grand america hotels and resorts
IDeaS | April 26, 2023
Grand America Hotels & Resorts is a private, family-owned organization operating eight hotels and resorts in the western United States. Each property is unique, with the company’s portfolio including large convention hotels and ski resorts—from midscale to luxury—located in city centers and across the roadside of the adventurous American West. The organization operates a lean revenue management structure for all properties from one central location. As post-Covid travel demand returned, it was critical for the central revenue management team to quickly spot trends and react to changes in each unique market. But the team did not h...
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