News for the Hospitality Executive
Knowland Chief Learning Officer Discusses Fast HR Strategies
Center for Effective Organizations;
5th Fastest Growing Software
Company in North America Presents on
Challenges Developing Training for High-Growth Businesses
McLean, VA, 10/26/10 – The Knowland Group is sharing its expertise on how to develop and deliver effective training to clients quickly using Fast HR. Knowland University Chief Learning Officer Bill Cushard discussed these techniques at a webinar hosted by the Center for Effective Organizations (CEO) at the University of Southern California’s Marshall School of Business. The key, Cushard noted, is focusing on the client’s needs instead of the needs of the course designer.
“With Fast HR we produce a first version of training, deliver it, get feedback and revise,” explained Cushard. “It’s an ongoing circle of improvement with the idea that delivering training quickly to clients who need it now is far better than taking the time to try and make it perfect.”
During the webinar Research Professor Theresa Welbourne shared the theory and research behind Fast HR. The idea is that HR professionals should act more like software developers when developing training. Just as a software application is usually released in beta format, then as version 1, version 1.2 and so on, an early version of training should be delivered as quickly as possible, then continually revised. In the webinar, Cushard used his work at Knowland University as a real-world example of Fast HR in action.
As the fifth fastest growing software company in North America as ranked by Deloitte, Knowland is perfectly positioned to put Fast HR theories into practice. Instead of taking three to six months to develop a training class that clients need now, Knowland University takes a lesson from the Knowland product development team. Without losing training effectiveness, the Knowland University team develops the same course in one month. Clients get the training they need when they need it. Their feedback is then incorporated into future courses to create an ever-evolving curriculum.
The CEO webinar was held on Tuesday, October 19. A full audio recording as well as a PDF of the webinar slides are available here.
About The Knowland Group
The Knowland Group is a proven innovator, developing intuitive marketing products and services that streamline and support event and group sales in the hospitality industry. The company, headquartered in McLean, VA, serves over 2,000 hotel clients and 17,000 users globally. Recently featured on the Inc. Fast 500 List, the Knowland Group is the second fastest growing company in the travel industry. For more information, visit www.KnowlandGroup.com, call 410-860-2270 or follow us on Twitter @knowlandgroup
|Also See:||Hotels Slow to Act on Mobile Apps Despite Belief in Their Future; Knowland survey finds many are unaware of hospitality apps / October 2010|
|Knowland Moves Reports to the Cloud; Innovative Business Development Firm Enhances Client Experience / October 2010|
|Knowland Provides 25,000th Customized Event Report Event Booking Center Supplies Golden Leads to Hotel Sales Teams / October 2010|