Redpoint Global | May 12, 2022
Redpoint Global today announced new research revealing trends around personalization and overall sentiment toward travel in 2022. While most travelers are itching to travel after years of restrictions, 54 percent of travelers have yet to book their 2022 trips. Redpoint’s survey results reveal some of the key trends shaping travel plans as well as the expectations from consumers about how travel and hospitality brands can best guide customer experiences. The top areas that consumers cite concern for travel are around health and safety (29 percent) and costs around travel (25 percent) and gas prices (17 percent). Customer satisfaction remai...
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