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Knowland Receives Customer Interaction Solutions Magazine’s 2010
Product of the Year Award


Target Net Honored for Exceptional Innovation in Hospitality Business Development Software

McLean, VA, 1/14/10The Knowland Group, a leading provider of business development solutions for the hospitality industry, announced today that Target Net has received a 2010 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine. The award is given annually to companies based on their vision, leadership, and diligence.
 
“Target Net has demonstrated excellence as well as provided ROI for hotels across the country,” said Rich Tehrani, CEO, TMC. “Customer Interaction Solutions magazine has been honoring innovative companies for 13 years and the Knowland Group has earned its place with this distinguished honor.”
 
Launched in 2010, Target Net has proven itself a revolutionary sales force automation and meetings management tool for the global hospitality industry. The web-based software assists hotel sales managers with everything from generating new leads to turning those opportunities into bookings and planning the event down to every menu, meeting space, and table configuration. Target Net is true Sales Force Automation that lets hotel sales teams quickly and efficiently get down to business. Not only is it Software-as-a-Service (SaaS), this innovative tool is also available on iPhones and iPads, giving clients instant access to all their sales information whether they’re at work, at home, or on the road.
 
“We are honored to be the recipient of such a prestigious award,” said Knowland CEO Michael K. McKean. “Target Net is the only sales force automation and meetings management tool of its kind and we look forward to expanding its client base to hoteliers across the globe.”
 
Customer Interaction Solutions magazine is the leading publication covering CRM, call centers, and teleservices since 1982. The 13th Annual Product of the Year Award winners are featured in the January 2011 issue of the magazine and at www.cismag.com.
 
About The Knowland Group
The Knowland Group is a proven innovator, developing intuitive marketing products and services that streamline and support event and group sales in the hospitality industry. The company, headquartered in McLean, VA, serves over 3,000 hotel clients and 25,000 users globally. Knowland was ranked as the fifth fastest growing software company (public or private) in North America by Deloitte and the second fastest growing private company in the travel industry for both 2009 and 2010 by Inc. Magazine. For more information, visit www.KnowlandGroup.com, call 410-860-2270, or follow us on Twitter @knowlandgroup.
 
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com for more information. 
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Contact: 

Megan Tate, Communications Manager
The Knowland Group
(703) 286-0852
mtate@KnowlandGroup.com

 

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Also See: Hotels Optimistic About Future But Still Not Hiring; Knowland Survey Finds Majority of Hoteliers Experienced Growth in 2010, Expect More in 2011 / December 2010

Knowland Hires Seasoned Director for Event Booking Center (EBC); Experienced Call Center Manager to Lead EBC in Proactive Outbound Sales for Clients / December 2010

Knowland EBC (Event Booking Center) Expands 500% Due to Increased Demand; 30,000 SqFt Location Opened to Support Professional Business Development Services / December 2010

Creating a Culture of Success at Knowland; Knowland CEO Mike McKean Maps out how Employees “Belong, Thrive and Arrive” / November 2010

Hotels Down in the Polls on Election Night; Only 23% of hotels surveyed by Knowland have election watch parties booked on Tuesday / November 2010

Knowland Chief Learning Officer Discusses Fast HR Strategies with Center for Effective Organizations; 5th Fastest Growing Software Company in North America Presents on Challenges Developing Training for High-Growth Businesses / October 2010

Hotels Slow to Act on Mobile Apps Despite Belief in Their Future; Knowland survey finds many are unaware of hospitality apps / October 2010

Knowland Moves Reports to the Cloud; Innovative Business Development Firm Enhances Client Experience / October 2010

Knowland Provides 25,000th Customized Event Report Event Booking Center Supplies Golden Leads to Hotel Sales Teams / October 2010
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