From Digital Keys to Contactless Payments, Here’s How Hilton’s Consumer-Centric Tech Innovations Are Delivering a Frictionless Travel Experience
Hilton | January 17, 2023
Travelers are back on the road and in the air in record numbers, putting the travel industry on the return path to pre-pandemic business. Travel’s comeback has not been without complications, however, as overwhelming demand has strained the under-resourced sector. According to a new Hilton report, “The 2023 Traveler: Emerging Trends that are Innovating the Travel Experience,” people increasingly want a “frictionless” flow throughout their travel journey in 2023 through self-service options that offer greater choice – convenience and control – while maintaining the human touch of personalized service. “As people start pla...
Traveler Trends and Hotel Guest Behavior – What’s Changed, What’s New, What’s Next?
Preetham Shetty | April 26, 2022
By Preetam Shetty There is no denying it – the COVID-19 pandemic inspired a global shift that very few of us saw coming, ushering in a period that was affectionately (and later, tirelessly) referred to as the new normal. For the better part of two years, the public stayed home, donned masks, limited social contact, traded in-person meetings for Zoom meetings, postponed events and celebrations, and, en masse, canceled travel plans for the foreseeable future. While the global economy was under immense pressure with each passing lockdown and new restrictions, few industries were more gravely impacted than travel and tourism. Seemingly ...
Younger Travelers Are More Likely to Choose Accommodations With Inclusive Policies
Expedia Group Media Solutions | June 29, 2021
Seattle, WA – June 29, 2021 – As the world begins to reopen, many people around the globe are eager to hit the road, take in new sights, and reconnect with friends and family. However, don’t expect travelers to have the same mindsets they did prior to 2020. Today, Expedia Group released new research showing that travelers, especially those under the age of 40, are placing high importance on values-driven travel experiences. Overall, nearly two-thirds of travelers (65%) say they are more willing to book accommodations that have policies focused on diversity and inclusion. This includes accommodations owned by women and/or people...
What 2017 Fall Trends Tell US Hoteliers About Traveler Behavior
Lenka Trckova | September 25, 2017
By Lenka Trckova Dazzling fall foliage, crisp air, and a pile of harvested goodies kick off one of the best times of the year to travel. There are good reasons why millions of travelers visit the US during fall: summer crowds dissipate and the best local experiences in many destinations are ready to shine. Before leaf-changing season kicks into full swing, check out our fall travel trends that reveal interesting insights into traveler search behavior. Our data* tells us where travelers to the US are coming from and what cities they're going to and compares their search behavior with those traveling domestically. Where do visitors to the...
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