 2011
	Knowland Hires Experienced Partnership Integration Director; Ground-breaking business development firm looks to the future and prepares for universal integration of products / June 2011
	Sign, Save and Send Proposals, Contracts and BEOs from anywhere in the world with Target Net; The Knowland Group partners with EchoSign to give clients the ability to sign any document on the spot / June 2011
	Knowland’s Target Net Leads Revolution in Hotel Meetings Management, Social Media Integration; Innovative platform now features streamlined booking process, improved BEO interface, integrated social media dashboard, and more / June 2011
	Knowland VIP Client, Tonia Noonan, Featured in Join the Revolution Ad Campaign; "I felt like a movie star!" said Noonan, VPOSM for Sunburst Hospitality and Knowland Target Net customer / June 2011
	The Knowland Group is Named a Top Place to Work; The Washington Business Journal announces Knowland is one of the Top 50 Best Places to Work in Greater Washington 2011 / May 2011
	Knowland Hires Record Breaking VP of Sales, Phil Saims; Award Winning Sales Executive Shatters Records in his First Two Months at the Helm / April 2011
	Knowland Chief Learning Officer Speaks at Elevate 2011 Conference, Hosted by the California Society of Association Executives; Social Media, Collaboration Tools, Rapid Learning Development Key to High Growth Businesses / April 2011
	Knowland Expands Washington DC Facilities with Move to Vibrant Chinatown Neighborhood; Company Increases Office Space in the Washington Metro Area by More Than 500% to Keep Pace with Growth / March 2011
	Top 5 Reasons Why Knowland Customer Service Rocks! Knowland’s client care services leave competitors in the dust / March 2011
	"It Won’t Be In This Year’s Model but Maybe in Four Years You’ll Get that Cup Holder You Want"; Top 5 Customer Service Complaints about Hotel Meetings Management and Sales & Catering Software / March 2011
	“I Can Never Get Anyone on the Phone and They Charge Me for the Air I’m Breathing”; Top 5 Customer Service Complaints about Hotel Meetings Management and Sales & Catering Software / February 2011
	Hotels Can Score a Touchdown with Super Bowl Business; Knowland survey finds that 80% of hotels did not host Super Bowl parties this year / February 2011
	Target Net Goes Mobile on the iPad; “You are changing the world” said one Knowland Client / January 2011
	The Knowland Group Puts an End to the Dead End; This is the first in a five-part series: The Knowland Employee Development Pipeline / January 2011
	Top 10 Group Events; College Football Bowl Series; 2010-2011 / January 2011
	The Knowland Group Hiring Blitz Takes Off; Knowland staff increases by nearly 40 percent to handle the high demand / January 2011
	Knowland Gives Hoteliers New Insight into Business Development; The New and Improved Leads Database Includes Detailed Contact Research, Exporting Options, New Advanced Search Capabilities, Insight Alerts, and More / January 2011
	Knowland Receives Customer Interaction Solutions Magazine’s 2010 Product of the Year Award; Target Net Honored for Exceptional Innovation in Hospitality Business Development Software / January 2011
	Hotels Optimistic About Future But Still Not Hiring; Knowland Survey Finds Majority of Hoteliers Experienced Growth in 2010, Expect More in 2011 / December 2010
	Knowland Hires Seasoned Director for Event Booking Center (EBC); Experienced Call Center Manager to Lead EBC in Proactive Outbound Sales for Clients / December 2010
	Knowland EBC (Event Booking Center) Expands 500% Due to Increased Demand; 30,000 SqFt Location Opened to Support Professional Business Development Services / December 2010
	Creating a Culture of Success at Knowland; Knowland CEO Mike McKean Maps out how Employees “Belong, Thrive and Arrive” / November 2010
	Hotels Down in the Polls on Election Night; Only 23% of hotels surveyed by Knowland have election watch parties booked on Tuesday / November 2010
	Knowland Chief Learning Officer Discusses Fast HR Strategies with Center for Effective Organizations; 5th Fastest Growing Software Company in North America Presents on Challenges Developing Training for High-Growth Businesses / October 2010
	Hotels Slow to Act on Mobile Apps Despite Belief in Their Future; Knowland survey finds many are unaware of hospitality apps / October 2010
	Knowland Moves Reports to the Cloud; Innovative Business Development Firm Enhances Client Experience / October 2010
	Knowland Provides 25,000th Customized Event Report Event Booking Center Supplies Golden Leads to Hotel Sales Teams / October 2010

To search Hotel Online data base of News and Trends Go to Hotel.OnlineSearch

Home | Welcome | Hospitality News | Industry Resources

Please contact Hotel.Online with your comments and suggestions.