Phonesuite Acquires Asteria Solutions Group and Adds Full Service ACD (Automated Call Distribution) to Its Voiceware Platform
Phonesuite | September 12, 2018
Phonesuite delivers on hotel industry's demand for single guest-facing services by implementing Exceptional Service ACD into its existing Voiceware platform (BROOMFIELD, Colorado) – September 12, 2018 – Phonesuite, (www.phonesuite.com) a leading provider of hotel voice technology solutions, announced that it has further expanded its Voiceware platform to meet the needs of today's hotel customers through its acquisition of Asteria Solutions Group, a provider of voice communication and call center solutions to leading companies including Trip Advisor. The acquisition will enable Phonesuite to offer hotels single guest-facing c...
Phonesuite | August 15, 2018
Enhanced software helps hotel managers monitor one or more properties more efficiently using new cloud-based tools to track call data, metrics, and hotel staff (Broomfield, Colorado) – August 15, 2018 – Phonesuite, a leading provider of communications solutions for the hotel industry for more than 25 years, announces the release of upgraded Voiceware 3.0 software, the next iteration in its leading IP-PBX hotel management platform. This major release represents Phonesuite's commitment toward developing innovative tools that help hotels function more efficiently and profitably through cloud-based technology delivery. A signif...
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